Lori F.Verified
it was easy to complete my purchase and my package arrived quickly.
Purchased item
THE FLORENCE CLASSIC
"Great quality beautiful boot."
Lucent Los Angeles store reviewsSee product reviews
Henry U.Verified
they never contacted me back
Purchased item
THE VINTAGE DENIM
"I HAVENT RECIEVIEND MY MONEY BACK FROM THIS JACKET"
Thomas C.Verified
Easy online purchase
Purchased item
THE VOYAGER
"Fantastic boots!!"
Matthew S.Verified
Good response. Quality is good, keep it up.
Purchased item
THE VISTA CARPENTER DENIM (BLACK)
"The dye used has a very strong scent... took 4 washes to knock down.
Great..."
Haribabu G.Verified
Nice
Purchased item
THE PIONEER
"Enjoying"
Ariel H.Verified
Was fast
Purchased item
THE AVIATOR
"Good fit, look beautiful"
Colin M.Verified
Easy. Smooth.
Purchased item
THE LUCIEN
"Great Shoes. Thanks"
Ashley N.Verified
Return policy
Purchased item
THE AMERICANA
"Return policy is ridiculous"
Alicia F.Verified
Efficient and helpful customer service.
Purchased item
THE MIDNIGHT ANGEL
"I love the sleek, elegant look of these suede boots! They are nicely made a..."
Katie M.Verified
Easy, great communication about order status and shipping, and quick delivery.
Purchased item
THE MONALISA CLASSIC
"My husband loves the’"
Rita V.Verified
Horrible
Purchased item
THE MONALISA CLASSIC
"Shoes itself are nice but too small and customer service in Lucent not grea..."
Alicia G.Verified
They were able to help me and solve the issue that arose. Very pleased! Thanks!
Purchased item
THE LUCIEN
"He loved his gift, and we were very pleased with it. Will be back soon! Tha..."
Md P.Verified
It was Aiit
Purchased item
THE SAHARA
"Quality probably good, but soles are very hard."
Eliazer T.Verified
I LOV discovered LUCENT beautiful boots
Purchased item
THE RIDER
"to small I was waiting so anxious for this boot but it was not for me, to s..."
Nigel F.Verified
Very helpful. Good customer service from Lucent LA
Purchased item
THE SAHARA
"What a lovely and well made pair of Chelsea boots. The quality is excellent..."
Bonnie M.Verified
I shopped online and it was very easy to navigate the website !
Purchased item
THE AMERICANA
"Love love these boots; they are so sleek and with a bit of an edge to them...."
Michael S.Verified
ive already stated
Purchased item
THE LUCIEN
"The no return for payment isn't listed"
Devante L.Verified
fast
Purchased item
THE LUCENT #10
"stylish"
Ajibola S.Verified
It was alright, just tight to go into the legs.
Purchased item
THE WESTERN HARNESS
"Tight going into the leg, I felt like I needed a manual to wear the shoes...."
George A.Verified
Delivery was very quick smooth and easy
Purchased item
THE VOYAGER
"The packaging was great the fit and style is wonderful 🤗✅✅"
Jerry S.Verified
Great!!
Purchased item
THE AURA
"Beautiful boots!"
Kristi C.Verified
Boots arrived in perfect condition and on time- no issues there
Purchased item
THE ROME
"These are absolutely goregous and made of very high quality materials and c..."
Dean S.Verified
Great price and selection, as well as quick shipping.
Purchased item
THE NOIR
"High quality and great looks, and very good price. Quick shipping also. If..."
Jerrell F.Verified
Simple, products are very detailed in description before ordering and comes exactly as described and shown in the pictures.
Purchased item
THE MONALISA CLASSIC
"Fantastic and will be ordering more types…10 out of 10"
Chantelle N.Verified
Only offers exchange for boots. No refunds.
Purchased item
THE VENICE
"Not great quality and poor fit."
Rossiny J.Verified
No
Purchased item
THE MONALISA CLASSIC
"Very nice !"
Carl L.Verified
Love them ❤️😊!!!
Purchased item
THE VOYAGER
"I love my boots❤️😊!!!!"
Doug G.Verified
Great company. Multiple purchases.
Purchased item
THE PHOENIX
"Great boots. Love the color and they are very comfortable!"
Yaneysa G.Verified
I love it!
Purchased item
THE DUNE
"Best boots purchase ever!"
Alexandra Q.Verified
They exchanged the size 6 for a 5 and the fit was much better. Their customer service was very responsive.
Purchased item
THE PARIS
"These are really well-made boots and very comfortable. The size 5 fit well..."
Rashid L.Verified
Easy and fast shipping
Purchased item
THE MALIBU
"Excellent, stylish, and well made... arrived quickly. Boots are 🔥🔥🔥🔥"
Joe B.Verified
Just want my new order after returning the others
Purchased item
THE VOYAGER
"Size was too small, reordered bigger size, still waiting on it to arrive"
Kahlil C.Verified
Nice company will purchase again!
Kahlil
Purchased item
THE FRONTIER
"My shoes are beauty and I love them but I should have went a size up. They..."
Jose C.Verified
Keep up the good work
Purchased item
THE LEGACY
"Love it, definitely this boots will be part of my favorite collection"
Jose P.Verified
Perfect
Purchased item
THE BELLAGIO SILK (BLACK)
"Perfect"
Bella B.Verified
They don’t provide any refund. It says easy returns, but it’s not a return. It’s an exchange or a store credit.. don’t get caught
Purchased item
THE FLORENCE LEGACY
"Doesn’t fit well, does not look like on the website, the leather is very ro..."
Roberto M.Verified
Love it
Purchased item
THE VOYAGER
"Great quality and comfortable"
Christine A.Verified
Shipping took almost a month. And I'm still awaiting a response regarding my possible exchange or return.
Purchased item
THE MONALISA CLASSIC
"I purchased these as a Christmas gift for my husband. They are beautiful!!!..."
Gustav D.Verified
.
Purchased item
THE SAGE PLAID
"Great fit and really really good quality material."
Gregg W.Verified
Great Service And Products!
Purchased item
THE PIONEER
"Always a please ordering from Lucent. Great follow up and customer service."
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