Montford & Co Store review | Loox

Montford & Co store reviewsSee product reviews

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Carol G.Verified
Don't bother
Wide Leg Pants – High Waist – Office to Weekend Style
Purchased item
Wide Leg Pants – High Waist – Office to Weekend Style
"Make it easier to return and not try to persu..."
Robert T.Verified
Good posted quickly well wrapped
Waterproof Winter Riding Boots for Women
Purchased item
Waterproof Winter Riding Boots for Women
"Unfortunately the boots were too tight around..."
Stephen J.Verified
Still waiting full refund. Fail to obey basic contractual rights.
Men's chelsea boots durable ankle boots
Purchased item
Men's chelsea boots durable ankle boots
"Appalling plastic cheap rubbish"
Edmund C.Verified
0
Men's chelsea boots durable ankle boots
Purchased item
Men's chelsea boots durable ankle boots
"Not even leather. Got refunded for one pair b..."
Helen D.Verified
Hard work dealing with you from start to finish
Waterproof Winter Riding Boots for Women
Purchased item
Waterproof Winter Riding Boots for Women
"Absolute cheap shit ! Took a long time to ar..."
Suzanne D.Verified
As before
Waterproof Leather Winter Riding Boots for Women
Purchased item
Waterproof Leather Winter Riding Boots for Women
"Awful quality, not leather and nothing like t..."
Douglas W.Verified
Item too expensive for level of quality provided.
Long Sleeve Polo – Soft Fabric – Elegant Winter Style
Purchased item
Long Sleeve Polo – Soft Fabric – Elegant Winter Style
"Slow delivery. Item not as fully described. M..."
Heather W.Verified
SCAM. DON'T FALL FOR IT!!!
Shipping Protection
Purchased item
Shipping Protection
"SCAM. DON'T FALL FOR IT!!!"
Gracr G.Verified
Waited almost 2 months to get it to it not fit on top. to not adding extra frabric to the top when it’s a 2XL is awful. No one is a size A cup and 230 pounds
Midi Dress – Flattering Waist Design – Elegant Day-to-Night Style
Purchased item
Midi Dress – Flattering Waist Design – Elegant Day-to-Night Style
"It’s a size 2XL yet the top barely fits my si..."
Robert L.Verified
Wrong size sent at first. Correct size sent after complaint without returning wrong size ones! Great service.
Men’s Outdoor Slip-On Shoes – Rugged Sole – Casual Trail Style
Purchased item
Men’s Outdoor Slip-On Shoes – Rugged Sole – Casual Trail Style
"Super comfortable, I’ve worm them almost ever..."
Bee H.Verified
Terrible experience
Waterproof Leather Winter Riding Boots for Women
Purchased item
Waterproof Leather Winter Riding Boots for Women
"I don’t think you can."
Julia G.Verified
Speedy service. Good value for money.
Women’s Blazer – Tailored Fit – Velvet Finish – Single-Breasted with Notched Lapels
Purchased item
Women’s Blazer – Tailored Fit – Velvet Finish – Single-Breasted with Notched Lapels
"Excellent products. Simply delighted."
Laura S.Verified
Poor quality. Did not reply to emails for return of item
Waterproof Winter Riding Boots for Women
Purchased item
Waterproof Winter Riding Boots for Women
"Not waterproof . Failed to reply to refund /..."
Samairah R.Verified
Delivery took longer than expected. Poor Quality. Wanted to return the package but can’t get through to customer services. I still require the return as the items are no good to me
Hooded Dress – Knit Fabric – Casual Everyday Style
Purchased item
Hooded Dress – Knit Fabric – Casual Everyday Style
"The size and length was small I wanted to ret..."
Izzy R.Verified
Wasn't able to return item, instead I was offered a partial refund as the alternative was to pay for postage back to China and if/when they arrived, a refund would be given. Seems like a scan to me.
Waterproof Leather Winter Riding Boots for Women
Purchased item
Waterproof Leather Winter Riding Boots for Women
"The boots were nowhere near the quality of th..."
Saheera H.Verified
Scammers.
Waterproof Leather Winter Riding Boots for Women
Purchased item
Waterproof Leather Winter Riding Boots for Women
"It’s a con, don’t buy! Major hassle trying to..."
Nnamdi Kizito E.Verified
I do not wish to do business with this company for any reason and won't advice anyone to as well
Suede Loafers – Premium Comfort – Versatile Everyday Style
Purchased item
Suede Loafers – Premium Comfort – Versatile Everyday Style
"Wrong order came in with wrong size and colou..."
Naomi A.Verified
My original boots were too small. I was advised I could keep them and order another pair. Somehow I ordered 5 sizes too small for the next pair. To return two pairs to China just isn’t worth the hassle so I now half two pairs of boots and am about to £50 down.
Shipping Protection
Purchased item
Shipping Protection
"Don’t advise customers to order half a size s..."
Patricia V.Verified
I’m making it a new policy not to shop at inexpensive overseas online outlets. I’ve wasted a silly amount of money returning items that are substandard at personal cost or paying 65%- 70% of a garment that I get to keep but goes straight to the charity shop.
Loose Summer Dress – Chic Sake Knot Design – Effortless Everyday Style
Purchased item
Loose Summer Dress – Chic Sake Knot Design – Effortless Everyday Style
"Dress is too big so it’s gone to charity. I c..."
Julie W.Verified
Kept offering discount on next order but would much prefer full refund. Clothes not suitable to wear
Women's Oversized Sweater
Purchased item
Women's Oversized Sweater
"Incredibly poor quality, nothing like advert"
Victoria F.Verified
Took a bit longer to arrive but great communication from company
Waterproof Riding Boots – Superior Warmth for Winter Adventures
Purchased item
Waterproof Riding Boots – Superior Warmth for Winter Adventures
"Nice boot, looks stylish and fits well. Mater..."
Claire P.Verified
Terrible communication and don’t listen to customers at all
Waterproof Leather Winter Riding Boots for Women
Purchased item
Waterproof Leather Winter Riding Boots for Women
"Just after I confirmed the order I checked th..."
Mr F.Verified
Ignored all emails requesting to return the item. Only when I raised a payment dispute with my credit card company did someone reply.
Waterproof Leather Winter Riding Boots for Women
Purchased item
Waterproof Leather Winter Riding Boots for Women
"Don't advertise them as leather when they are..."
Karen B.Verified
The product was not the quality I expected and wasn’t what I thought it would be
Shipping Protection
Purchased item
Shipping Protection
"I wanted to return my item but you made it mo..."
Kay K.Verified
I can only return the boots if I pay the shipping back to China well that is a very expensive exercise so Insm stuck with 2 pairs of boots which are not the right size, I cannot get them on my feet
Your Free Mysterious Gift
Purchased item
Your Free Mysterious Gift
"Boots I ordered were nowhere near a UK size 5..."
Julie G.Verified
No customer service at all!! Buyer beware!!!
Shipping Protection
Purchased item
Shipping Protection
"Sold as premium leather when in fact they are..."
Camille S.Verified
Customer rep responded immediately
Shipping Protection
Purchased item
Shipping Protection
"Delivered was fast! Coat is cute"
Lynn S.Verified
Order arrived on time.
Crop Top – Waffle Knit Texture – Casual Long Sleeve Style
Purchased item
Crop Top – Waffle Knit Texture – Casual Long Sleeve Style
"Looked great. Fit perfect"
Julia B.Verified
Easy shopping experience, everything seems to take ages to be delivered even when you pay the extra
Men's chelsea boots durable ankle boots
Purchased item
Men's chelsea boots durable ankle boots
"The boots were bought as a gift!! Fitted love..."
Antony F.Verified
Awful as per comments
Waterproof Leather Winter Riding Boots for Women
Purchased item
Waterproof Leather Winter Riding Boots for Women
"Awful. Do not buy! Didn't even look like pict..."
Glenn W.Verified
Cheap brand that I won't use again. Only got half my money back and a voucher for 20% OFF my next order! SO only got half my money back! Let's see if this review makes it public...
Your Free Mysterious Gift
Purchased item
Your Free Mysterious Gift
"Again poor quality crap - it was free but pro..."
Amudalatu O.Verified
See previous answer.
Shipping Protection
Purchased item
Shipping Protection
"The quality of your goods leaves a lot to be..."
Doyle P.Verified
Slow
3 Piece Set
Purchased item
3 Piece Set
"Nothing to say"
Kim W.Verified
Olivia who dealt with my emails was friendly and efficient
Men's Long Sleeve Linen Blend Shirt
Purchased item
Men's Long Sleeve Linen Blend Shirt
"I was appalled at the quality of this shirt p..."
Cheryl D.Verified
They took ages to be delivered and when they did arrive I was told I would have to return them to China.
Waterproof Riding Boots – Superior Warmth for Winter Adventures
Purchased item
Waterproof Riding Boots – Superior Warmth for Winter Adventures
"The boots look nothing like the photos are su..."
Lisa D.Verified
Rubbish
Casual Loose Shirt – Soft Breathable Fabric – Everyday Versatile Style
Purchased item
Casual Loose Shirt – Soft Breathable Fabric – Everyday Versatile Style
"Don’t waste your money on this see through, c..."
Kirsten L.Verified
High cost for cheap products.
Women's Oversized Sweater
Purchased item
Women's Oversized Sweater
"This jumper is cheap rubbish. Don't waste you..."
Jade B.Verified
I had to haggle to get what refund I had, they weren’t even leather as advertised. So I couldn’t even sell the leather.
Shipping Protection
Purchased item
Shipping Protection
"The image must be stolen, there was no way th..."
John B.Verified
The order took several weeks to arrive, during which time I received tracking details that suggested they were being passed from place to place in the USA (whereas I live in the UK).
Women's Walking Shoes
Purchased item
Women's Walking Shoes
"The shoes were a lot smaller than I expected,..."
M R F.Verified
I bought two coats because I thought the price was good but they were too small in size 12. I don’t think size 14 will fit me either…I would need size 16.
Shipping Protection
Purchased item
Shipping Protection
"The coats were both too small. All my coats a..."
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