Nathan B.Verified
The best!!!@
Purchased item
VITILAN Ebike 48V 750W Brushless Motor Controller Series
"Great service"
VITILAN EBIKE store reviewsSee product reviews
Jon M.Verified
It seemed like they didn't order the rack until I inquired about it after 10 days of waiting. Then they decided to order it. After they ordered it. It was but only 5 days until I received it.
Purchased item
Rear Rack + Rear Tail Light (for T7)
"The rack is built sturdy and fits well. It wo..."
Mike T.Verified
Pleasant
Purchased item
VITILAN Special products url - make up the price difference, shipping fee, designated product fee
"Great product. V 3 Eletricity. Bike. Great..."
Pam S.Verified
Easy process.
Purchased item
I7 Pro Folding Full Suspension Electric Bike
"We ordered a pair of bikes, and they arrived..."
Max A.Verified
Initially I was given a hard time over the correct part.. and it delayed the shipment for about 3 weeks. It would have been nicer to have sum more helpful assistance as I had to beg for the part
Purchased item
Thumb throttle
"The throttle worked great.. I now have an awe..."
Damon B.Verified
Excellent service highly recommended.
Purchased item
VITILAN Ebike 48V 750W Brushless Motor Core for V3(13AH）and U7 Ebike 2.0 (20AH)
"Perfect fit thanks for getting me back on the..."
Zion S.Verified
Great customer service.The the bike performs at a very high level.
Purchased item
T7 Full Suspension Mountain E-bike
"My only issue is the size of the front fork p..."
Ismael R.Verified
Shopping was fast and easy
Purchased item
V3 2.0 Folding Fat Tires Adult All Terrain Electric Bike
"The e-bike arrived well packaged. It took me..."
Clement S.Verified
Love it
Purchased item
T7 Extension seatpost
"Love it"
Brent G.Verified
everything went good from order to delivery.
Purchased item
I7 Pro Folding Full Suspension Electric Bike
"It is a very solid bike i def. would order it..."
Thomas F.Verified
?
Purchased item
I7 Pro Folding Full Suspension Electric Bike
"It’s better than I expected. Love it"
Tyron M.Verified
Vitilan is very responsive and the experience has been great. The only feedback is, when they send you the rear rack and tail light, it would be nice if they send you the instructions on install.
Purchased item
T7 Full Suspension Mountain E-bike
"This bike is pretty awesome!! The quality of..."
George H.Verified
It was as easy as select one and be done
Purchased item
I7 Pro Folding Full Suspension Electric Bike
"I have not had a chance to take mine out, but..."
Jeffrey T.Verified
Easy to order, shipping time was as expected, box was in terrible condition with a massive taped up hole but the bike itself was packaged in such a way that protected it from any damage
Purchased item
I7 Pro Folding Full Suspension Electric Bike
"High quality components, plenty of speed and..."
Lafrantz O.Verified
Fast delivery fits perfectly looks great
Purchased item
BMX Stem for I7PRO Folding Ebikes
"Fits well looks good"
David H.Verified
Vitilan’s website makes shopping easy. I have been very pleased with the company overall.
Purchased item
V3 Series Power Swappable Ebike Battery
"The battery arrived in perfect condition. It..."
Bruce S.Verified
Took a number of chats to be able to use promo code.
Purchased item
I7 Pro Folding Full Suspension Electric Bike
"Very happy with bike, but was disappointed co..."
Jaime G.Verified
good
Purchased item
Applicable to V3 USB Charging Colorful Display
"good service"
Carlton V.Verified
No problem
Purchased item
i7pro/i7pro 2.0/i7 3.0 Electric Bike LG/SAM-SUNG Battery 48V 16AH/20AH Removable Li-Ion Battery
"Got extra battery for more miles NYC. A lot o..."
Patricia M.Verified
Good and quick service.
Purchased item
BMX Stem for I7PRO Folding Ebikes
"This handlebar provides better control of the..."
Joseph M.Verified
Product was hard to find on your website. I ended up finding it by a google search. After it finally made it to the U.S., it has just sat in Chicago all week waiting for it to be handed over to USPS for delivery. Tracking information is horrible and seldomly updated.
Purchased item
Upgrade Chain Sprocket+Chain
"Why do YOU keep sending me notices to review..."
John T.Verified
Great follow up
Purchased item
Mountain Cycling Helmet
"Love the magnetic eye shield!!"
Wilbert M.Verified
Nice and simple, great prices super nice pictures & videos, keep up the good work....
Purchased item
V3 2.0 Folding Fat Tires Adult All Terrain Electric Bike
"If you are in the market for a excellent e-bi..."
Mark W.Verified
I ordered our bikes and had them in 4 days.
Purchased item
V3 2.0 Folding Fat Tires Adult All Terrain Electric Bike
"We just bought our E-bikes and we love them...."
Mark S.Verified
Best ever
Purchased item
I7 Pro Folding Full Suspension Electric Bike
"Great bike fast delivery and great costumer s..."
Pedro B.Verified
Because i like the color, It's white, I had a big package already yesterday 👍
Purchased item
V3 2.0 Folding Fat Tires Adult All Terrain Electric Bike
"I do like vitilan V3 2.0 fat tire folding e-b..."
Michelle K.Verified
Customer service is always very helpful. I bought two bikes from them. The I7 PRO and T7 PRO. Both of the from ordering to delivery went smoothly. The bikes are an exceptional buy for the price range.
Purchased item
Bike & Skate Helmet
"Fits very well. I enjoy how easy it is to snu..."
Irby D.Verified
Ok
Purchased item
2 Pairs Bicycle Copper Base Metal Disc Brake Pads For V3/T7/T7 PRO Electric Bike
"Thank you so much for your service.. All part..."
Rodney J.Verified
As advertised
Purchased item
926 Intelligent colour LCD display for e-bikes
"I wanted to upgrade the stick display for my..."
Noor S.Verified
sent wrong battery to wrong address. Instead of making it right and correcting your mistake, you want me to prove that i sent you the correct address
Purchased item
U7 Electric Bike SAM-SUNG Battery 48V 16/20Ah Removable Li-Ion Battery
"Would never recommend your product.
Ordered a..."
Joseph J.Verified
Easy and problem free!
Purchased item
I7 Pro Folding Full Suspension Electric Bike
"My bike came in good shape just some minor it..."
Patrick R.Verified
Being forced to accept a damaged bike that is falling out of the box upon arrival is unacceptable! The bike should have been ensured for these types of situations so the customer can be taken care of if the currier damaged the bike in transit! I’m not happy about being told I have no option but to accept this damaged bike! Poor customer service after the sale!
Purchased item
I7 Pro Folding Full Suspension Electric Bike
"Bike arrived falling out of the box and damag..."
John F.Verified
You order it and the bike arrives, or they notify you if there’s a problem.
Purchased item
U7 Step-thru Foldable Fat Tire Electric Bike
"This ebike delivers the most for the money of..."
John K.Verified
Took forever to get here and it doesn't even work.
Purchased item
I7 Pro Folding Full Suspension Electric Bike
"Ordered two of these on Dec. 9th 2024. The we..."
Adam M.Verified
Need to talk to customer service
Purchased item
V3 2.0 Folding Fat Tires Adult All Terrain Electric Bike
"This bike does not work
Please contact me"
Tony R.Verified
You Sent the wrong controller after I was very very specific on what I needed . How does this happen ?
Purchased item
VITILAN Ebike 48V 750W Brushless Motor Controller Series
"Of course you sent me the wrong controller!!!..."
David T.Verified
So far so good.
Purchased item
U3 Full Suspension Foldable Fat Tire Electric Bike
"Assembly was fairly easy however the instruct..."
Timothy E.Verified
Think it would be better if I had more notice of when bike will arive. I work 50 miles away from my house. When the bike came I just happened to be off that day. The bike was left at my front door where it could be stolen.
Purchased item
U7 Step-thru Foldable Fat Tire Electric Bike
"Every thing is fine except the rear rack is b..."
Phillip N.Verified
Unhappy
Purchased item
2 Pack 20 Inch Electric Bike Inner Tubes
"My tube's came so late I had to buy another o..."
Dustin W.Verified
Easy purchase, and customer service has been solid!
Purchased item
I7 Pro Folding Full Suspension Electric Bike
"New to ebikes so watched a lot of reviews to..."
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