Rude customer service. False promise of return acceptance. For the prices you charge on your merchandise, returns are inevitable and should be honor without customer having to expend in returning label fees.
- I saw a response from the RUDE AND UNPROFESSIONAL EMPLOYEE - your website PROMISE IS THAT YOU ACCEPT return. YOUR RESPONSIBILITY IS TO HONOR IT.
Do you really think I’d want to return on purpose? I’d rather be wearing my show by now and not have to discuss this situation. You made a one very unhappy client because your website is a lie. You say you accept return, makes the customer feel comfortable, when the customer needs you to honor your word, you don’t. No one likes that. I spent over $400 dollars on your website, all I wanted was to return or exchange one item and you did not honor your website word of accepting return. If I knew that, I would have not purchase.