Christopher V.Verified
N
Purchased item
RuffRover 2.0™ - Hard Bottom Dog Car Seat Protector
"It is better than expected!"
Ruff Rover store reviewsSee product reviews
Phillip K.Verified
.
Purchased item
RuffRover 2.0™ - Hard Bottom Dog Car Seat Protector
"It fit well across the second row "captains" seats in our Kia."
John H.Verified
I had to email them to find out where my order was.. only to find out it was out of stock and needed to be drop shipped from China. They gave me $10.
Purchased item
RuffRover - Single Back Seat Extender
"It doesn’t hold its shape like in the pictures. Sides and front sag no matt..."
Brenden D.Verified
Poor experience
Purchased item
RuffRover - Single Back Seat Extender
"Poor customer service with little to no response. When a response is recei..."
Jonell B.Verified
No
Purchased item
RuffRover - Plushy Booster Seat
"The seat is great. I’m having problems getting Toby to use it, however. I..."
Mike C.Verified
Awesome
Purchased item
RuffRover 2.0™ - Hard Bottom Dog Car Seat Protector
"Used once and liked it."
Judy B.Verified
Not at this time
Purchased item
RuffRover - Single Back Seat Extender
"I like the concept of this but I have a few design issues with the single..."
Irene E.Verified
Thank you for rectifying the delay
Purchased item
GlowGuard™ Reflective Waterproof Dog Coat for All Seasons
"Haven’t used it in the dogs because it would stop raining.
Ready to use if..."
Iwona T.Verified
Definitely recommend
Purchased item
RuffRover 2.0™ - Hard Bottom Dog Car Seat Protector
"So helpful and comfortable. Highly recommend."
Cal B.Verified
on the end panels make them with a stiff rod so they retain the shape and don't need a strap. Or come up with a hanger that hangs on the window, my truck a 2014 Ram Outdoorsman does not have a coat hanger or handle over the door.
Purchased item
RuffRover 2.0™ - Hard Bottom Back Seat Extender + (FREE Dog Bed)
"My buddy Brick is an English Pointer who has had trouble riding in vehicles..."
Don Creed C.Verified
No
Purchased item
DoorGuard (2-Pack)
"Unfortunately it was not what I expected. I was actually looking for a div..."
Richard H.Verified
No
Purchased item
RuffRover 2.0™ - Hard Bottom Dog Car Seat Protector + (FREE Dog Bed)
"Great product. Easy to install and seems to be durable."
Dawn N.Verified
no
Purchased item
RuffRover 2.0™ - Hard Bottom Dog Car Seat Protector
"Easy to clean and gives that added laying platform that is really great!"
Robert H.Verified
The order is your responsibility until the customer receives it.
The customer should not have to contact the shipper
Purchased item
Extended Heavy Duty Bungee Leash Safety Belt Buckle
"I never received my order .
Please refund my money."
Barbara T.Verified
No
Purchased item
RuffRover 2.0™ - Hard Bottom Dog Car Seat Protector
"The bed itself works great and it gives my dogs more room than a standard s..."
Jennifer W.Verified
Easy to install
Purchased item
RuffRover 2.0™ - Hard Bottom Dog Car Seat Protector
"Our pup is so comfortable traveling with us. Game changer!"
Anne W.Verified
Thank you!
Purchased item
RuffRover 2.0™ - Hard Bottom Dog Car Seat Protector
"Love it!"
Kristen B.Verified
After multiple emails with pictures and finally getting a response. I am returning the product. Also, will add that if a customer is unhappy with your product and went over and beyond to try to communicate, respectfully you should send them a return label and pay for the return. Not expect them to pay.
Purchased item
RuffRover - Single Back Seat Extender
"Communication with your customers is a top priority and this is an area tha..."
Chris S.Verified
The company had issues on their end. I was informed there was nothing they could do!!!
Purchased item
RuffRover 2.0™ - Hard Bottom Dog Car Seat Protector
"Terrible customer service. I would never recommend anyone do business with..."
Kari H.Verified
No
Purchased item
RuffRover 2.0™ - Hard Bottom Dog Car Seat Protector
"It works fine. Had to make alterations so it fits"
John B.Verified
No
Purchased item
RuffRover - Single Back Seat Extender
"Haven’t seen it, possibly delivered to the wrong condo"
Vicki G.Verified
Shipping was slightly slow, but maybe I was just impatient.
Purchased item
RuffRover 2.0™ - Hard Bottom Dog Car Seat Protector
"I love my Ruff Rover! I have bucket seats in my second row and it is sturd..."
Jamison P.Verified
Customer service response time and delivery time is inadequate.
Purchased item
RuffRover - Single Back Seat Extender
"Took over 4 weeks (20 business days) to arrive when website states 10 busin..."
Anthony W.Verified
No
Purchased item
RuffRover - Single Back Seat Extender
"Awesome"
Dawn D.Verified
Nope. Nothing to add
Purchased item
RuffRover 2.0™ - Hard Bottom Dog Car Seat Protector
"I love how much my pup felt comfortable in the back seat immediately after..."
Brian P.Verified
You can’t return items if they are on sale but what if they are totally useless as they are not anywhere near described.
Purchased item
RuffRover - Single Back Seat Extender
"These two items were purchased for a vacation where we had to drive with 2..."
Angela B.Verified
I could see this would be a great product for the right dog and would have been wonderful were it not for the unique chewing challenge of ours.
Purchased item
RuffRover - Single Back Seat Extender
"Nothing could have done our dog simply is a big chewer and ate the tether a..."
Shm M.Verified
Yes give me a return address for the seat cover I so not want.
Purchased item
RuffRover 2.0™ - Hard Bottom Dog Car Seat Protector
"I've been trying to return 1 seat cover. I only ordered 1 and ended up with..."
Bridget P.Verified
products look great would have loved them to be delivered to try them out. However your multiple automated emails saying delivery in route when it was never in route, then more emails as to delays etc. Refund was easy after waiting a week for a response.
Purchased item
RuffRover - Single Back Seat Extender
"never received product"
Ryan K.Verified
Thank you
Woof
Purchased item
RuffRover 2.0™ - Hard Bottom Back Seat Extender + (FREE Dog Bed)
"The ruff rover has been the Best purchase yet.
Our dog has found it to be h..."
Mary C.Verified
Great concept, just not thick/strong material for large breeds.
Purchased item
DoorGuard (2-Pack)
"Unfortunately my Dalmatians have torn through the mesh divider and ripped p..."
Kendra S.Verified
No
Purchased item
RuffRover - Single Back Seat Extender
"Shipping was too long. I was unaware that this was not based in US and had..."
James F.Verified
Awesome!
Purchased item
RuffRover 2.0™ - Hard Bottom Dog Car Seat Protector
"My dog was not a good car traveler because he never felt secure and never h..."
Mark H.Verified
Was told all was warehoused in US, everything came from China
Purchased item
RuffRover 2.0™ - Hard Bottom Dog Car Seat Protector
"Seat itself is fine, but the straps to hold up side panels are not long eno..."
Constance W.Verified
False advertising
Purchased item
RuffRover 2.0™ - Hard Bottom Dog Car Seat Protector
"I don't have pics at the moment, but there was no hard bottom
I got this to..."
Danette T.Verified
NA
Purchased item
RuffRover 2.0™ - Hard Bottom Dog Car Seat Protector
"The base does not stay put because it's in separate pieces. It may as well..."
Pierce W.Verified
One of the worst companies I’ve ever dealt with. If I could give zero stars I would because even 1 is too high.
Purchased item
RuffRover - Single Back Seat Extender
"Worst shipping process ever. Website said ships from USA but it shipped fro..."
Janette C.Verified
Kept me up to date on movement
Purchased item
DoorGuard (2-Pack)
"Great product - didn't know it was coming from China."
Dennis M.Verified
No
Purchased item
Extended Heavy Duty Bungee Leash Safety Belt Buckle
"This seatbelt cannot be used with your seat hammock. The Ruff Rover seat ha..."
Bodhi L.Verified
Excellent product and with two 60 lb black labradors, they love it and makes them move stable and secure when moving around. Excellent purchase.
Purchased item
Luxe Dog Bed - For The RuffRover 2.0™
"Excellent product and with two 60 lb black labradors, they love it and make..."
Ruff Rover store reviewsVisit store