Til Valhalla Project store reviewsSee product reviews

Customer Service is slow or not responsive to emails or via their website.

It was wonderful

Disappointed that the shirt didn’t arrive by 9/11, but. Life goes on and those who lost their lives will be honored!!

Your company could not deliver on time or as promised

Poor communication from customer service. Generic auto filled replies don't work

Excellent

always great to deal with

So easy to order and orders arrived promptly. The products are awesome..

No communication whatsoever, unanswered emails, wrong products, products shipped WAY after promised date. 9-11 memorial shirts that came after 9-11

Very easy to navigate site. Prices are reasonable and goes to a great cause!

I slight delay in the shipment but the issue was well communicated.

Fast shipping

A 3 star only due to the timeline it took to receive the shirts. It stated like 8-10 days or something like that and it took a bit over a month.

Iwas excited to see/hear that this years 9/11 shirt was overwhelming for you guys! I didn't care that our shirts would be late. THANK YOU!

Responded quickly to my concerns.

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Shipping issues super slow

Poor communication and over a month to receive one shirt

Shirt arrived after 9/11. Said it was cancelled then it arrives. Then I can’t return when it’s late and small. Company sucks.

I was kept up to date with the order to the delivery progress. The shirts arrived on the designated date. Thank you.

I had to contact the company 2 times to understand my order status. I understand they were overwhelmed, but I didn’t receive my items until after September 11. I ordered them on August 9. There was no communication to my individual emails until I had to escalate. My opinion is they should’ve stopped the order process if they were overwhelmed, but they didn’t. I was still getting emails to order the items after my shipment was delayed.

Took forever to get anniversary shirts and received them after the 9/11 date, sure would have loved to wear it on 9/11.

Is pitiful and that's it.

Ordered early and shirts arrived after 9-11

Love what you guys do!!

Awesome thanks

Grateful for second run & great price. Process ordering both times was EZ & shipping time was excellent. God bless y'all.

Shipped and received as expected.

Truly disappointed.

Poor customer service. Over 1 mo th to receive 4 tshirts.

Be prepared to wait 4-6 weeks for your orders.

I ordered these shirts a month ago to wear on 9/11. A MONTH! I sent emails asking when it would ship when I saw that it was delayed. And eventually put in several requests to cancel when I never heard back from anyone. They finally shipped it on 9/11 and I didn't receive it until the 15th. I think this company is petty and spiteful. Horrible customer service... and under the false premise of helping Vets! Y'all should be ashamed of yourselves!!! Predatory at best. Lost my business for life.

Web site and follow up through out the whole process was great. Speed of delivery was excellent.

I did not receive my shirts before 9/11.

Second time ordering a 9/11 shirt and always quality.

Easy to shop. Just didnt receive order in time.

I've reached out through email and Facebook messenger. I've tried calling the 1-800 number only to hear its been disconnected. I've called through facebook messenger and no answer either.

Completely unsatisfied with the customer service. I placed my order on August 1st for 5 total shirts. 1 was the 9/11 25th anniversary shirt ao that held my whole order up. 1st received the 9/11 25th anniversary shirt after 9/11. 2nd one of my shirts I ordered on August 1st must of no longer been in stock as well when it was time to ship the order because I was just refunded my money and it removed from my order with no explanation. Love the message but cant get over the poor customer service!

great

They promised an item and took my money. They cheated me. Based on the reviews left by other veterans a whole bunch of us were scammed.