Richard F.
No help
Purchased item
Monport GQ 30W (5.9" x 5.9") Fiber Laser Engraver & Marking Machine with FDA Approval
"The machine came with a damaged internal prin..."
Monportlaser store reviewsSee product reviews
Wendel C.
Monport keep you updated on your order. Highly recommend this company
Purchased item
Mega Engraver Pre - order Campaign: $100 Investment for $1000 Value
"The Maga has the potential to be a game chang..."
Theresa Z.
Very easy
Purchased item
Monport 60W Laser Power Supply with Real-time Data for CO2 Laser Engraver
"The laser has been hardly even used because v..."
Joe M.
Sales was great. Responded right away. Sure tricked me into believing you guys had great customer interaction. I thought if i did have issues, you guys would be there. But I’ve been ignored and tech support is HORRIBLE. You guys are now worse than my wecreat experience.
Purchased item
Lightburn Core Software License Key (for 40W CO2 laser engraver only)
"I hate the service I’m getting. I stayed up..."
Don C.
Easy ordering from the website
Purchased item
Monport Reno45 Pro 45W Desktop CO2 Laser Engraver & Cutter (16" X 12") with Brand New Semi-Autofocus
"Only negative thing I can see is there is no..."
Ben F.
Good machine specs, good features, decent price, quick shipping but very bad delivery and bad quality.
Purchased item
Monport 150W Built-in Chiller CO2 Laser Engraver & Cutter (64" x 40")
"Monport's products are a little more intersti..."
Vic M.
I fund what i needed andit was shipped quickly.
Purchased item
CO2 Antifreeze Laser Coolant Non-Conductive Liquid for Laser Engraver Water Chiller
"The coolant is the best product for use in my..."
James B.
The shopping experience was okay, it’s the after the sale experience that needs a lot of improvement.
Purchased item
Monport Mega: The World's Premier 70W Intelligent Desktop Engraving Machine
"The customer support is not able to get the r..."
Mark Mollere
Item shipped missing parts. Unable to get unit working with missing parts. Unable to contact support over the phone. No one has followed up from online trouble ticket.
Purchased item
Monport 4-Wheel Rotary Axis with 360 Degree Rotation for 60W~150W CO2 Laser Engraver
"I submitted a trouble ticket for my laser eng..."
Creg B.
Price was good but shipping was slow and the machine was new and the installation procedures had not been published yet.
Purchased item
Lightburn Pro Software License Key(for Fiber Laser Engraver)
"Very happy with the support I received from L..."
Terry R.
Monport has been very good to me
Reason for 4 stars is the order fullfilment process needs some attention .i will say monport has been on top of returning emails and made sure I was very satisfied
Purchased item
Special Offer | Monport 80W CO2 Laser Engraver & Cutter (28" x 20") with Autofocus
"As the owner of Maine Cedar Signs here is my..."
Logan M.
Overall experience with monport has been good.
Purchased item
Monport 150W Laser Fume Extractor with 3-Layer Filter for CO2 & Fiber Laser Engraver
"filters clog and don't allow airflow very qui..."
Chang C.
It is just not worth
Purchased item
Monport Reno45 45W Desktop CO2 Laser Engraver & Cutter (16" X 12") with Brand New Semi-Autofocus
"It does not work at all, even tried everythin..."
John S.
Easy to use website.
Purchased item
Monport Reno45 Pro 45W Desktop CO2 Laser Engraver & Cutter (16" X 12") with Brand New Semi-Autofocus
"Great product. Very accurate and has good fea..."
Ashley B.
Easy to understand what I’m buying.
Purchased item
Summertime Beach and Palm Laser Cutting File
"I received information that helped me get my..."
Charles T.
Need a rotary with a chuck for CO2
Purchased item
Christmas Gift: Free SVG Files for All Machine Purchasers
"Just wish you had a rotary with a chuck for C..."
Randy K.
Good. Shipping was fast.
Purchased item
Monport GA 100W Upgraded Integrated MOPA Fiber Laser Engraver & Marking Machine with Auto Focus
"I wanted a powerful machine and I got it. It’..."
Devonn A.
Deceptive advertisements on what you get.
Purchased item
Monport 130W Built-in Chiller CO2 Laser Engraver & Cutter (55" x 35")
"Wasn't the smooth experience others had. Dela..."
Randy W.
I didn't receive the part I ordered I received something completely different and the listing was removed from the website
Purchased item
Monport F-theta 85-68mm Lens Adjust Mount
"The part I purchased didn't even match the di..."
David L.
Online ordering with adequate information from shipper regarding shipments. I own 3 Monport lasers and have never needed customer service or support.
Purchased item
CO2 Antifreeze Laser Coolant Non-Conductive Liquid for Laser Engraver Water Chiller
"I bought this coolant (3 gallons) for my Monp..."
Jeannette M.
Found what I needed on the website and ordered. Orders are taking longer than expected to arrive, but that is why I ordered replacements to have on hand.
Purchased item
Monport 18mm Focus Lens for 60W-150W CO2 Laser Engraver
"This lens was purchased so I had an extra on..."
Marla C.
N/A
Purchased item
Lightburn Pro Software License Key (for Co2 55-150W and Fiber Laser Engraver)
"I won’t the Lightburn software in an online Y..."
Matthew S.
These guys have been great for pretty much everything. I have no issues or complaints.
Purchased item
Fiber Laser Engravers Protective Glasses-1064nm-OD7
"Glasses are great! You will definitely tell..."
Nicholas C.
Fast shipping, great service!
Purchased item
Monport Reno45 Pro 45W Desktop CO2 Laser Engraver & Cutter (16" X 12") with Brand New Semi-Autofocus
"Laser works great! Good machine for a good pr..."
Ronald R.
Was good Overall and presake support was good
Purchased item
Monport Mega: The World's Premier 70W Intelligent Desktop Engraving Machine
"I think the unit has some promise, but there..."
Joseph M.
Up front, Monport appears to be a very caring company that's eager to work with and service you. Once they have your money, THAT'S when the hospitality ends.
Purchased item
Monport 80W Laser Power Supply With Real-Time Data for CO2 Laser Engraver
"Once again, Monport has requested my opinion...."
Nathan T.
Item was advertised as shipping from the USA. That was one of the main reasons why I bought it
Purchased item
Lightburn Compatible Nano Replacement Board for 40W CO2 Laser Engraver
"I bought this controller because it was adver..."
Darci S.
Monport lacks customer service aside from ray
Purchased item
Mega Engraver Pre - order Campaign: $100 Investment for $1000 Value
"Machine is a tank. Solid built. Prematurely r..."
Harvey M.
The staff was helpful with getting me the software
Purchased item
Lightburn Pro Software License Key (for Co2 55-150W and Fiber Laser Engraver)
"I enjoy using Lightburn, it is a great progra..."
Walter D.
No options for shipping other than free.. the slowest method
Purchased item
Lightburn Compatible Nano Replacement Board for 40W CO2 Laser Engraver
"The new board was easy to replace and setup w..."
Andrew M.
showed up as promised
Purchased item
$200 Gift Card
"the gify card was nice"
James B.
Zero customer service
Purchased item
Special Offer | Monport 80W CO2 Laser Engraver & Cutter (28" x 20") with Autofocus and Bracket
"Don’t expect fast customer service if they re..."
Mark B.
I'm was a first time buyer from Monportlaser. Everything went smoothly. No complaints.
Purchased item
Monport Reno45 Pro 45W Desktop CO2 Laser Engraver & Cutter (16" X 12") with Brand New Semi-Autofocus
"The Monport Reno 45 Pro that I received has b..."
Clyde H.
All questions have been answered and hopefully it runs good as well
Purchased item
$50 Gift Card
"Waiting on computer to come in, hopefully wil..."
Armando D.
Never gave me my discount even thought i was offered 1.
Purchased item
Monport 9L CW-3000 Water Cooling System for 40W CO2 Laser Engraver
"Products are very low quality and qc is an ab..."
Stanley W.
Customer service sucks
Purchased item
Bundle Sale | MONPORT ONYX 55W Desktop CO2 with Autofocus+Rotary Axis & LightBurn
"Cannot talk to anybody on the phone. Didn't e..."
Johnny C.
Order was processed without any issues and equipment arrived as expected with a minor weather delay. So far happy with my purchase and looking forward to possible future purchases.
Purchased item
$50 Gift Card
"Setup was easy and am looking forward to expa..."
Matthew H.
Quick and easy, any questions were answered fast.
Purchased item
Special Offer | Monport 80W CO2 Laser Engraver & Cutter (28" x 20") with Autofocus
"Machine came ready to rock. It was fully set..."
Garold D.
The purchasing and payment process was seamless.
Purchased item
Lightburn Pro Software License Key (for Co2 55-150W and Fiber Laser Engraver)
"Finding the key is confusing but navigating t..."
Colby D.
I talked to presale, with some questions. Once I made a decision I placed an online order.
Purchased item
Monport 4-Wheel Lifting Rotary Axis with 360° Rotation for 60W~150W CO2 Laser Engraver
"Great quality, built like a tank."
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