Ikomang K.Verified
Easy to click and you spend your money
Purchased item
V3 2.0 Folding Fat Tires Adult All Terrain Electric Bike
"Good bike nice to ride"
VITILAN EBIKE store reviewsSee product reviews
Fletcher J.Verified
Very easy purchase and extremely fast shipping
Purchased item
V3 2.0 Folding Fat Tires Adult All Terrain Electric Bike
"This is the second Vitilan bike I have owned...."
Gregory M.Verified
Hassle free
Purchased item
I7 Pro Folding Full Suspension Electric Bike
"Impressive quality. Pulls hard . I have 3 v3..."
Wesley W.Verified
Just got my H5, so not much to say for its performance at this time. Had a bit of an issue unpacking as the front wheel got stuck on the crank and would not come off very easily. Had to release the air from the tire to allow enough wiggle room to free the crank from the spikes. Other than that, was pretty straight forward. Really liked the look and feel of the bike once assembled.
Purchased item
Shipping Protection
"I guess the assurance of having shipping prot..."
Jordan D.Verified
After placing my email they had me confirm via email the model of my bike to ensure I wasn't mistakenly purchasing the wrong item. I appreciated that.
Purchased item
BMX Stem for I7PRO Folding Ebikes
"No regrets. It did not ship with instructions..."
Gary R.Verified
I’m gonna give you a four only reason is too many choices LOL. 5 STARS ALL DAY LONG THANKS GARY
Purchased item
T7PRO Full Suspension Mountain E-bike
"Everything I was looking for so far so good y..."
Ronald B.Verified
Arrived on time.
Purchased item
I7 Pro Folding Full Suspension Electric Bike
"Exactly as described."
Ricardo C.Verified
Very satisfied. They made sure the fitment was correct.
Purchased item
V3 Series Power Swappable Ebike Battery
"It's working fine right now.
Expensive part."
William H.Verified
Na
Purchased item
Shipping Protection
"Terrible"
Khalid E.Verified
Terrible.....I send pics U confirm and still sent the wrong product....I AM HIGHLY DISSAPOINTED
Purchased item
Battery charger
"U sent the wrong charger when I clearly sent..."
Carl V.Verified
They were helpful and patient. They promptly answered my questions about the bike. Buying the bike was easy and I received it soon after I purchased it online.
Purchased item
Mountain Cycling Helmet
"The eye protection/windscreen is a nice touch..."
Stewart P.Verified
Very good product but the communication back and forth takes too long. I would recommend everyone who owns one of these bikes to join the Facebook page for Vitilan bikes. I was able to solve a few issues very quickly because of all the members that chimed in.
Purchased item
U7 Step-thru Foldable Fat Tire Electric Bike
"Took awhile to get our helmets but they final..."
Nathan B.Verified
The best!!!@
Purchased item
VITILAN Ebike 48V 750W Brushless Motor Controller Series
"Great service"
Jon M.Verified
It seemed like they didn't order the rack until I inquired about it after 10 days of waiting. Then they decided to order it. After they ordered it. It was but only 5 days until I received it.
Purchased item
Rear Rack + Rear Tail Light (for T7)
"The rack is built sturdy and fits well. It wo..."
Mike T.Verified
Pleasant
Purchased item
VITILAN Special products url - make up the price difference, shipping fee, designated product fee
"Great product. V 3 Eletricity. Bike. Great..."
Pam S.Verified
Easy process.
Purchased item
I7 Pro Folding Full Suspension Electric Bike
"We ordered a pair of bikes, and they arrived..."
Max A.Verified
Initially I was given a hard time over the correct part.. and it delayed the shipment for about 3 weeks. It would have been nicer to have sum more helpful assistance as I had to beg for the part
Purchased item
Thumb throttle
"The throttle worked great.. I now have an awe..."
Damon B.Verified
Excellent service highly recommended.
Purchased item
VITILAN Ebike 48V 750W Brushless Motor Core for V3(13AH）and U7 Ebike 2.0 (20AH)
"Perfect fit thanks for getting me back on the..."
Zion S.Verified
Great customer service.The the bike performs at a very high level.
Purchased item
T7 Full Suspension Mountain E-bike
"My only issue is the size of the front fork p..."
Ismael R.Verified
Shopping was fast and easy
Purchased item
V3 2.0 Folding Fat Tires Adult All Terrain Electric Bike
"The e-bike arrived well packaged. It took me..."
Clement S.Verified
Love it
Purchased item
T7 Extension seatpost
"Love it"
Brent G.Verified
everything went good from order to delivery.
Purchased item
I7 Pro Folding Full Suspension Electric Bike
"It is a very solid bike i def. would order it..."
Thomas F.Verified
?
Purchased item
I7 Pro Folding Full Suspension Electric Bike
"It’s better than I expected. Love it"
Tyron M.Verified
Vitilan is very responsive and the experience has been great. The only feedback is, when they send you the rear rack and tail light, it would be nice if they send you the instructions on install.
Purchased item
T7 Full Suspension Mountain E-bike
"This bike is pretty awesome!! The quality of..."
George H.Verified
It was as easy as select one and be done
Purchased item
I7 Pro Folding Full Suspension Electric Bike
"I have not had a chance to take mine out, but..."
Jeffrey T.Verified
Easy to order, shipping time was as expected, box was in terrible condition with a massive taped up hole but the bike itself was packaged in such a way that protected it from any damage
Purchased item
I7 Pro Folding Full Suspension Electric Bike
"High quality components, plenty of speed and..."
Lafrantz O.Verified
Fast delivery fits perfectly looks great
Purchased item
BMX Stem for I7PRO Folding Ebikes
"Fits well looks good"
David H.Verified
Vitilan’s website makes shopping easy. I have been very pleased with the company overall.
Purchased item
V3 Series Power Swappable Ebike Battery
"The battery arrived in perfect condition. It..."
Bruce S.Verified
Took a number of chats to be able to use promo code.
Purchased item
I7 Pro Folding Full Suspension Electric Bike
"Very happy with bike, but was disappointed co..."
Jaime G.Verified
good
Purchased item
Applicable to V3 USB Charging Colorful Display
"good service"
Carlton V.Verified
No problem
Purchased item
i7pro/i7pro 2.0/i7 3.0 Electric Bike LG/SAM-SUNG Battery 48V 16AH/20AH Removable Li-Ion Battery
"Got extra battery for more miles NYC. A lot o..."
Patricia M.Verified
Good and quick service.
Purchased item
BMX Stem for I7PRO Folding Ebikes
"This handlebar provides better control of the..."
Joseph M.Verified
Product was hard to find on your website. I ended up finding it by a google search. After it finally made it to the U.S., it has just sat in Chicago all week waiting for it to be handed over to USPS for delivery. Tracking information is horrible and seldomly updated.
Purchased item
Upgrade Chain Sprocket+Chain
"Why do YOU keep sending me notices to review..."
John T.Verified
Great follow up
Purchased item
Mountain Cycling Helmet
"Love the magnetic eye shield!!"
Wilbert M.Verified
Nice and simple, great prices super nice pictures & videos, keep up the good work....
Purchased item
V3 2.0 Folding Fat Tires Adult All Terrain Electric Bike
"If you are in the market for a excellent e-bi..."
Mark W.Verified
I ordered our bikes and had them in 4 days.
Purchased item
V3 2.0 Folding Fat Tires Adult All Terrain Electric Bike
"We just bought our E-bikes and we love them...."
Mark S.Verified
Best ever
Purchased item
I7 Pro Folding Full Suspension Electric Bike
"Great bike fast delivery and great costumer s..."
Pedro B.Verified
Because i like the color, It's white, I had a big package already yesterday 👍
Purchased item
V3 2.0 Folding Fat Tires Adult All Terrain Electric Bike
"I do like vitilan V3 2.0 fat tire folding e-b..."
Michelle K.Verified
Customer service is always very helpful. I bought two bikes from them. The I7 PRO and T7 PRO. Both of the from ordering to delivery went smoothly. The bikes are an exceptional buy for the price range.
Purchased item
Bike & Skate Helmet
"Fits very well. I enjoy how easy it is to snu..."
Irby D.Verified
Ok
Purchased item
2 Pairs Bicycle Copper Base Metal Disc Brake Pads For V3/T7/T7 PRO Electric Bike
"Thank you so much for your service.. All part..."
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