Montford & Co Store review | Loox

Montford & Co store reviewsSee product reviews

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Emma F.Verified
Poor quality product (broke in the first week), terrible customer service and left angry about the whole experience. Would never recommend you or your products.
Shipping Protection
Purchased item
Shipping Protection
"The boots were poor quality and broke within..."
Raana J.Verified
Terrible. Been weeks and I have not received my order and told to just keep waiting. Very bad experience.
Your Free Mysterious Gift
Purchased item
Your Free Mysterious Gift
"I have not even received it yet."
Kristie P.Verified
No one will respond to me about how to return these items.
Elegant Moccasins – Cozy Comfort for Casual Outings
Purchased item
Elegant Moccasins – Cozy Comfort for Casual Outings
"I have been trying to get information on how..."
Mr S.Verified
The products were not as described, including not being anywhere near a size 5. Then being told to return to china even though the website said the Netherlands.
Shipping Protection
Purchased item
Shipping Protection
"Not lie about where you are shipping from and..."
Rachel G.Verified
Really easy to find what I wanted on the website and to order it. Great choice of products. Quick, safe delivery. Thanks.
Men’s Outdoor Slip-On Shoes – Rugged Sole – Casual Trail Style
Purchased item
Men’s Outdoor Slip-On Shoes – Rugged Sole – Casual Trail Style
"Fit perfectly, really comfortable, go on easi..."
Karen M.Verified
Very nice customer service and sent me a refund straight away, without any hassle.
Classic Buckle Knee-High Boots for Women
Purchased item
Classic Buckle Knee-High Boots for Women
"They wouldn’t do up. They weren’t wide enough..."
Darcy H.Verified
Making my return has been very pleasant and im still working on it.
Women's Oversized Sweater
Purchased item
Women's Oversized Sweater
"The sweatere isn't over sized unless your ass..."
Renee P.Verified
Not clear on return policy
Shipping Protection
Purchased item
Shipping Protection
"We canceled the order and then tried to retur..."
Robert M.Verified
Took over two weeks for delivery and items were packaged in only a bag, no protective box, leading to damage on arrival. On top of this, emails have consistently been ignored regarding returning the product and no resolution after well over a month. Seems like a complete scam! Avoid at all costs!!
Men's Boots – Durability – Versatile Everyday Style
Purchased item
Men's Boots – Durability – Versatile Everyday Style
"Not durable or high quality at all! Poor qua..."
Erik L.Verified
So many lies so many distortions and the fabric of the clothing was bullshit.
Breathable Drawstring Trousers – Relaxed Comfort for Summer Days
Purchased item
Breathable Drawstring Trousers – Relaxed Comfort for Summer Days
"This was my very worst online experience"
Olivia L.Verified
The worst retailer I have ever brought from. This must be a scam
Leather Clogs – Adjustable Buckle – Casual Comfort Slip-On
Purchased item
Leather Clogs – Adjustable Buckle – Casual Comfort Slip-On
"Appalling quality item. Horrendous customer s..."
Sarah O.Verified
Helpful and sent alternative but still no good
Waterproof Riding Boots – Superior Warmth for Winter Adventures
Purchased item
Waterproof Riding Boots – Superior Warmth for Winter Adventures
"Sizing is incorrect for uk"
Philip J.Verified
Ok
Waterproof Leather Winter Riding Boots for Women
Purchased item
Waterproof Leather Winter Riding Boots for Women
"Ordered size six - the boots that arrived sai..."
Kellie-jo D.Verified
The product was not good quality, very tacky, poorly made
Shipping Protection
Purchased item
Shipping Protection
"Too a long time to arrive"
Caroline M.Verified
Not got my refund
Waterproof Leather Winter Riding Boots for Women
Purchased item
Waterproof Leather Winter Riding Boots for Women
"I have sent my boots back before Christmas an..."
Lisa W.Verified
Disenchanted
Waterproof Leather Winter Riding Boots for Women
Purchased item
Waterproof Leather Winter Riding Boots for Women
"I was very disappointed with what was suppose..."
Kay Y.Verified
Unfortunately , Zero is not an option.
Men's chelsea boots durable ankle boots
Purchased item
Men's chelsea boots durable ankle boots
"Poor customer service. No acknowledgment of t..."
Melanie B.Verified
terrible ship time - and quality was awful. if shipping back was not so painful - i would return.
Shipping Protection
Purchased item
Shipping Protection
"terrible quality of shirt - not something i w..."
Tricia K.Verified
I do not like your return policy. And, will make it a point to only shop at sites that offer free returns.
Moccasins - Elegant Everyday Comfort
Purchased item
Moccasins - Elegant Everyday Comfort
"Offer free returns"
Sara F.Verified
Horrible service
Shipping Protection
Purchased item
Shipping Protection
"For the delivery I wait three weeks or maybe..."
Lesley L.Verified
Absolutely would use this website again!
Shipping Protection
Purchased item
Shipping Protection
"Love it! Can’t wait for warm weather to arriv..."
William M.Verified
I
Men's chelsea boots durable ankle boots
Purchased item
Men's chelsea boots durable ankle boots
"The boots are too small. I followed the sizi..."
Steve T.Verified
Kept in touch all the way. Polite and helpful
Outdoor Slip-On Walking Shoes
Purchased item
Outdoor Slip-On Walking Shoes
"Great fit and comfy. Easy to slip on. Saves h..."
Catherine D.Verified
Awful goods and bad service. Returns cost a fortune and the company is in China not the noetherlands
Men's leather chelsea boots durable ankle boots
Purchased item
Men's leather chelsea boots durable ankle boots
"The boots arrived and smelt disgustingly of o..."
Mr N.Verified
AS above do not like repeated emails and other companies also emailing
Men’s Outdoor Slip-On Shoes – Rugged Sole – Casual Trail Style
Purchased item
Men’s Outdoor Slip-On Shoes – Rugged Sole – Casual Trail Style
"What I wanted but receive too many emails aft..."
Lisa P.Verified
Terrible
Shipping Protection
Purchased item
Shipping Protection
"Do not buy from this ripof company"
Rima D.Verified
I’ve already told you I’m not gonna keep repeating myself
Flared Jeans – Distressed Detail – Retro Chic Style
Purchased item
Flared Jeans – Distressed Detail – Retro Chic Style
"I’ve tried contacting you to return these jea..."
Nicky M.Verified
None
Shipping Protection
Purchased item
Shipping Protection
"Not the quality expected"
Sharon W.Verified
You sent me an item that was not my size and then refused to give me a refund in full. Will never buy from your site again
Waterproof Leather Winter Riding Boots for Women
Purchased item
Waterproof Leather Winter Riding Boots for Women
"The boots were not as described. Size 6 order..."
Louise G.Verified
Fantastic customer service, 100% recommend this company.
Waterproof Winter Riding Boots for Women
Purchased item
Waterproof Winter Riding Boots for Women
"I have had to up size in these boots as they..."
Meg C.Verified
Thought British company but obviously not, boots took much longer to arrive, sizing is not as it should be.
Shipping Protection
Purchased item
Shipping Protection
"Product took much longer to arrive than was q..."
Gary E.Verified
Worse than poor
Men's chelsea boots durable ankle boots
Purchased item
Men's chelsea boots durable ankle boots
"False advertising stated leather. The product..."
Maria R.Verified
Customer service was 5 star - helpful and prompt replies
Men’s Outdoor Slip-On Shoes – Rugged Sole – Casual Trail Style
Purchased item
Men’s Outdoor Slip-On Shoes – Rugged Sole – Casual Trail Style
"Partner very happy with ease of getting the s..."
Janet S.Verified
-
Knitted Blouse Casual Winter Look
Purchased item
Knitted Blouse Casual Winter Look
"The colour looks different from the picture a..."
Betty M.Verified
Quick and easy
Fleece Jacket – Ultra-Soft Texture – Winter Casual Comfort
Purchased item
Fleece Jacket – Ultra-Soft Texture – Winter Casual Comfort
"Keeps me warm and it’s soft"
Hattie C.Verified
Good
Orthopedic Moccasins - Elegant Everyday Comfort
Purchased item
Orthopedic Moccasins - Elegant Everyday Comfort
"I have one foot larger than the other and can..."
Mohammed Khudhair W.Verified
Horrible shop, DO NOT USE
Men's Boots – Classic Smart-Casual Style
Purchased item
Men's Boots – Classic Smart-Casual Style
"Horrible quality. Had to return the items, th..."
Felicia J.Verified
Nothing i order to short on my arm to much of a hassle to send it back
Double-Sided Winter Jacket – Thick Padded Warmth for Cold Days
Purchased item
Double-Sided Winter Jacket – Thick Padded Warmth for Cold Days
"To short on my arm"
Barbara S.Verified
After ordering, if a customer realizes they made a mistake, within a 24 hour period customer should be able to change or cancel order
Shipping Protection
Purchased item
Shipping Protection
"The ability to stop an order before it goes o..."
Lonnie G.Verified
Package arrived later than expected
Waterproof Winter Riding Boots for Women
Purchased item
Waterproof Winter Riding Boots for Women
"They don't have any cushion in the foot..they..."
Montford & Co store reviewsVisit store