Denise H.
ALWAYS amazing-from the customer service to the products…everything is PERFECT!
Purchased item
Big 3: Astro Collection | Glaze Dry Oil Blend for Body, 8 oz
"Fresh and clean!"
Haus Urban store reviewsSee product reviews
Estree B.
Great
Purchased item
Black Excellence Deluxe Sets
"I love the product"
Samantha D.
Kinda expensive, kinda long shipping, absolutely worth it. I have been stopped by people to find out why I smell like that and where they can find it. My skin looks and feels amazing. Love it.
Purchased item
The Vault | Glaze - Dry Oil Blend for Body
"Love the smell and feel. Wish the scent stayed a bit longer. Overall lovely..."
Laura H.
Didn’t realize the length of time from order to ship or wouldn’t have ordered.
Purchased item
The Vault | Glaze - Dry Oil Blend for Body
"The scent is alright but the oil does not absorb well and it transfers to t..."
Emily G.
Site was easy to navigate. Customer service was amazing. Love love love!
Purchased item
The Vault | Glaze - Dry Oil Blend for Body
"Smells amazing. Keeps my skin so soft. It doesn’t even bother my eczema at..."
Julia B.
Easy to navigate the website
Purchased item
BUTTER Body Balm Mini | Customizable Set
"Well made product. Love the scents. It layers well with the body oil."
Curt H.
It was easy to navigate and shipping was quick!
Purchased item
GLAZE Mini Trio | Customizable Set
"Love the scent and how the dry oil feels on my skin after applying!"
Samantha D.
Items were lovely and arrived on time.
Purchased item
Meet & Greet Mini Suite
"Always nervous buying a new company's scents online. So happy that I would..."
Meredeth F.
Just like any other online shopping experience.
Purchased item
GLAZE Mini Trio | Customizable Set
"Homecoming smells like a hair product called Doo Gro which is six dollars...."
Shonna L.
Excellent service and products
Purchased item
The Vault | Glaze - Dry Oil Blend for Body
"This was my least favorite so far, Good but not my favorite of scents"
Heather I.
I received the wrong item. I emailed the day I received the product, but no one has responded. It's been 2 weeks since I've emailed. I ordered more product with the sale and hoping for the best, but it's unfortunate that my incorrect product inquiry hasn't been addressed.
Purchased item
The Vault | Butter - Whipped Oil Body Balm
"It's hard to say. I was sent the wrong product, I received the dry oil, whi..."
Tanika G.
Easy and straight forward.
Purchased item
GLAZE Sample Sachet Set
"This oil is perfect for every occasion and especially when wearing certain..."
Paulette B.
Haus Urban offers products that I identify with and speak to me. The site reads and flows well.
Purchased item
Navidium Shipping Protection
"I love HAUS products. They work well and smell yummy. I appreciate the wa..."
Shannon B.
Great experience, received my items quicker than anticipated too!
Purchased item
GLAZE Mini Trio | Customizable Set
"For something so moisturizing, I’m pleasantly surprised by how fast it abso..."
Latoya R.
Great experience
Purchased item
Big 3: Astro Collection | Glaze Dry Oil Blend for Body, 8 oz
"Wonderful, since using i have gotten some great complements on what new fra..."
Steve M.
NA
Purchased item
GLAZE | Dry Oil Blend for Body
"Great smell. Penetatres the skin so easily and leaves that sweet smell on f..."
Travis R.
Takes a while to browse around your website. I would definitely simplify it and add more combo packs.
Purchased item
Navidium Shipping Protection
"Product well exceeded my expectations. I love it so much, I already placed..."
Abbie C.
Shopping was simple enough. Took about 2 weeks for shipping but worth the wait
Purchased item
GLAZE Mini Trio | Customizable Set
"Okay I wasn't sure how these scents would wear on my skin but I LOVE THEM!!..."
Michele W.
Perfectly acceptable
Purchased item
GLAZE Mini Trio | Customizable Set
"First I want to say that these are generous samples. I cannot get over how..."
Lili-anne B.
It takes a while to come but it's worth it
Purchased item
Luxe Body Duo
"Smells amazing!"
Delta F.
Great! Easy to find what i was looking for.
Purchased item
GLAZE Mini Trio | Customizable Set
"Absolutely love my trio mini glazes! Excited to get more!"
Ashley F.
AMAZING
Purchased item
GLAZE Mini Trio | Customizable Set
"Loved that I could try 3 scents. Love this collection"
Tabatha H.
Fairly easy and they're very helpful when there is any ambiguity about something.
Purchased item
GLAZE | Dry Oil Blend for Body
"The smell of this is wonderful! It actually helps me to keep my stress lev..."
Dr. Gene B.
Order took longer than anticipated even with note about artistry, etc. Two of the body oil bottles were leaking through the box, similar to oily stains on to go food bags.
Purchased item
GLAZE Mini Trio | Customizable Set
"Of the five fragrances I chose, only three are to my liking. Wish there was..."
Clarence D.
The customer service is on point. There was an error with my order and they made it right. I’ll continue to be a customer!
Purchased item
BUTTER | Whipped Oil Body Balm
"Perfect in every way!"
Leo W.
Great !
Purchased item
Luxe Body Duo
"As always wonderful product!"
Shannen M.
Love this company and their amazing products. These body oils have completely changed the way I think about moisturizing, for the better!!
My only gripe about the shopping experience is the organization of products... it feels like I frequently have to back alllll the way out to the main homepage in order to start checking out a different scent collection. I wish I had the option to see both everything by scent AND every scent of just Body Oils.
Feels like an opportunity to shuffle products into overarching sub-groups by type.
Ex: homepage menu leads you to choices for Body Oils, Body Creme, Shower Creme, Hair, Accessories, or Collections (which could bundle all type of products in same scent).... then within Body Oil you could offer an "See All" option (to see every scent regardless of collection) and also a "Shop by Collection" (which would group the 3-4 scents for that collection onto a page + include a link to that same collection of other products).
Hope that makes sense and helps!
Purchased item
Eat My Cookie Gift Sets: Holidaze 2024
"Yummm, this little trio smells heavenly. And I was pleasantly surprised by..."
Sarah G.
Put it in my basket and bought it. I was disappointed it took awhile to get to me, but it was the week after Christmas
Purchased item
Luxe Body Duo
"First, the smell takes me back to childhood and scratc n sniff stickers! Lo..."
Sade H.
Great!!
Purchased item
Verdigris: Inspired by the Witches of Wicked | Butter Body Balm, 8 oz.
"I love the smell and very long lasting!!!"
Maiya W.
Easy ordering and good descriptions of the scents
Purchased item
GLAZE | Dry Oil Blend for Body
"The oil is so light and moisturizing! The smell is absolutely divine and la..."
Mahvish O.
Shipping could be a bit quicker
Purchased item
BUTTER Body Balm Mini | Customizable Set
"Scent quality wasn’t impressive at all. Have bought several oils before so..."
Jamie R.
The website is easy to navigate and the shipping communication is excellent.
Purchased item
GLAZE Mini Trio | Customizable Set
"I am always amazed with these oils. The fragrance last throughout the whole..."
Marissa M.
No follow-up with incorrect order. So upsetting.
Purchased item
GLAZE | Dry Oil Blend for Body
"I’ve always loved Haus products - bought multiple times over - but I receiv..."
Alissa H.
Worth the wait and the price.
Purchased item
Big 3: Astro Collection | Glaze Dry Oil Blend for Body, 8 oz
"I smell like I feel - incredible. This is my go-to scent from here on out!"
Rashad N.
This is the only place I buy my body oils!
Purchased item
Verdigris: Inspired by the Witches of Wicked | Glaze Dry Oil Blend for Body, 8 oz.
"This is the best after shower oil! The sent as it warms up on your skin wil..."
Mitch Y.
Great product, timely shipping.
Purchased item
Big 3: Astro Collection | Glaze Dry Oil Blend for Body, 8 oz
"Love it! Great product my lady can't get enough."
Heather S.
Love everything!
Purchased item
CRÈME Whipped Bath Butter | Sampler Quad
"Love the body butters for the shower! They are perfect for travel and I kee..."
Balvin D.
I did not receive my order
Purchased item
GLAZE Mini Trio | Customizable Set
"I did not receive my order. I’ve emailed you several times and received no..."
Seth E.
Quality product.
Purchased item
Big 3: Astro Collection | Custom Zodiac Trio
"The stars led me right - all three I got are great!"
Jenna D.
Communication is well, via emails etc. love the layout of the website, makes shopping fun and simple.
Purchased item
Eat My Cookie: Holiday 2024 | Glaze Dry Oil Blend for Body, 8 oz.
"Love the body oils so much! They absorb very quickly, leaving the skin feel..."
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