Dustin T.Verified
👍
Purchased item
VITILAN Special products url - make up the price difference, shipping fee, designated product fee
"👍"
VITILAN EBIKE store reviewsSee product reviews
Curtis A.Verified
Took a long ride and so far the bike is great. Everything is as advertised. Easy to put together and get started!
Purchased item
High Resilience Soft Foam Sponge Bicycle Cushion,Waterproof Bicycle Seat
"Great seat for E bike!"
Stefanie T.Verified
Get better customer service communication
Purchased item
Shipping Protection
"Wrong part sent after 30 days of waiting"
Bryan M.Verified
Shopping made easy!🙂
Purchased item
Shipping Protection
"I installed the rear basket on My Vitilan L5..."
Joel R.Verified
Vitilan has met my expectations with the H5 for a good options, budget friendly, dual motor, fat tire ebike. I have set it up how I like it with accessories, tires, and dollar for dollar, this seems to be one of the best dual motor fat tire ebikes out there. Thanks Vitilan crew for making these ebikes a reality!
Purchased item
Bike Password Lock
"This lock came with my H5, and it is a nice a..."
Douglas G.Verified
Arrived quickly and fit perfectly on my l7 pro
Purchased item
Sintered Ceramic Disc Brake Pads for U7 & I7 Pro E-Bike
"Arrived quickly and fit perfectly on my I7 pr..."
Carlos S.Verified
No issues. Arrived in a week just like promised.
Purchased item
Vitilan L5 Urban Commuter Electric Bike
"Great bike. Solid build. Just enough power an..."
Randall B.Verified
My order was missing the Waterproof Bike Bag.
Purchased item
Mirrors
"My order was missing the Waterproof Bike Bag"
Jody A.Verified
Still can’t ride it because of the missing screws
Purchased item
V3 2.0 Folding Fat Tires Adult All Terrain Electric Bike
"I got the bike initially because a friend bou..."
Rowdy H.Verified
Please help me fix my issue! You can contact me [email protected]
Purchased item
i7pro/i7pro 2.0/i7 3.0 Electric Bike LG/SAM-SUNG Battery 48V 16AH/20AH Removable Li-Ion Battery
"I have been having problems with my i7 for aw..."
Zachary M.Verified
Prompt responses and great accuracy, just had quite the time difference in communication schedules
Purchased item
Shipping Protection
"Overall they are as expected and compliment t..."
Rod M.Verified
Thank you
Purchased item
VITILAN Special products url - make up the price difference, shipping fee, designated product fee
"Awesome bike my H5. New controller installed..."
Michael B.Verified
The customer service is very responsive being that they are on the other side of the world 🫢
Their English is excellent! 👨🏻🏫
There is no issues communicating at all.
Simply send an email and they will respond that night which is their day. 😎
Purchased item
Shipping Protection
"This arrived so fast!
Less than a week from..."
Robert R.Verified
Shipping could have been a little faster
Purchased item
T7PRO Full Suspension Mountain E-bike
"The is a good dual suspension emtb"
Chris S.Verified
Great customer service to go along with a great product!
Purchased item
Mirrors
"Easy to attach and very valuable to see what'..."
David C.Verified
I am sure I will be ordereing more in time.
Purchased item
360° Rotation Adjustable Universal Bike Accessories Bike Phone Holder
"I have over two dozen of these for almost all..."
James D.Verified
My experience with my Vilitan V3 e-bike I must share with you has been a great experience. I had my e-bike for a few years now in which I had ordered from Amazon. I have road my bike on the streets of NEW YORK CITY and as anyone knowing those streets can sometimes be worst then riding on trails in which I have done also. I would like to also mention during a snow storm in NYC my vehicle was snowed in and I had to go to work I used my V3 e-bike that day without any problems going and returning.
Purchased item
Shipping Protection
"I would like to express to anyone considering..."
Bledar L.Verified
Great service!
Purchased item
Sintered Ceramic Disc Brake Pads for U7 & I7 Pro E-Bike
"Perfect fit, and the online ordering was inc..."
Scott H.Verified
The gears have been a little difficult to get adjusted properly.
Purchased item
Bike Password Lock
"It is a satisfactory lock"
Ricky V.Verified
Ok
Purchased item
Shipping Protection
"Took too long for product to get to us."
Michael B.Verified
Not now
Purchased item
Shipping Protection
"Haven’t had a chance to try the mirrors, but..."
Michael M.Verified
Easy online ordering, bike got here quickly and with tracking was easy to watch the bike make it way across the country , ebikes making America great again!
Purchased item
Vitilan H5 Dual Motor Fat Tire Electric Bike
"Well a lot better looking in person this bike..."
Efrain L.Verified
I purchased the shipping protection insurance, but seller won't honor the replacement or warranty for damages caused during transportation.
Purchased item
Vitilan H5 Dual Motor Fat Tire Electric Bike
"The H5 E bike works good, but mine came with..."
Joseph T.Verified
Good communication, fairly quick shipping from Asia
Purchased item
VITILAN Special products url - make up the price difference, shipping fee, designated product fee
"Good communication, fairly quick shipping fro..."
Jonathan R.Verified
10/10
Top tier especially in new coming models
Purchased item
V3 2.0 Folding Fat Tires Adult All Terrain Electric Bike
"Ive been with this ebike brand since beginnin..."
Douglas G.Verified
Great bike
Purchased item
Shipping Protection
"Great bike"
Chris H.Verified
NA
Purchased item
2 Pairs Bicycle Copper Base Metal Disc Brake Pads For V3/T7/T7 PRO Electric Bike
"Quick service. Perfect product."
Charles F.Verified
A couple tiny scratches but what do you expect from FedEx?
Purchased item
Vitilan H5 Dual Motor Fat Tire Electric Bike
"The only thing I don’t like is the seat. Who..."
Patrick L.Verified
Fast shipping and customer support has been great!
Purchased item
T7PRO Full Suspension Mountain E-bike
"Absolutely love this bike, it has just the ri..."
Michael R.Verified
Love the bike-T7Pro and the new rack. I have been riding (pedal) for over 30 years and have over 100,000 miles in. This is my third e-bike and it really gets my juices going.
Purchased item
Shipping Protection
"Love the bike-T7Pro, and the new rack. I have..."
Bernadette S.Verified
Great
Purchased item
VITILAN Special products url - make up the price difference, shipping fee, designated product fee
"I email the company of what I was looking for..."
David D.Verified
Very easy and fast shipping
Purchased item
Vitilan H5 Dual Motor Fat Tire Electric Bike
"Good product. There were some minor manufactu..."
James C.Verified
👍
Purchased item
Shipping Protection
"Showing how to support the weight of the bike..."
Sean C.Verified
Thumbs up
Purchased item
Shipping Protection
"Very good"
Gerald D.Verified
Ordered thru email conversation. Very timely and helpful in responding to my needs.
Purchased item
Shipping Protection
"Part was easy to install, only took about 2 m..."
Jeff R.Verified
Came quickly and no missing parts. Just waiting on rear rack and phone mount.
Purchased item
T7PRO Full Suspension Mountain E-bike
"I am 61 and a retired commercial construction..."
Robert M.Verified
good
Purchased item
2 Pairs Bicycle Copper Base Metal Disc Brake Pads For V3/T7/T7 PRO Electric Bike
"very good"
Angel V.Verified
Awesome
Purchased item
I7Pro Folding Full Suspension Electric Bike
"Awesome"
Seth B.Verified
Shipped quickly, and provided updates when necessary
Purchased item
T7PRO Full Suspension Mountain E-bike
"Great bike and super fun to ride. The default..."
Somers Point C.Verified
Motor that we waited for over a month to receive arrived damaged.
Purchased item
VITILAN Ebike 48V 750W Brushless Motor Core for V3(13AH）and U7 Ebike 2.0 (20AH)
"The motor that we waited over a month to rece..."
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