TheLaurenAshtynCollection store reviewsSee product reviews

It was fine.

Great….and enjoyed the personal connection and service with the person I texted with who helped me find the perfect toppers and colors.

Customer service was super helpful, as always. Love this company!

There are so many similar places online that sell these pieces. I think they should all insist you come to them to get exactly what you need including cut and color. It’s too hard to find d someone willing to do the color even though you’ve tried to send info with the piece I purchased long distance. Too big of an investment to mess up.

Excellent customer service!

Easy purchasing experience and fast shipping

My shopping experience was good. I did talk to a representative on the phone twice and she helped me order the Marigold topper. I already own the Darcy, which I got about six weeks ago. I love both.

The experience was fine. I wish the exchange/return options were better.

No issues

I needed the topper by Thursday & it was Monday I explained that I was leaving for a business trip & desperately needed a new topper fast. Customer service took my order, checked that the Adele topper was in stock and sent ot 2 day shipping. I received it Wednesday and brought it to my hairdresser on Thursday and I was all set for my trip. Excellent & friendly customer service!

Everything was so very easy!

Great experience. Great people. Love my topper

So easy. Quick shipping!

Love my new topper

The consult helped me choose the right one

Done

While I understand that refunds are not an option, I am completely disappointed in the entire process from start to finish. And now I am stuck with $1200 worth of hair because I had no idea when it would be arriving and it came when I was out of town. Very upset.

I love it.

The person I spoke to seemed to understand what I was looking for

Not at this time.

Highly recommended!!!Fantastic quality, the color is amazing.

Wonderful job!!

Everything is going well

Yes. I had returned a topper and had hope of being able to attend a pop up so I could be assured of the right color but was told I would not be able to use my credit at a pop up. I dont understand this.

If you are on the fence and unsure, do it! You will be so happy that you did.

I absolutely LOVE my full volume topper. However, I am disappointed that my consultant never mentioned anything about a gripper when I was there, even knowing I had alopecia. It has progressed more rapidly and I could really use the gripper but won't be utilizing it at the sake of being able to tell I have the topper in.

Great response to my questions and concerns. Thank You!

Received a quick delivery!!

I had someone work with me to select the right color but the roots are way too dark.

No

This company is the best

The Best experience and staff

Wonderful!! Very satisfied customer.

So far so good, waiting to hear back from my exchange.

No

Not particularly Wish cost was a little less

The pen was shipped promptly. But I'm very dissatisfied with my Lauren Ashtyn topper. Therefore the mixed review.

I did the purchase over text message. I would never recommend anyone to do that. I was initially told that I needed the the 5 to 6-in topper. Then I was told it was out of stock and even though I had paid for it it was on back order and nobody could tell me when it would come in. After additional correspondence I was told I'd actually bought the wrong one and needed the longer one. I felt like it was a bait and switched tactic. I got on a Facebook group and John helped me.

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Bad customer service