Laurence G.Verified
I love it
Purchased item
BeautyPro 2.0 - High Frequency Wand
"Its great"
Luvia store reviewsSee product reviews
Olivia S.Verified
No response
Purchased item
BeautyPro 2.0 - High Frequency Wand
"Doesnt work, tried reaching out to return and no one has responded"
Krista B.Verified
Didn’t do anything
Purchased item
BeautyPro 2.0 - High Frequency Wand
"Didn’t do anything"
Katie P.Verified
L
Purchased item
BeautyPro 2.0 - High Frequency Wand
"Not sure it works for acne or scars"
Lauran H.Verified
Terrible customer service, no response after numerous emails requesting an address to return the faulty item.
Purchased item
BeautyPro 2.0 - High Frequency Wand
"Stopped working and started smoking 5mins into first use. That was weeks ag..."
Sarai R.Verified
Amazing
Purchased item
BeautyPro 2.0 - High Frequency Wand
"My first order I received a shipment and it does look like the wand was not..."
Kainat U.Verified
i do not like it you guys took my money and did not take a return. I told you guys i do not want it i do not like it process my return but nothing happened you guys said you do not take a return due to the change of mind!
Purchased item
BeautyPro 2.0 - High Frequency Wand
"You guys steal my money ! you do not accepted my return. i have emailed you..."
Waleema B.Verified
Eh
Purchased item
2 Year Extended Warranty
"Saw no difference"
Laura L.Verified
Never answer
Purchased item
LuminaLux Rejuvenate - 4 Color LED Mask
"Never arrived"
Denisse G.Verified
Poorly.
Purchased item
BeautyPro 2.0 - High Frequency Wand
"Beware! Never received this. Horrible experience with delivery. Have reache..."
Jade G.Verified
Wand stopped working after a week
Purchased item
BeautyPro 2.0 - High Frequency Wand
"Stopped working after a week"
Aminah A.Verified
I’ve been using the comb, loving it
Purchased item
UltimaGlow Collagen Mask
"Loving the mask, keep mine skin hydrated and glowing next day."
Sarah P.Verified
I did not receive my package, also did not receive a refund. Will not be shopping at this company again.
Purchased item
BeautyPro 2.0 - High Frequency Wand
"I did not receive my package, and did not receive a refund. Will not be or..."
America R.Verified
Terrible product still have not received my refund
Purchased item
BeautyPro 2.0 - High Frequency Wand
"The voltage was dangerously high and no grounding effort was provided , you..."
Alessia D.Verified
Arrivato subito, prima dei tempi di spedizione. Molto soddisfatta
Purchased item
BeautyPro 2.0 - High Frequency Wand
"Pazzesco, l’odore e forte consiglio di aprire la finestra ma è molto rilass..."
Cheryl B.Verified
The shipment was delivered on time. The seller was very communicative about the delivery process which I really appreciate.
Purchased item
BeautyPro 2.0 - High Frequency Wand
"So far it works great . I just used it for three weeks. Hopefully, I can ge..."
Annika M.Verified
Representative stated they have not received my return package even tho USPS states it was delivered 9/27/25. Waiting for my refund.
Purchased item
BeautyPro 2.0 - High Frequency Wand
"Awaiting return confirmation. Return was delivered 9/27/25"
Mary Clare T.Verified
Both the product and the video instructing how to use it did not work.
Purchased item
BeautyPro 2.0 - High Frequency Wand
"Video instructing how to use the product does not work and product also has..."
Celena L.Verified
Never received product.
Purchased item
BeautyPro 2.0 - High Frequency Wand
"Ordered 2. Never received. Reached out repeatedly and could not get an answ..."
Elizabeth F.Verified
Muy buen servicio
Purchased item
UltimaGlow Collagen Mask (4 pack)
"Excelente servicio ❤️"
Zoë W.Verified
I never received my product!
Purchased item
BeautyPro 2.0 - High Frequency Wand
"I never received my order! It was never delivered. Please help or provide a..."
Jaqueline R.Verified
Didn’t want it and was hard trying to return product even though it wasn’t used
Purchased item
BeautyPro 2.0 - High Frequency Wand
"It’s a weird device. Don’t know how to use it and don’t feel anything"
Brittany P.Verified
I never got the product that I ordered. I contacted the customer service and they never helped me with my order whatsoever. Very disappointed and dissatisfied.
Purchased item
BeautyPro 2.0 - High Frequency Wand
"I never got my product. I contacted the customer service for this company,..."
Gabrielle K.Verified
I love this machine but after. Af free w minutes it stops working ??
Purchased item
BeautyPro 2.0 - High Frequency Wand
"My device starts to short circuit after a few minutes ??"
Marisol V.Verified
Shopping is easy, I appreciate the easy payment options.
Purchased item
BeautyPro 2.0 - High Frequency Wand
"It's still too early for me to give any final results. It does seem to zap..."
Torey C.Verified
Excellent customer service:) I needed to make a return, and they had great follow up and follow through:)
Purchased item
LuminaLux Rejuvenate - 4 Color LED Mask
"This mask is the best way to start my day! I put it on before I get out of..."
Erica M.Verified
Appears to be a scam.
Purchased item
BeautyPro 2.0 - High Frequency Wand
"Complete garbage products that the company does not stand behind. My mask b..."
Tamiko T.Verified
Easy order with extra offer for savings
Purchased item
BeautyPro 2.0 - High Frequency Wand
"Have used x1 week and already feel a difference in skin softness and color"
Melissa L.Verified
Easy! Shipping was quick.
Purchased item
[UGC Creator] BeautyPro 2.0 - High Frequency Wand
"Amazing device. It works so well, this is definitely esthetician approved."
Ronnie S.Verified
comb came broken.
Purchased item
Replacement BeautyPro 2.0 Glass Attachments
"comb came broken."
Shannon F.Verified
Anyone with skin can benefit from the High Frequency! Keep your quality high and your prices affordable and I’ll send every client I can to you for a HF wand! I’m a Licensed Esthetician and I promise you a loyal customer is CRUCIAL!!! Hopefully we will have a long beautiful relationship 🥰😛🥰 and I am looking forward to my next treat and that’s a LED device!!! Maybe I can afford it soon and then I’ll be able to share my results with people and show them exactly why they should get them too!
Purchased item
BeautyPro 2.0 - High Frequency Wand
"I’m a Licensed Esthetician and I was introduced to High Frequency in school..."
Ashton L.Verified
Amazing
Purchased item
BeautyPro 2.0 - High Frequency Wand
"My skin texture really has improved using this. I was having trouble with a..."
Wendy N.Verified
Worst
Purchased item
Replacement BeautyPro 2.0 Glass Attachments
"Poor service and I didn't get what I ordered with no refund unless I do 18..."
Ava I.Verified
Luvia: A Masterclass in Deceptive Practices and Appalling Customer Service – AVOID!
If I could give Luvia zero stars, I would. My experience with this company has been nothing short of a nightmare, exposing their "30-day no questions asked money-back guarantee" as a blatant lie and their customer service as intentionally obstructive. This company is a scam, plain and simple.
My ordeal began the moment my package arrived. It was wrapped in dir
Purchased item
BeautyPro 2.0 - High Frequency Wand
"Luvia: A Masterclass in Deceptive Practices and Appalling Customer Service..."
Regan M.Verified
I loved shopping with this brand. Great quality products and very fast shipping.
Purchased item
[UGC Creator] BeautyPro 2.0 - High Frequency Wand
"I LOVE this tool. I have extremely acne prone skin so it really does a grea..."
Brittni P.Verified
Very easy to deal with
Purchased item
BeautyPro 2.0 - High Frequency Wand
"Haven’t really had the best experience
After I use it, my pimples come out..."
Daniela K G.Verified
They don’t care about the customer’s safety and wellness - only their profit
Purchased item
BeautyPro 2.0 - High Frequency Wand
"It didn’t work for me. They sent me a product that wasn’t working properly,..."
Savannah B.Verified
Quit working
Purchased item
BeautyPro 2.0 - High Frequency Wand
"It quit working after a month a half."
Bianca D.Verified
Customer service 10/10 , and happy with my products
Purchased item
LuminaLux Rejuvenate - 4 Color LED Mask
"Love it can definitely tell the difference within a week max ! So happy"
Brittany H.Verified
Great experience!
Purchased item
2 Year Extended Warranty
"Great product!"
Luvia store reviewsVisit store