Julia V.
Unable to return company in China
Purchased item
3PC 4.0Ct Oval Cut Wedding Ring Set Travel Ring For Her With Two Classic Wedding Bands
"I have send previous emails
I thougth I was..."
Louily Jewelry store reviewsSee product reviews
Roxanne N.
❤️❤️❤️
Purchased item
4.0 Carat Oval Cut Wedding Ring Set With Classic Half Wedding Band
"It's beautiful I absolutely love it ❤️"
Blanca G.
They say easy returns but not true
Purchased item
Louily Gorgeous Asscher Cut Morganite Pink Engagement Ring
"The stone is very big
Hard to wear
I have as..."
David S.
This was a good deal and I'm really happy with my ring!!
Purchased item
Worry-Free Purchase
"I love my custom ring!! They answered every q..."
Mary E.
Shipping updates when the process is this long would be helpful.
Purchased item
Louily Unique Jacket Wedding Band For Women
"Ring is gorgeous and matches my own center di..."
Arlyn W.
great
Purchased item
4.0Ct Marquise Cut Wedding Ring Set Travel Ring With Classic Wedding Band
"good product!"
Kylie U.
No
Purchased item
Louily Elegant Oval Cut Opal Stone Engagement Ring In Sterling Silver
"The stone fell out. It has only been used as..."
Chris B.
Very easy to deal with -seamless. Arrived very quickly especially due to the Christmas/New Year period.
Purchased item
Louily Luxurious Double Halo Pear Cut Aquamarine Blue Engagement Ring In Sterling Silver
"Absolutely stunning. Exactly as you see it on..."
Cooper M.
No complaints
Purchased item
Louily 3.5 Carat Radiant Cut Wedding Ring Set In Sterling Silver
"Great experience, recommend seller."
Mary M.
Great quality.
Purchased item
2PC Enhancer Wedding Sets 3.5Ct Marquise Cut Half Enternity Yellow Gold Engagement Ring with Blue & White Stone Enhancer Wedding Band
"The set is gorgeous. It looks fabulous on my..."
Judith F.
Fast and great delivery
Purchased item
Louily Stunning Two-tone Cushion Cut Yellow Sapphire Engagement Ring
"Stunning-you would not know it was not real...."
Sumbell B.
Save your money! Terrible stones, terrible customer service
Purchased item
Luxe 5.0Ct Pear Cut Engagement Ring Travel Ring In Sterling Silver
"Terrible quality! They make you pay for a ret..."
Alicia K.
Thank you!
Purchased item
Louily Fashion Yellow Gold Round Cut Wedding Band In Sterling Silver
"The line of 'diamonds' is the perfect amount..."
Frances S.
I wish the pictures were more realistic.
Purchased item
4.0Ct Marquise Cut Wedding Ring Set Travel Ring With Classic Wedding Band
"I don’t think I’ll be wearing two of the ring..."
Karen B.
I ordered the ring the first of December thinking it would arrive by Christmas, but it didn't. I think that should be clarified for someone buying a ring for a wedding.
Purchased item
Louily Elegant Moissanite Two-tone 2.0 Carat Engagement Ring
"I ordered this ring as a replacement for the..."
Stephanie V.
Great
Purchased item
3PC 4.0Ct Oval Cut Wedding Ring Set Travel Ring For Her With Two Classic Wedding Bands
"Great and very shiny! Very happy with my orde..."
Sandra D.
No
Purchased item
Louily Elegant Radiant Cut Women's Wedding Band In Sterling Silver
"Bought two to stack with my diamond. Love the..."
Joyce Linda C.
Great service (from ordering to delivery) and amazing jewelry!
Purchased item
Louily Eternity Simulated Diamond Wedding Band for Women
"The ring set is absolutely stunning! It’s har..."
Bou K.
Customer service is 10/10
Purchased item
4.0Ct Marquise Cut Wedding Ring Set Travel Ring With Classic Wedding Band
"Just as beautiful in person"
Malik K.
Ring type and it came way past the delivery date.
Purchased item
5.5Ct Pink Oval Cut Three Stone Engagement Ring Travel Ring In Sterling Silver
"It was the wrong kind I ordered and the ring..."
Garren H.
Horrible
Purchased item
Romantic Classic White Emerald Cut Bracelet for Women In Sterling Silver
"This item came damaged/defective and had to c..."
Annita G.
Love it!
Purchased item
Louily 1.0 Ct Elegant Marquise Cut Wedding Band
"Love this ring. Was a really good match for m..."
Angela R.
I've gotten things from them before that. Were better, I've recommended them to friends but I didn't like what they got either. It seems like they've gotten cheaper and it takes forever to get
Purchased item
Romantic 6.0Ct Cushion Cut Three Stone Engagement Ring Promise Rings For Women
"I would'\n Ve returned it, but it's too hard..."
Rima S.
Delivered as promised.
Purchased item
Louily Vintage Cushion Cut Women's Stud Earrings
"just beautiful!"
Samantha C.
This brand makes it impossible to do an exchange or return.
Purchased item
7.0Ct Excellent Split Shank Cushion Cut Engagement Ring Travel Rings For Her
"I tried reaching out for an exchange the day..."
Stephen Q.
No
Purchased item
Louily Gorgeous Radiant Cut Three Stone Engagement Ring In Sterling Silver
"⭐️⭐️⭐️⭐️⭐️"
Bonita H.
I want my money back!
Purchased item
7.0Ct Simulated Diamond Radiant Cut Engagement Ring Promise Rings In Sterling Silver
"The simulated diamond has less sparkle than o..."
Jennafer F.
Going to call re ring issue and see how customer service can help me.
Purchased item
3.0Ct Pear Cut Engagement Ring With Engagement Ring Enhancer
"The ring doesn't stay together and turns all..."
Rachel B.
Gorgeous
Purchased item
Louily Classic Half Eternity Thin Women's Wedding Band In Sterling Silver
"Beautiful ring!!! Sparkles and looks real!"
Emily L.
🤍
Purchased item
Louily Gorgeous Halo Cushion Cut Women's Wedding Set In Sterling Silver
"Exceeded my expectation"
Aminat M.
Beautiful
Purchased item
Louily Luxurious Cushion Cut 4PC Wedding Band Set For Women In Sterling Silver
"Beautiful will buy more of this"
Maureen L.
Not as of now
Purchased item
7.0Ct Simulated Diamond Radiant Cut Engagement Ring Promise Rings In Sterling Silver
"Suppose to be 6.5 but its size 7. Kinda too b..."
Mari C.
if something doesn’t work out for you. There’s absolutely no way. I should have to pay to send it back to China from the US! That’s absurd.
Purchased item
Worry-Free Purchase
"So disappointed!
I have other rings from th..."
Tanya P.
Slightly slower to ship than had expected, but worth it! Their jewelry is gorgeous!
Purchased item
Louily Vintage 3-Line Pave Wedding Band For Women In Sterling Silver
"Love the subtle look of this piece. It sparkl..."
Deidre R.
Quick
Purchased item
Worry-Free Purchase
"This is my second ring from louilly! The ring..."
Brian T.
I’m not a happy customer! The return policy is not easy like it says on the website and you have to pay for international shipping back to China if you want a refund.
Purchased item
Louily Radiant Cut Three Stone Engagement Ring With Two Heart Cut Side Stones
"The ring is much bigger than it looks online..."
Agnieszka D.
They are a terrible company. I’d give them a 0 star if I could.
Purchased item
Worry-Free Purchase
"My order came late it said it was out for del..."
Shifali G.
Amazing experience. Customer service was incredible
Purchased item
Louily Yellow Gold 3.5 Carat Oval Cut Solitaire Engagement Ring In Sterling Silver
"Beautiful rings.. worth the price. Love them"
Karen B.
Took to long to arrive
Purchased item
Louily Unique Double Stones Design Emerald Cut & Pear Cut Engagement Ring
"Didn’t fit well but beautiful"
Debra L.
Always a pleasure to open the beautiful wrapped gift.
Purchased item
Louily Rose Gold Twist Round Cut Amethyst Purple Promise Ring For Her
"both very beautiful. Love to wear them."
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