David A.Verified
Easy
Purchased item
Extended Heavy Duty Bungee Leash Safety Belt Buckle
"The plus is that my dog didn't eat it yet."
Ruff Rover store reviewsSee product reviews
Sidney F.Verified
They checked in when the order was running late and I appreciate that.
Purchased item
Portable Dog Stairs for RuffRover 2.0
"It's great"
Suzanne D.Verified
Maybe using a bid thicker flat produce for support in the pouches .
Purchased item
RuffRover 2.0™ - Hard Bottom Dog Car Seat Protector + (FREE Dog Bed)
"Love this produce. It gives my labradors more room in a stable area, withou..."
Mona O.Verified
Very slow shipping, products shipped separately and I had to inquire when the door sides would arrive. Again, the sides are worthless. How is one supposed to install them?
Purchased item
RuffRover 2.0™ - Hard Bottom Dog Car Seat Protector + (FREE Dog Bed)
"It has a lot of hooks and zippers without instructions. The door sides are..."
Karen D.Verified
👍
Purchased item
RuffRover 2.0™ - Hard Bottom Dog Car Seat Protector
"Unbelievable good quality. And fits perfectly 👌"
Sheri L.Verified
No thank you
Purchased item
Luxe Dog Bed - For The RuffRover 2.0™
"The material it’s made out of stimulates dogs to chew it"
Deborah T.Verified
Will be purchasing another for the other vehicle.
Purchased item
RuffRover 2.0™ - Hard Bottom Dog Car Seat Protector
"I like the strength need to get a cushion so the dog to lay on it it’s comf..."
Nicole R.Verified
Shipped on time!!
Purchased item
RuffRover 2.0™ - Hard Bottom Back Seat Extender + (FREE Dog Bed)
"My dogs love it! They are nice and cozy!!"
David T.Verified
Great service and experience
Purchased item
RuffRover 2.0™ - Hard Bottom Dog Car Seat Protector
"Matt did a wonderful job in watching both our puppies. I would recommend hi..."
Jessann S.Verified
This was one of the most frustrating online ordering experiences I’ve ever had. I did appreciate that customer service wrote me back, however.
Purchased item
Ruff Rover Pup Passenger Seat Cover
"It took over a month to arrive due to delivery issues (and a LOT of emails..."
Todd S.Verified
The pillow portion not included and only excuses why not sent
Purchased item
RuffRover 2.0™ - Hard Bottom Dog Car Seat Protector
"The pillow portion was not with my order and not sent"
John V.Verified
Please implement a more robust design, and improve your customer service.
Purchased item
RuffRover 2.0™ - Hard Bottom Dog Car Seat Protector
"The thin, two panel design is clearly inferior to the design used by APetsP..."
Ty R.Verified
.
Purchased item
RuffRover 2.0™ - Hard Bottom Dog Car Seat Protector + (FREE Dog Bed)
"."
Raymond N.Verified
the 30% refund after the product didnt fit was a bit disappointing but it was something
Purchased item
GlowGuard™ Reflective Waterproof Dog Coat for All Seasons
"a XXL was somehow too small to my medium sized dog even after i double chec..."
Melissa F.Verified
Easy to put in and out of the back seat.
Purchased item
RuffRover 2.0™ - Hard Bottom Back Seat Extender + (FREE Dog Bed)
"Love the hard bottom because the fur can't sift through to the back floor."
Curtis L.Verified
No
Purchased item
RuffRover 2.0™ - Hard Bottom Dog Car Seat Protector
"Your zippers are junk, teeth release won’t stay together. Had to use duck t..."
Kristine R.Verified
No
Purchased item
RuffRover 2.0™ - Hard Bottom Dog Car Seat Protector + (FREE Dog Bed)
"It's great, dogs love it!"
Scott B.Verified
Waited a very long time for the product it came and need to return it, which is a cumbersome process.
Purchased item
RuffRover - Single Back Seat Extender
"Does not fit on seat well two flimsy and not level"
Gordon K.Verified
No, just waiting for return authorization
Purchased item
RuffRover 2.0™ - Hard Bottom Dog Car Seat Protector
"After trial fit I was not that pleased, great idea. Most disappointed with..."
Vivian S.Verified
No
Purchased item
Luxe Dog Bed - For The RuffRover 2.0™
"Love it"
Teresa P.Verified
I’d like to return it.
Purchased item
Pup Safety Harness Bundle
"It is flimsy and not all what I’d hoped for."
Kenneth M.Verified
Order took too long for delivery
Purchased item
RuffRover - Single Back Seat Extender
"Sides collapse easily and doesn’t contain my dog."
Jacqueline B.Verified
Easy process. Easy to install.
Purchased item
RuffRover 2.0™ - Hard Bottom Dog Car Seat Protector + (FREE Dog Bed)
"Truly like this product. Keeps my dog safe and contained."
Leland Y.Verified
Get better with customer service. No accountability for poor delivery dates and delays.
Purchased item
RuffRover 2.0™ - Hard Bottom Dog Car Seat Protector
"Product is fine however the customer service was atrocious. The product arr..."
Kat R.Verified
Fast shipping, clear discount codes and timing, and overall great product
Purchased item
RuffRover 2.0™ - Hard Bottom Dog Car Seat Protector
"It’s really stable and my dog feels very confident in the backseat. Unfortu..."
Rebecca L.Verified
Excellent customer service. We had questions you had answers and clear explanations. Thank you so much for your help, it made our decision an easy one.
Purchased item
RuffRover 2.0™ - Hard Bottom Dog Car Seat Protector
"We bought the car seat protector 2.0 and the luxe dog bed. Both are a game..."
JoeVerified
Our big dog loves it also 😉
Purchased item
Shipping Protection
"Very happy with the purchase!"
Rexann R.Verified
Shipping time was lengthy
Purchased item
RuffRover - Single Back Seat Extender
"Was much smaller than anticipated"
Rachel L.Verified
Awful shipping experience
Purchased item
RuffRover - Single Back Seat Extender
"It took a month to get & one of the seats poles is not steady so it is very..."
Elaine D.Verified
Unless you improve the quality of your rugs, I won’t be using them again
Purchased item
Luxe Dog Bed - For The RuffRover 2.0™
"We only had the rug on the back seat of the car for minutes before my dog h..."
Dona M.Verified
Would like a followup on my refund.
Purchased item
RuffRover - Single Back Seat Extender
"Did not fit my vehicle as expected. Have returned for a refund that I am st..."
David T.Verified
Poor Return Policy for such a potentially good product!!! Will
look elsewhere for my pet products
Purchased item
RuffRover - Single Back Seat Extender
"Bought this as a Christmas Gift but it would not fit our Golden. Unfortuna..."
Lori R.Verified
Good communication
Purchased item
RuffRover 2.0™ - Hard Bottom Dog Car Seat Protector + (FREE Dog Bed)
"The plastic in the base broke the first time she used it. We’ve put a thin..."
Kris V.Verified
Product may not have been exactly what was shown but support was really good.
Purchased item
RuffRover - Single Back Seat Extender
"The measurements shown on the website as well the pictures grossly overesti..."
Caitlin E.Verified
Great experience!
Purchased item
RuffRover 2.0™ - Hard Bottom Dog Car Seat Protector
"Got it as a gift for my mom and her pups! They are both happy and she’s als..."
Maggie C.Verified
Not as hoped
Purchased item
RuffRover - Single Back Seat Extender
"The nice part was that even though there was a very long delay getting the..."
Myra B.Verified
It came in an amazingly small box.
Purchased item
RuffRover 2.0™ - Hard Bottom Dog Car Seat Protector
"It really is easy to install and remove when we need passenger space in the..."
Rebecca P.Verified
I would like a refund.
Purchased item
RuffRover - Single Back Seat Extender
"The sides curl and collapse because of how the bars are heavy. I’m going to..."
Nancy N.Verified
No
Purchased item
RuffRover - Single Back Seat Extender
"The sides are not sturdy as shown in pictures. It works ok but the fit in t..."
Ann M.Verified
Great product
Purchased item
RuffRover 2.0™ - Hard Bottom Dog Car Seat Protector + (FREE Dog Bed)
"Works great!! Highly recommend it."
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