David P.
Not the best. They never respond to messages.
Purchased item
Inbody for Samsung SHP-DP609
"The previous inbody was terrible and kept pla..."
Samsung Smart Door Locks store reviewsSee product reviews
Damien M.
No issues, straight forward, don't think it was overnight freight, think it was a 7 day delivery process. All good, no issues
Purchased item
Zigbang ( Previously Samsung ) ZD‑P73 Wi‑Fi Mortise Fingerprint Entry Smart Lock
"This is our second lock in two years. We love..."
Christopher M.
very disappointing
Purchased item
Outbody Samsung SHP-A30
"have been unable to open my front door for th..."
Bel W.
Quick response and was delivered next day as requested.
Purchased item
Samsung SHP-DH537
"Great product. We replaced exact same lock wi..."
Amit S.
Very good AI and human chat interactions
Purchased item
Zigbang ( Previously Samsung ) SHP‑H60F Stylish Handle Smart Lock
"Easy to fix easy to configure"
Naeim R.
Was hood
Purchased item
Zigbang ( Previously Samsung ) SHP‑P52 Smart Lock – Auto‑Lock Fingerprint Entry - Wi-Fi
"“It’s a good lock, but it doesn’t have a chil..."
Cameron D.
No
Purchased item
Inbody Samsung SHP-A30
"The door lock broke within 1 year of use. Cur..."
Wooyoung C.
It showing it can be connect to wifi but cannot connect. Not sure it has wifi module on it
Purchased item
Zigbang SHP-P52
"Can't connect wifi."
Neil A.
Great service, arrived super quick.
Purchased item
Zigbang ( Previously Samsung ) ZD‑P73 Wi‑Fi Mortise Fingerprint Entry Smart Lock
"Works well, loads of features."
Acchay A.
Worst company
Purchased item
Zigbang ( Previously Samsung ) SHP‑P52 Smart Lock – Auto‑Lock Fingerprint Entry - Wi-Fi
"We had some issue with the lock, but after sa..."
Thi T.
Easy online order and pick up at the warehouse
Purchased item
Zigbang ( Previously Samsung ) SHP‑R80 Push‑Pull Multi‑Access Smart Lock (Wi‑Fi)
"This lock is bought to replace my old Samsung..."
Tejas S.
Good
Purchased item
1 Year Extended Electrical Warranty
"Love the extended warranty as the last lock h..."
Catherine S.
Absolutley tedious process for product purchases at Bunnings. Dreadful
Purchased item
Inbody Samsung SHP-A30
"I had to replace a non working part that was..."
David W.
Would be nice if I can just buy the plastic gear. I try 3D print myself but last only weeks.
Purchased item
AML 240 mortise (NEW MORTISE)
"One of the plastic gear inside motor gear box..."
Eirini F.
Easy to buy. Fast delivery
Purchased item
1 Year Extended Electrical Warranty
"Good products"
Max M.
Easy to use
Purchased item
Zigbang ZD-P73
"Works very well and easy to setup"
Vikram K.
Quality product.
Purchased item
AML 240 mortise (NEW MORTISE)
"Friendly staff. Professional advice. Quality..."
Lisa K.
Arrived very quickly, disappointed had to replace existing lock due to inferior plastic keypad.
Purchased item
Zigbang SHP-H60R
"Got new SHP-H60 to replace SHP-DH537 as keypa..."
Ma T.
Great and efficient customer service and fast delivery!
Purchased item
DDL-P6006S
"Best value for money! Feels like $$$$$ tops!"
Jaspal S.
Very experienced staff
Purchased item
Samsung SHP-DP609
"Very safe and reliable"
Ahmad A.
Worst customer service I’ve dealt with
Purchased item
Samsung SHP-DP609
"Receive the faulty handle it’s been two weeks..."
Sarah F.
See last comments
Purchased item
Outbody Samsung SHP-A30
"It didn’t fix my issue and I’ve heard nothing..."
Philippa C.
Terrible service and waited for ~6weeks for order
Purchased item
Outbody for Samsung SHP-DH537
"Worst customer service ever! Door lock also p..."
Ali R.
very bad experience.
Purchased item
$299 Installation fee (inc GST)
"very bad experience. we were happy to pay the..."
Michael S.
Easy to find, navigate and trust the website.
Purchased item
Samsung SHP-DP609
"Next day delivery in Australia!!!
If you alr..."
Rachele M.
Quick delivery, easy online experience.
Purchased item
Zigbang SHP-H60F
"The inside plate being smaller than the outsi..."
Lisa W.
Extremely long timeframes between a problem being identified and a solution offered.
Purchased item
Zigbang SHP-H60F
"Digital door locks has been quite challenging..."
Emma W.
Fast postage
Purchased item
SUN PROTECTOR FILM
"Not quite the right model for our door lock b..."
Jinu M.
All good
Purchased item
Samsung SHP-DP609
"It is good. Working as well. Installation is..."
Binh L.
I like it
Purchased item
Samsung SHS-P718
"Verry good !"
Mark G.
needed to replace the whole lock after the mortice failed to "lock", A replacement was not "in country".
Purchased item
AML 240 mortise (NEW MORTISE)
"needed to order this one after the last faile..."
Clare A.
Quick , easy and hassle free.
Purchased item
Samsung SHS-P718
"Love this door handle, no need for keys, easi..."
Tony I.
Quick postage
Purchased item
Outbody for Samsung SHS-3321
"To be honest the other face plate was cactus..."
Evan B.
.
Purchased item
Outbody for Samsung SHS-3321
"Most pathetic post sales customer service I'v..."
Rob C.
Great service, thank you.
Purchased item
Inbody of Samsung SHS-3321
"Great service,
Product was as described & fas..."
Gerry V.
Reasonable price with quick delivery.
Purchased item
Samsung SHP-R80
"Great lock with lots of options, card, code f..."
Kamran K.
Simple easy quick
Purchased item
AML 240 mortise (NEW MORTISE)
"Perfect fit"
Alexandra L.
Very helpful customer service
Purchased item
Outbody Samsung SHP-A30
"Unfortunately after several hours of trying t..."
Upender S.
Good service
Purchased item
Inbody for Samsung SHP-DP609
"Worked as expected"
Nick S.
Easy
Purchased item
Samsung SHP-R80
"Quick and fast. No issues!"
Samsung Smart Door Locks store reviewsVisit store