Abby A.
Shipping was extraordinarily long. Was a Christmas gift but didn’t arrive until January.
Purchased item
BRIGHT™ American Football
"Misleading advertising for an overpriced ball..."
BRIGHT™ United States store reviewsSee product reviews
Sherry M.
Never received order!
Purchased item
BRIGHT™ Christmas Bag and Card
"Never received my order. You be the judge....."
Kenneth R.
Extremely poor web interface and order tracking capabilities. Do not trust this site.
Purchased item
BRIGHT™ Care Shipping Insurance
"The experience was awful. My order was place..."
Alana L.
Awful customer service. I wanted to cancel my order before it arrived and no one would acknowledge my concerns.
Poor experience
Purchased item
BRIGHT™ Soccer ball
"BUYERS BEWARE!!!!
This product is not as adve..."
Melissa F.
NO COMMUNICATION!! IVE SENT 6 EMAILS AND THEY’VE NEVER REPLIED!!!
HORRIBLE CUSTOMER SERVES!!!
Purchased item
BRIGHT™ Christmas Bag and Card
"NEVER RECEIVED IT!! Company is ignoring me an..."
Debbie G.
Terrible
Purchased item
BRIGHT™ Christmas Bag and Card
"Terrible company to order from, I placed a ma..."
Stacy L.
Not worth the money!
Purchased item
BRIGHT™ American Football
"Came weeks after the expected delivery date…..."
Autumn P.
Ordered Dec17 got a email saying it shipped and would be delivered 12/26 just to find out that my order hasn’t even been sent out yet. Yet you keep sending emails asking for reviews on products.
Purchased item
BRIGHT™ Christmas Bag and Card
"Maybe you should not send out reviews for thi..."
Holly H.
Customer service is awful. They respond with ai generated general responses that don’t answer any of your actual questions.
Purchased item
BRIGHT™ American Football
"I’ve been asked to write a review 3 times, ye..."
Kerry T.
You get a computer response !
Purchased item
BRIGHT™ Care Shipping Insurance
"Still have not received order! It’s been sinc..."
Natalie M.
Never received my order
Purchased item
BRIGHT™ Christmas Bag and Card
"Never recieved"
Vitginia D.
I never received the ball. If I could give zero stars I would.
Purchased item
BRIGHT™ American Football
"I have never received my ball. If I could gi..."
Stephanie O.
Didn’t arrive for christmas
Purchased item
BRIGHT™ American Football
"It doesn’t light up at all. Just inflated it..."
Fiona B.
Never received my product
Purchased item
BRIGHT™ American Football
"I never received my order. This business is a..."
Stacey R.
still have not received my order
Purchased item
BRIGHT™ Care Shipping Insurance
"Still have not received my order"
Paula S.
NEVER RECEIVED ORDER AND NO REPLY TO MY EMAIL. SO I’M OUT MY MONEY
Purchased item
BRIGHT™ Care Shipping Insurance
"I NEVER RECEIVED THIS ORDER AND I CAN’T GET A..."
Bobbie C.
It took longer to arrive but glad I received them. Love em
Purchased item
BRIGHT™ American Football
"It arrived after Christmas but the grandkids..."
Bryon M.
Scam company! Do not order!
I placed an order the week before Christmas and paid for expedited 2-3 day shipping. It's been 3 weeks now, and I've received nothing. I've also requested help from the company, and have not received any help. I've requested a refund 3 times now, with no response.
This is just another overseas fraudulent company.
Purchased item
BRIGHT™ Care Shipping Insurance
"Do not order! I placed an order the week befo..."
Judith D.
You charged me for a product that I still don’t have. And it’s been almost a month. Very disappointed. This was a CHRISTMAS gift for grandson.
Purchased item
BRIGHT™ Christmas Bag and Card
"I still don’t have product. So I’m not at all..."
Dawn M.
Total and complete BS, you were poor in delivery and the product is extremely poor quality, unusable
Purchased item
BRIGHT™ Soccer ball
"Very poor quality
Unusable
Doesn’t blow up..."
Steve R.
The worst purchase in a long time. This ball has zero grip and I don't think a nasa laser can make this ball reflective.
Purchased item
BRIGHT™ American Football
"The worst purchase in a long time. This ball..."
Katie B.
Damaged ball
Purchased item
BRIGHT™ American Football
"I contacted them because our ball arrived dam..."
Steven V.
Need to be clear on how long the shipment will take. If I knew it would be over 6 weeks, I would not have ordered.
Purchased item
BRIGHT™ American Football
"Going on 6 weeks and have not received the pr..."
Phyllicia T.
THEY DONT ACTUALLY SHIP THE PRODUCTS YOU PAY FOR. THEY DONT RESPOND TO EMAILS AND DONT REFUND YOU FOR THE PRODUCTS YOU NEVER RECIEVED
Purchased item
BRIGHT™ Basketball
"NEVER RECIEVED THE PRODUCTS! THEY JUST TAKE Y..."
Brenda P.
It took a little longer than expected for delivery but I’m happy with the product
Purchased item
BRIGHT™ Christmas Bag and Card
"Thank you, it is exactly as described and my..."
Mary B.
No tracking info and no package
Purchased item
BRIGHT™ Christmas Bag and Card
"I wish I could share a review, as this packag..."
Christen B.
Didn’t arrive as said and when it did, wow what a disappointment.
Purchased item
BRIGHT™ American Football
"Horrible experience and absolute SCAM of a co..."
Jessica W.
Ordered well before Christmas and didn’t receive until January 5.
Purchased item
BRIGHT™ American Football
"The ball doesn’t glow at all unless you’re ta..."
Melissa S.
Confusing misleading and frustrating.
Purchased item
BRIGHT™ American Football
"It's cool looking but so slippery actually pl..."
Natalie O.
I never received my order. Two Christmas presents that never arrived… and no update from the seller!
Purchased item
BRIGHT™ Care Shipping Insurance
"I never received my order. Terrible company!"
Nicole W.
Shipping time not communicated clearly. Comes from China, be prepared for 3 week lead time.
Purchased item
BRIGHT™ American Football
"Stitching already falling apart.
Doesn’t loo..."
Susan R.
Did not receive the football 🏈
Purchased item
BRIGHT™ Christmas Bag and Card
"Did not receive the football 🏈!!!!!!"
Brad H.
I ordered products a week before Christmas. My order has yet to arrive. I am very disappointed with your company.
Purchased item
BRIGHT™ Care Shipping Insurance
"I placed my order a week before Christmas. I..."
Henry L.
NA
Purchased item
BRIGHT™ American Football
"I never received the ball, I have disputed th..."
Yolanda S.
Not merchandise received, it’s awful!!’
Purchased item
BRIGHT™ American Football
"Have not even received merchandise!!!"
Elizabeth M.
Still haven’t even received a month after I bought this
Purchased item
BRIGHT™ Christmas Bag and Card
"Don’t buy"
Maried C.
Poor description
Purchased item
BRIGHT™ American Football
"Overall disappointing- it only glows if it ha..."
Shannon M.
Terrible! Ordered three basketballs at the beginning of December and I have never received them. Requested to cancel my order and receive a refund five times only to be told they have shipping delays. DO NOT BUY FROM THIS COMPANY!!
Purchased item
BRIGHT™ Basketball
"Terrible! Ordered three basketballs at the be..."
Erin C.
Took 6 weeks to arrive and was not as advertised. Marketing is totally misleading!
Purchased item
BRIGHT™ American Football
"Unclear on the site that does t light up with..."
Tracy S.
It came over a week AFTER Christmas
Purchased item
BRIGHT™ Volleyball
"It would be great if during the advertising o..."
BRIGHT™ United States store reviewsVisit store