Ruff Rover Store review | Loox

Ruff Rover store reviewsSee product reviews

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Kathy L.Verified
Nope. Just wish I hadn’t succumbed to the pressure of all the ads to buy it. That’s on me.
RuffRover 2.0™ - Hard Bottom Back Seat Extender + (FREE Dog Bed)
Purchased item
RuffRover 2.0™ - Hard Bottom Back Seat Extender + (FREE Dog Bed)
"This is very flimsy & not worth anywhere near what I paid for it. So disapp..."
Sara M.Verified
I overpaid for the product. Online shopping is a gamble.
RuffRover 2.0™ - Hard Bottom Dog Car Seat Protector
Purchased item
RuffRover 2.0™ - Hard Bottom Dog Car Seat Protector
"The pictures are not accurate. I was not expecting several puzzle pieces th..."
Kim D.Verified
The company was great about keeping me informed about my delayed shipment. The tracking info from the carrier is useless because it says things like arrived facility but doesn't say where.
RuffRover - Single Back Seat Extender
Purchased item
RuffRover - Single Back Seat Extender
"It works, but in my Honda HRV with the headrest straps as tight as they wil..."
Sean M.Verified
Customer service was very helpful!
DoorGuard (2-Pack)
Purchased item
DoorGuard (2-Pack)
"Delivery took longer than expected but we do like the products."
Brian K.Verified
Nope
RuffRover 2.0™ - Hard Bottom Back Seat Extender + (FREE Dog Bed)
Purchased item
RuffRover 2.0™ - Hard Bottom Back Seat Extender + (FREE Dog Bed)
"Not as durable as expected. Not deep enough and both zippers lasted 1 day o..."
Ryan H.Verified
Klljh
RuffRover 2.0™ - Hard Bottom Dog Car Seat Protector
Purchased item
RuffRover 2.0™ - Hard Bottom Dog Car Seat Protector
"Don’t suck"
Jenise K.Verified
No worth the money. Can’t return it because it comes from china. A waste of money
RuffRover - Single Back Seat Extender
Purchased item
RuffRover - Single Back Seat Extender
"Flimsy and the sides don’t hold up. Took it out of my car within a week"
Kathleen W.Verified
Easy to order and track
RuffRover 2.0™ - Hard Bottom Dog Car Seat Protector
Purchased item
RuffRover 2.0™ - Hard Bottom Dog Car Seat Protector
"This is helping immensely to protect my new car. Highly recommend!"
Kristab K.Verified
Good experience
RuffRover 2.0™ - Hard Bottom Dog Car Seat Protector
Purchased item
RuffRover 2.0™ - Hard Bottom Dog Car Seat Protector
"It is working very well in my car."
Anthony L.Verified
Sent from China but looks like it’s coming from the USA but the company has a Canadian address. Otherwise nice product
RuffRover 2.0™ - Hard Bottom Dog Car Seat Protector
Purchased item
RuffRover 2.0™ - Hard Bottom Dog Car Seat Protector
"I waited over 2 months before I forced another order to be delivered. That..."
Haley R.Verified
Don’t have a number that doesn’t help with actual customer service. Literally only gives email and hangs up. Worst experience.
RuffRover 2.0™ - Hard Bottom Dog Car Seat Protector + (FREE Dog Bed)
Purchased item
RuffRover 2.0™ - Hard Bottom Dog Car Seat Protector + (FREE Dog Bed)
"Delivery service is terrible! They attempted one time and gets sent back to..."
Catherine L.Verified
I think I expected the product to come sooner. As I was tracking the package it appeared to be coming from China. I don't mind that it came from another country, I just wasn't prepared given the website didn't have any indication that their warehouse was not in the US.
GlowGuard™ Reflective Waterproof Dog Coat for All Seasons
Purchased item
GlowGuard™ Reflective Waterproof Dog Coat for All Seasons
"I took the time to do all the measurements to ensure I was getting the best..."
Robin D.Verified
No
RuffRover 2.0™ - Hard Bottom Dog Car Seat Protector
Purchased item
RuffRover 2.0™ - Hard Bottom Dog Car Seat Protector
"I ordered 3 and only 2 came in a timely manner. Finally the third came T..."
Jill M.Verified
Shipped quickly but the product doesn’t work as expected
RuffRover 2.0™ - Hard Bottom Dog Car Seat Protector
Purchased item
RuffRover 2.0™ - Hard Bottom Dog Car Seat Protector
"It doesn’t lie flat like the videos show. I have a RAV4 and the back seats..."
Jennifer V.Verified
Customer support was awesome. Great follow up.
RuffRover 2.0™ - Hard Bottom Dog Car Seat Protector
Purchased item
RuffRover 2.0™ - Hard Bottom Dog Car Seat Protector
"I had trouble figuring out installation but received very good support. My..."
Dore R.Verified
We love Ruff Rover. Excellent communication and beautiful, fun packaging. Very clear instructions and information. Thanks Ruff Rover
RuffRover 2.0™ - Hard Bottom Dog Car Seat Protector + (FREE Dog Bed)
Purchased item
RuffRover 2.0™ - Hard Bottom Dog Car Seat Protector + (FREE Dog Bed)
"Bruno, our Husky, used to go wild in the back seat. Now he loves his back s..."
Deborah D.Verified
The video is deceiving. It says hard bottom but it is not if it moves around when the dog gets in and out. The sides do not stay up because my car does not have the hand rails another is no placebo attach to the carseat for the cardboard to go in.
RuffRover 2.0™ - Hard Bottom Dog Car Seat Protector
Purchased item
RuffRover 2.0™ - Hard Bottom Dog Car Seat Protector
"I received the package with the "heavy duty' inserts or should I say what I..."
Anne E.Verified
It all went easily and perfectly. No complaints.
5-Year Extended Warranty
Purchased item
5-Year Extended Warranty
"So far, the Ruff Rover is working great. My dog, Hilo and I love it!"
David S.Verified
Only issue was the time for delivery
RuffRover 2.0™ - Hard Bottom Dog Car Seat Protector + (FREE Dog Bed)
Purchased item
RuffRover 2.0™ - Hard Bottom Dog Car Seat Protector + (FREE Dog Bed)
"I like the product, fits well"
Kay W.Verified
Delivered on time. Great communication.
RuffRover 2.0™ - Hard Bottom Dog Car Seat Protector
Purchased item
RuffRover 2.0™ - Hard Bottom Dog Car Seat Protector
"Dogs love it!"
J David S.Verified
Poor customer service!!!!!!!
RuffRover - Single Back Seat Extender
Purchased item
RuffRover - Single Back Seat Extender
"Customer service is very poor. Think this is run by some site in China. I..."
Steven H.Verified
Shipping was good. The products seemed to be good quality, but neither of the items I ordered worked for a large dog and a truck.
Portable Dog Stairs for RuffRover 2.0
Purchased item
Portable Dog Stairs for RuffRover 2.0
"It’s a nice set of stairs, it just didn’t work with my vehicle. I wanted th..."
T C.Verified
No
RuffRover - Single Back Seat Extender
Purchased item
RuffRover - Single Back Seat Extender
"Easy to set up"
Lori S.Verified
Terrible customer service.
RuffRover 2.0™ - Hard Bottom Dog Car Seat Protector
Purchased item
RuffRover 2.0™ - Hard Bottom Dog Car Seat Protector
"I mistakenly ordered and sent 1 back still have no refund !"
Kim H.Verified
Had issue after placing order and customer service was great and extremely prompt in responding and resolving my issue.
Shipping Protection
Purchased item
Shipping Protection
"Seems to fit well. Will be using shortly for a road trip."
Cynthia K.Verified
No
RuffRover - Single Back Seat Extender
Purchased item
RuffRover - Single Back Seat Extender
"Directions would have been appreciated, but I eventually figured it out. M..."
Ann L.Verified
quick service
RuffRover - Single Back Seat Extender
Purchased item
RuffRover - Single Back Seat Extender
"need to get a fitted cushion pad to fit in the bottom"
Chantal C.Verified
Still waiting for my refund
RuffRover - Plushy Booster Seat
Purchased item
RuffRover - Plushy Booster Seat
"The seat was too small for my 16 pounds dog (Coton of Tuléar)"
Dean C.Verified
The product is great. The door guard's arrived at a reasonable amount of time (2 weeks). I waited 5.5 weeks for the back seat cover.
DoorGuard (2-Pack)
Purchased item
DoorGuard (2-Pack)
"The door guards have worked great!"
Alexis G.Verified
No
Doggy Goggies
Purchased item
Doggy Goggies
"Took to long to get to me."
James M.Verified
Thanks!
Luxe Dog Bed - For The RuffRover 2.0™
Purchased item
Luxe Dog Bed - For The RuffRover 2.0™
"This thing is great! It’s not QUITE as sturdy as I was hoping but it’s stu..."
Bobbi M.Verified
Murphy my girl loves it!!!
Shipping Protection
Purchased item
Shipping Protection
"The car bed for my girl is perfect. It’s big enough to give her room to lay..."
Kevin P.Verified
No
Luxe Dog Bed - For The RuffRover 2.0™
Purchased item
Luxe Dog Bed - For The RuffRover 2.0™
"Fits good"
Cara V.Verified
Great purchase. Worth it!
Luxe Dog Bed - For The RuffRover 2.0™
Purchased item
Luxe Dog Bed - For The RuffRover 2.0™
"Bruno goes with me in the car everywhere! He loves it. Before getting the..."
Scott J.Verified
I probably wouldn't purchase it again.
RuffRover - Single Back Seat Extender
Purchased item
RuffRover - Single Back Seat Extender
"The concept is really good. I don't think it was Beta tested well enough...."
Stacey O.Verified
Overcommitted and delivered half my order after Christmas when I ordered everything the day before Thanksgiving
Extended Heavy Duty Bungee Leash Safety Belt Buckle
Purchased item
Extended Heavy Duty Bungee Leash Safety Belt Buckle
"It's ok, better as a tether a little short for a leash"
Brenda K.Verified
Customer service did not stand behind their product advertisements! Expected me to pay shipping to get refund of product they failed to send! Don’t trust this seller, they bait and switch!
RuffRover - Single Back Seat Extender
Purchased item
RuffRover - Single Back Seat Extender
"Product sent to me was NOT the size or features of the product purchased. S..."
Norman C.Verified
All good
RuffRover 2.0™ - Hard Bottom Back Seat Extender + (FREE Dog Bed)
Purchased item
RuffRover 2.0™ - Hard Bottom Back Seat Extender + (FREE Dog Bed)
"Actually very surprised and impressed!!"
Heather M.Verified
Took longer than expected to ship. False advertising.
RuffRover - Single Back Seat Extender
Purchased item
RuffRover - Single Back Seat Extender
"This barely extends past the seat. Nothing like what’s shown in the photos...."
Suzanne L.Verified
No
RuffRover - Single Back Seat Extender
Purchased item
RuffRover - Single Back Seat Extender
"My 5 month golden(51 lbs) travels well In the car, however these are short..."
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