George T.
Good
Purchased item
Zigbang (Previously Samsung) SHP-DP609 Premium Push-Pull Lock
"Easy to setup and install."
Samsung Smart Door Locks store reviewsSee product reviews
Leo T.
Good lock
Purchased item
Zigbang ( Previously Samsung ) SHP‑H60F Stylish Handle Smart Lock
"Fast delivery good product"
Merrilyn G.
The best way to lock up and the easiest way to get into your house.
Purchased item
Zigbang (Previously Samsung) SHP-DP609 Premium Push-Pull Lock
"Arrived promptly. This is the third one I ha..."
Liam G.
Have called 20 times written 20 email with no response worst customer service just want my refund
Purchased item
AML 240 mortise (NEW MORTISE)
"I’m still waiting on my refund!!!!"
Sk V.
Excellent
Purchased item
AML 240 mortise (NEW MORTISE)
"Works well"
Raff P.
Not good
Purchased item
Zigbang (Previously Samsung) SHP-DP609 Premium Push-Pull Lock
"This is our second door unit as the keypad on..."
Mandip S.
Very poor product. Can't recommend to anyone.
Purchased item
AML 240 mortise (NEW MORTISE)
"Machine inside the door lock macanical failed..."
David W.
We had such as good experience before the lock failed.
Purchased item
AML 240 mortise (NEW MORTISE)
"The new mortise unit only last for 3 wks and..."
Kevin T.
Very reliable
Purchased item
SUN PROTECTOR FILM
"Delivery On time - work as advertised."
Kwok C.
Returned because I bought it wrong. Two weeks on, no acknowledgement of receipt and there is no email address or hotline whatsoever to call. I don’t know if I ever got my money back.
Purchased item
Zigbang (Previously Samsung) SHP-DP609 Premium Push-Pull Lock
"Bought the wrong item. Returned to designated..."
Vicky A.
The Samsung smart door lock is a great product and spare parts are available for maintaining functionality without replacing the whole lock
Purchased item
Samsung SHP-DR708 Assembly Window
"The Samsung window was delivered promptly and..."
Minu M.
Excellent service, thank you
Purchased item
Strike Plate 110 (8mm)
"Excellent service, thank you."
Sally N.
The lock itself is amazing and DDL service too. The “smart lock” app is woeful so I cannot successfully create or delete guest codes remotely. Avoid if needing for short term rental.
Purchased item
Samsung SHP-DP609
"The lock itself is amazing and I cannot fault..."
Fahed N.
I ordered a new lock mechanism but stoped working after few days.
Purchased item
AML 240 mortise (NEW MORTISE)
"The new lock stoped working after few days."
Marin I.
All great 👍
Purchased item
SHS-AKT200K Plastic Key Tag
"It's great 👍"
Mark S.
I have always been pleased with the Samsung Door Lock as it works well and looks very smart. The front door faces the western sun and is subject to continual use. When the sun is at its hottest in the afternoon, and a user accidentally scratches it with their keys etc. The screen deteriorates, making it difficult to read the numbers.
Purchased item
SUN PROTECTOR FILM
"Hi,
I was very pleased with the locksmith wh..."
Geoff D.
No response
Purchased item
SUN PROTECTOR FILM
"Warps in heat!
No response from multiple que..."
Noor E.
No contact number provided
Purchased item
Samsung SHP-A30
"The wifi is not working and the lock is fault..."
Katherine L.
On needing to purchase new cards and reset the master. The customer service on how to go about this was excellent.
Purchased item
SHS-AKT200K Plastic Key Tag
"The set up was easily explained in the videos..."
Lei G.
Good customer service
Purchased item
AML 240 mortise (NEW MORTISE)
"Good quality, easy installation"
Chirag P.
Pathetic !
Purchased item
Zigbang ( Previously Samsung ) ZD‑P73 Wi‑Fi Mortise Fingerprint Entry Smart Lock
"Lock doesnot work well, technician came to at..."
Zoran P.
Great lock!
Purchased item
Zigbang ZD-R70
"Great lock. It does what it says. Minor issue..."
Thomas H.
Needs a Google play app for Android phones
Purchased item
DDL‑P6006S Advanced Biometric Smart Lock – 3D Facial Recognition & Australian Voice Prompts
"It says its compatible with Android but there..."
Kellie F.
Easy and friendly to deal with. They were able to match the holes already in my door to a lock that would fit. Couldn't be happier with the product but also the service.
Purchased item
SHS-AKT200K Plastic Key Tag
"These are easy to add to the door and is grea..."
Mohammadraza G.
I recently installed the DDL-P6006S biometric smart lock and so far I’m very happy with it. The 3D facial recognition works quickly and accurately, even in different lighting conditions. It unlocks smoothly without needing to touch anything, which is very convenient.
The fingerprint sensor is fast and reliable, and having multiple access options like face, fingerprint, PIN, card and key gives great flexibility for family members and guests. The Australian voice prompts are clear and easy to use
Purchased item
DDL‑P6006S Advanced Biometric Smart Lock – 3D Facial Recognition & Australian Voice Prompts
"I recently installed the DDL-P6006S biometric..."
Michael S.
.
Purchased item
Zigbang ( Previously Samsung ) SHP‑H60F Stylish Handle Smart Lock
"Great lock. Replaced an old Samsung lock so v..."
Kieren C.
Friendly and helpful staff that helped with any questions
Purchased item
Samsung SHP-DP609
"Easy to install, delivery was quick and all f..."
Phillip D.
Please someone call me to discuss my refund and purchase
Phillip 0434720720
Purchased item
In-body of Samsung SHS-3321
"I can’t show you photos because I returned it..."
Shaun E.
Delivered as scheduled
Purchased item
DDL‑P6006S Advanced Biometric Smart Lock – 3D Facial Recognition & Australian Voice Prompts
"Easy to install and works well"
John K.
Easy as…
Purchased item
Out-body for Samsung SHS-3321
"All good. Item as described and arrived nice..."
Judd P.
Can’t talk to anyone
Purchased item
SHS-AKT200K Plastic Key Tag
"It does not work"
Sean F.
Quick and easy
Purchased item
Samsung SHP-A30
"Great product"
Ange E.
great
Purchased item
Samsung SHP-A30
"We now have 3 of them. They are great!"
Ian G.
Couldn't ship to PO Box.
Purchased item
Magnet Pack/Reed Switch and Magnet for 3321 (Thick)
GC94-00654A
"🤟"
Navneet K.
installation was delayed
Purchased item
Zigbang ( Previously Samsung ) ZD‑P73 Wi‑Fi Mortise Fingerprint Entry Smart Lock
"its been 2 weeks and everyone loves it!
finge..."
Mark S.
👍🏻
Purchased item
Samsung SHP-DP609
"Amazing"
Gary P.
Very good
Purchased item
Samsung SHP-DP609
"Brilliant system"
Long H.
Perfect
Purchased item
AML 240 mortise (NEW MORTISE)
"Very good"
Karam S.
It’s easy to make deal with high quality.
Purchased item
Extension Kit for Push/Pull locks
"Good service"
Chris S.
no worries
Purchased item
DDL-R7000B Smart RIM Lock – Fingerprint, PIN, RFID & Wi‑Fi/App Control
"Works great easy install"
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