Louily Jewelry Store review | Loox

Louily Jewelry store reviewsSee product reviews

Denilda G.

I don't really like the return process, if you value your customers, you should be able to make things easy for them. The ring came from a NY address, it would be nice if the customer could return it back to the same address. Instead, you gave an address in China, which costs more to ship....an inconvenience to the customer.

Purchased item

3PC Wedding Sets 7.0Ct Radiant Cut Hidden Halo Half Eternity Engagement Ring with 2PC Design wedding bands

"It was too much and it didn't go well togethe..."

Jill Y.

Quick delivery

Purchased item

2PC 3.5 Carat Emerald Cut Solitaire Wedding Ring Set With Marquise Cut & Round Cut Wedding Band

"Gorgeous!"

Zoya M.

Good

Purchased item

Louily Exquisite Marquise Cut Women's Earrings In Sterling Silver

"Beautiful and reasonable price."

Christine S.

It was good dealing with Louily Jewelery , my order arrived safely

Purchased item

Louily Stackable Art Deco Half Eternity 0.6 Ct Marquise Cut Women's Wedding Band Set In Sterling Silver

"Love the style and quality"

Whitney W.

Easy experience

Purchased item

Shipping Protection

"Received my ring much faster than expected. T..."

Anthony B.

This jewelry helped provide a confident solution. My wife's engagement ring is a family heirloom and we did not want it to get it lost while vacationing. We were able to find an exact clone for her to wear while out of town and keep the real one safe and secure.

Purchased item

Shipping Protection

"The experience was perfect"

Jacob C.

Size is just too big

Purchased item

4.0Ct Marquise Cut Twist Hidden Halo Engagement Ring Travel Ring In Sterling Silver

"The size is to big! Brand new still in box"

Jamielee A.

So accommodating and helpful.

Purchased item

1.0Ct*2 Heart Cut Toi et Moi Yellow Gold Moissanite Engagement Ring in S925 Sterling Silver

"It looks real! It’s so pretty"

Alicia L.

Very good experience. Affordable and easy to purchase.

Purchased item

Unique 4.0Ct Marquise Cut Insert Wedding Ring Set For Women In Sterling Silver

"Very good quality, arrived fast and fits true..."

Nelson Y.

A wonderful and easy experience!

Purchased item

Shipping Protection

"Craftsmanship is where the Louily set truly s..."

Christine L.

You don’t honor your refund policy!!!

Purchased item

Classic 0.6Ct Insert Wedding Band Engagement Ring Enhancer

"I tried to return this and had to dispute it..."

Navdeep K.

I will Not order again

Purchased item

3 Ct Oval Cut Simulated Diamond Wedding Band Ring For Women In Sterling Silver

"I want to return it. It has tag on. I didn’t..."

Anita F.

Fast shipping great packaging

Purchased item

Shipping Protection

"It was chunky and too thick as not what photo..."

Mariel M.

Beautiful pieces!

Purchased item

Louily Sterling Silver Classic Pear Cut Earring

"These look so beautiful in person and are a p..."

Stephanie D.

Easy to buy

Purchased item

Shipping Protection

"Unfortunately one of the rings was missing a..."

David K.

Delivery took a while to get into Australia 🇦🇺

Purchased item

Louily Moissanite 2.0 Carat Round Cut Pendant Necklace

"It’s just what I expected 👍"

Brittany M.

Good

Purchased item

Wholesale Fee 2 (Can't Use Any Coupon)

"Very helpful in all ways"

Penny G.

Unprofessional and doesn't communicate well

Purchased item

3.0Ct Pear Cut Engagement Ring With Engagement Ring Enhancer

"Poor communication and response time!! SCAM a..."

Karen B.

Could not return rings.

Purchased item

Shipping Protection

"Great looking ring."

Janis M.

No problems

Purchased item

Louily Yellow Stone Radiant & Triangle Cut Three Stone Engagement Ring In Sterling Silver

"Love it! Looks great!"

Patti D.

I’m out the cost of the ring and the company just will not call me or write me or anything for me to return it so I’m stuck with it and it’s too big

Purchased item

Louily Exquisite White Gold Cushion Cut Three Stone Engagement Ring In Sterling Silver

"Over a month ago, I received the ring the sam..."

Julane L.

Great

Purchased item

Shipping Protection

"Very nice!"

Meema E.

i got a stacked ring set and the one with a wide band was too small. Should consider having the wide band be a quarter size bigger.

Purchased item

Shipping Protection

"The larger ring was too small maybe because i..."

Helen C.

1 order so for, pleased!

Purchased item

7.0Ct Simulated Diamond Radiant Cut Engagement Ring Promise Rings In Sterling Silver

"Very elegant!"

Victoria N.

I want to return my ring and don’t know how.

Purchased item

Shipping Protection

"I did not like the style of the ring. I could..."

Ashley W.

There is not a phone number for me to contact and have communication about the problems and getting resolution resolved.

Purchased item

Shipping Protection

"Unsatisfied customer I wanted to return the s..."

Mercedes R.

Good experience

Purchased item

Louily Square Princess Cut Engagement Ring for Women In Sterling Silver

"Loved how it looked I ordered my normal size..."

Cheri E.

Already done

Purchased item

Difference Fee 5 (Can't Use Any Coupon)

"I had this ring made in a custom size and Lou..."

Wj H.

Great shipping, no worries, beautiful quality box it comes in along with a petite shining rag tha is truly essential and should be a staple in life. This screams only quality and class. So happy I found you guys! 💯🙌

Purchased item

Louily 5 Ct Luxury Eternity Round Cut Wedding Band In Sterling Silver

"A beautiful stunning quality piece that is di..."

Diana M.

Should be specific when it comes to exchanging and returning

Purchased item

Louily Gorgeous Halo Radiant Cut 3PC Wedding Ring Set For Women In Sterling Silver

"Way to big and when the tried to exchange the..."

Noreen O.

Delivery took too long and it was definitely not worth the wait. Very disappointed

Purchased item

Louily Moissanite 2.0~4.0 Carat Round Cut Engagement Ring

"Dull and looks fake. Does not sparkle as depi..."

Paige A.

Would not recommend

Purchased item

Shipping Protection

"The shipping was forever long, the ring itsel..."

Kimberly B.

Easy

Purchased item

Louily Moissanite 2.0~4.0 Carat Round Cut Engagement Ring

"Beautiful"

Joann C.

great

Purchased item

Shipping Protection

"representation on site is just as nice as rea..."

Ashley K.

👍

Purchased item

Louily Romantic Moissanite 3.0Ct Radiant Cut White Gold Engagement Ring For Women

"Absolutely love this ring!!"

Michelle V.

I was sold earrings that couldn’t be worn; couldn’t return and exchange easily, now I will be without items I wanted for April 25; then learned I am responsible for returned shipping due to manufacturing defect… will not buy again.

Purchased item

2PC Elegant 4.0Ct Round Cut Wedding Ring Set Engagement Ring With Eternity

"Wanted the items for an event and earrings we..."

Ailisa F.

I’m very impressed with Louily Jewelry, very quick shipping and great customer service!

Purchased item

Louily Unique Opal Stone Halo Oval Cut Engagement Ring

"I have been VERY impressed with Louilyjeweler..."

Maria M.

Very professional and accommodating love it

Purchased item

Shipping Protection

"Beautiful and elegant"

Trisha K.

Fast

Purchased item

3PC Wedding Ring Set 2.0 Ct Round Cut With 2PC Half Eternity Wedding Band

"It’s exactly what I was looking for."

Adriana M.

This company provided me excellent customer service with fast responsiveness and supplied high quality, regal jewelry.

Purchased item

Shipping Protection

"This ring is absolutely stunning! The topaz,..."

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