Kristina K.
Order not received. Ordered as Christmas gifts and still have not received
Purchased item
BRIGHT™ American Football
"Never received my order. Spent over $100 and..."
BRIGHT™ United States store reviewsSee product reviews
Dana S.
Shipping time is not what they say at all.
Purchased item
BRIGHT™ Air Pump
"I placed an order over 2 1/2 weeks ago and I..."
Courtney G.
It was said that it would arrive before Christmas and did not arrive until almost two weeks after Christmas.
Purchased item
BRIGHT™ American Football
"The ball is so slick that you can't even gras..."
David L.
I never received my order
Purchased item
BRIGHT™ Christmas Bag and Card
"I never received my order"
Patricia L.
If you want auto replies from a bot then this is the company for you! But if you want any actual customer service steer clear.
Purchased item
BRIGHT™ Air Pump
"I have emailed this company no less than four..."
Reba W.
I am still waiting for the ball. Last shipping update was December 13th.
Purchased item
BRIGHT™ American Football
"I have not yet received my order. Last shippi..."
Philip O.
We haven't received it yet after a month! There's been no follow up and Noone to follow up with - this seems like a total scam
Purchased item
BRIGHT™ American Football
"It's been a month a week still haven't receiv..."
Tresha M.
Our football won’t hold air. The glasses in the pump are fine, but we can’t air up the football.
Purchased item
BRIGHT™ American Football
"I need someone to contact me. We ordered a fo..."
Savanna N.
Still have received my order
Purchased item
Starter Bundle
"I still have not received my order and my son..."
Maggie M.
Took 6 weeks to receive the footballs that I ordered
Purchased item
BRIGHT™ Basketball
"The BRIGHT company is a scam.
You are not..."
Kristen S.
Still haven’t received my item almost a month later. Paid $19.99 for express 1-4 shipping. Very unhappy
Purchased item
BRIGHT™ American Football
"I still haven’t received my item and it’s bee..."
Christy A.
I ordered the product on Dec. 11 was told it would take 3-5 days to ship and I would get in time for Christmas it did not arrive until January 5th.
Purchased item
BRIGHT™ Soccer ball
"When I bought this soccer ball first it was o..."
Julie A.
I never received my order but I keep getting emails asking for a review of the order. I can't review something I do not have.
Purchased item
BRIGHT™ American Football
"I never received this so Its a little hard to..."
Shelby G.
Misleading nothing like advertised, supposed to be 3-5 day shipping took over 2 weeks to get and missing part of the order completely disappointed will not recommend
Purchased item
BRIGHT™ American Football
"Nothing like advertised. Also did not get com..."
Danetta S.
Took one month to receive it
Purchased item
BRIGHT™ Christmas Bag and Card
"This was the worst experience ever. I ordered..."
Erin B.
Horrible!!!! Horrible!!!
Purchased item
BRIGHT™ Care Shipping Insurance
"I ordered two footballs on December 13th, it’..."
Beatrice A.
company blames shipping delays but did not even process order after 20 days of purchase.
Purchased item
BRIGHT™ American Football
"promised delivery time was not respected. 20..."
Carrie R.
I still have not received an item that I paid extra for expedited shipping. It takes too long to get any communication from customer service and I was offered a partial refund to keep the item versus canceling the order and I still haven’t received it.
Purchased item
BRIGHT™ American Football
"I still have not received the ball. I paid f..."
Judy M.
No service or product !
Purchased item
BRIGHT™ American Football
"I never received the product !! It was a Chri..."
Mathieu A.
Really not a bright ball.... my sur Washington really disapointed Wen he open de boxe...
Purchased item
BRIGHT™ Air Pump
"Cheep"
Kelli R.
Terrible! Never received my order and was robbed of $80!
Purchased item
BRIGHT™ Care Shipping Insurance
"I never received my order! I ordered two ball..."
Brian F.
Ordered these thinking they would be i before christmas but they didn’t ship for quite awhile so they showed up late.
Purchased item
BRIGHT™ American Football
"this product looks like it is almost backlit..."
Shawn G.
Never delivered
Purchased item
BRIGHT™ American Football
"Never delivered"
Georgina P.
No communication, item arrive 2 months after ordered m
Purchased item
BRIGHT™ Christmas Bag and Card
"It took 2 months to get delivered"
Rosemary S.
I didn’t receive my package and I paid for it to be here by Christmas!
Purchased item
BRIGHT™ Christmas Bag and Card
"I didn’t receive my package! I ordered a foo..."
Colleen E.
Did not arrive in time for Christmas. Shipping is more like 30 days than the 3-5 days advertised. Not sure why they call it "BRIGHT United States" when thr product ships from China.
Purchased item
BRIGHT™ Basketball
"The 3-5 day shipping is a lie. They created t..."
Patrick M.
Never Received
Purchased item
BRIGHT™ American Football
"Never Received - horrible experience"
Rachel R.
This is the second request for a review of a product I haven’t even received yet. I’ve emailed multiple times about cancelling my order and they say it’s not possible. I wish I’d never ordered.
Purchased item
BRIGHT™ Christmas Bag and Card
"This is the second request for a review of a..."
Loraine R.
Never received packages.
Purchased item
BRIGHT™ Christmas Bag and Card
"If you’re gonna ship stuff, you should use UP..."
Amber C.
The product is so disappointing.
Purchased item
BRIGHT™ American Football
"Very dissatisfied with the quality and bright..."
Nicole D.
Never received order.
Purchased item
BRIGHT™ Soccer ball
"Never received"
Nehemiah R.
No communication from this company and I'm still waiting for receive the product I paid for 15 days ago.
Purchased item
BRIGHT™ Christmas Bag and Card
"I ordered this product on december 19th 2024...."
Joanna E.
Never received my package that was ordered December 12 and guaranteed by Christmas and here we are in January.
Purchased item
BRIGHT™ American Football
"Wouldn’t know if I like it or dislike it have..."
Andrea J.
Never received
Purchased item
BRIGHT™ American Football
"Never received product or refund despite mult..."
Jessica J.
Not received order
Purchased item
BRIGHT™ Care Shipping Insurance
"I have not received my order"
Ellen C.
Terrible. Never received.
Purchased item
BRIGHT™ American Football
"This must be a scam, never received and no co..."
Sherri N.
Never received my purchase.
Purchased item
BRIGHT™ Basketball
"You are asking me to post a review when I nev..."
Tyler D.
Never my order
Purchased item
BRIGHT™ Basketball
"Never received my order"
Christopher C.
They make this part easy to get ya to buy but after that loonnngggg shipping been 2 and a half weeks still no update but don't worry its priority shipped.... Welcome to everyday America!! All I can say is CHINA! Thanks jb
Purchased item
BRIGHT™ Care Shipping Insurance
"It's a joke just nickel an dime ya on everyth..."
Christopher L W.
No communication and could not check status. Took weeks to get here. Ordered before Christmas, and did not show up until Jan 2nd.
Purchased item
BRIGHT™ American Football
"I was disappointed. The only way the ball lig..."
BRIGHT™ United States store reviewsVisit store