Anil P.
No service
Purchased item
Anti Slip 1200 x 700 Rectangle Stone Shower Tray
"The product is damaged and has been reported..."
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Brenda B.
Easy peasy
Purchased item
Nuie Lawton Comfort Height Back to Wall Pan - White
"Really pleased with this EC"
John C.
Good and bad
Purchased item
Percussion 650mm Floor Standing Basin Vanity Unit
"Unit arrived broken, I think this was down to..."
Jane F.
Thought my order was coming altogether but didnt. 3 separate deliveries
Purchased item
Deco Curved 1000 Combination Pack - Satin Blue
"Looks nice in my bathroom a wee change from w..."
Linzi A.
Very ridiculous delivery fees and delivery not promised when it says it is
Purchased item
ShowerWorX 1850 x 300mm Wet Room Screen with Black Profile - 8mm Glass
"Product is great , when it eventually arrived..."
Bernadette K.
Quick delivery and reasonably priced
Purchased item
Denver Comfort Height Back to Wall Toilet
"The comfort toilet is not as high as I had ho..."
Helen M.
Awful customer experience. Had to continually chase just to get a response.
Purchased item
1800 x 900 Rectangle Stone Shower Tray
"Was wrong size but you wouldn’t take it back..."
Ian J.
Great place to shop for your new bathroom!
Purchased item
Lunar Chrome Square Rigid Riser Shower
"Great product !"
Leightye W.
Good
Purchased item
Foundation 900 x 900mm Quadrant Shower Enclosure - Satin Chrome
"Nice"
Ben M.
As per my previous comments, incorrect products, non response or return calls from your team to an admitted error on your part. I would also add that I have now tried to call your company service line three times. Each time I have been kept in a queue for over 30 minutes, being told I am getting closer to position 1. After over 30 minutes of wait time I reach position 1 only to recieve a automated answer machine message telling me to leave a message! This is atrocious customer service.
Purchased item
Hudson Reed Chancery Close Coupled Pan & Cistern - White
"I have had an awful experience with your comp..."
Peter P.
Quick and easy
Purchased item
Hudson Reed 300mm Hinged Flipper Screen with Support Bar - Brushed Brass
"Great product!"
Wayne R.
Quick delivery and everything packed well, products all seem decent quality
Purchased item
Nuie Universal Push Button Basin Waste Slotted & Un-Slotted - Matt Black
"Decent pop up waste, nice action and fits wel..."
Mark R.
terible service
Purchased item
Foundation 900 x 900mm Quadrant Shower Enclosure - Satin Chrome
"your cubicle was badly damadged on arrival an..."
Graham W.
Poor customer service.
Purchased item
Block II Square Exposed Rigid Riser Thermostatic Shower Set C/W Bath Filler - Chrome
"Product was never delivered and credit has st..."
Kay D.
Xxx
Purchased item
Hudson Reed Richmond Comfort Height Close Coupled WC & Cistern - White - Excluding Seat
"It looks very nice but the flush is terrible...."
Paul S.
very nice
Purchased item
Anti Slip 1000 x 700 Rectangle Stone Shower Tray
"Very nice"
Alison P.
Absolutely shambolic, arrived broken, requested a refund, have been ignored and sent replacement items, rmailed again and ignored again
Purchased item
Hudson Reed 700mm Wetroom Screen With Brass Support Bar - Brushed Brass
"Absolutely shambolic! Arrived broken, I want..."
Trish H.
Shocking your customer care team do not get back faulty tap
Purchased item
Brayden - Brushed Brass Mono Basin Mixer Tap Inc P/B Waste
"Very very disappointed with after care custom..."
Ian W.
Whole process seemless
Purchased item
Nuie Vibe Mono Basin Mixer - Chrome
"Fits and works well"
Sarah F.
Very please with the rapid delivery and pleased with all the order.
Purchased item
Nuie Core 500mm Floor Standing 2-Door Vanity & Basin - Gloss White
"Please with the size"
Russell J.
Terrible customer service and poor quality n delivery
Purchased item
Brayden - Chrome Mono Basin Mixer Tap Inc P/B Waste
"Awful customer service everything arrived dam..."
Jane W.
Very good and delivery very efficient and professional providing excellent customer service customer service.
Purchased item
1600 x 800mm Stone Walk-In Shower Tray & 8mm Screen Pack
"Perfect product as pictured and description,..."
Debbie C.
Great
Purchased item
Curved P-Shaped Hinged Bath Screen With Rail - Chrome
"Perfect fit thanks"
Kenny E.
Excellent
Purchased item
Pride 350mm Wall Hung Tall Boy Unit - Soft Black
"Excellent furniture"
Sam P.
Would not recommend. Poor customer service!
Purchased item
Nuie Deco Compact 400 Cloakroom Floor standing Vanity Unit - Satin Green
"Poor communication, delayed with delivery. In..."
Andy L.
Once they have your money they couldn’t care less
Purchased item
Intro 800mm Large Round LED Illuminated Bathroom Mirror with Demister
"Tried to cancel the order before it was shipp..."
Christopher H.
real shame. fairly priced but bad quality with parts unusable and can't get hold of anyone for a refund
Purchased item
1800 x 800 Rectangle Stone Shower Tray
"awful. bought 2 trays both of which were not..."
Andrew W.
Quick & easy
Purchased item
Rene 1900 x 760mm Hinged Door - Brushed Brass
"Excellent quality"
Miss S.
Awful - no response , communication , bank are sorting this out
Purchased item
Vetro 8mm Easy Clean Glass Walk In Shower Packs with 1300 x 800 Shower Tray - Brushed Brass
"I’d give zero stars due to the lack of commun..."
Kurt O.
good item
Purchased item
800 x 800 Quadrant Stone Shower Tray
"good item"
Josh G.
Horrendous
Payed for items never received
Business owner
[email protected]
Purchased item
Lorica Straight Towel Radiator 800 x 500 - Brushed Brass
"Are you joking
I'm a business owner purchase..."
Andrew S.
Good prices and good service is my experience
Purchased item
Foundation 800 x 800mm Quadrant Shower Enclosure - Satin Chrome
"Always good prices from this supplier and ver..."
Zeeshan A.
Great service, fast delivery
Purchased item
Aquadart Pimlico Mono Basin Mixer & Waste - Chrome
"Fantastic quality and service"
Christopher R.
First class.
Purchased item
Aquadart Harrow Bath Shower Mixer - Chrome
"Arrived on time, very good quality, great val..."
Jus W.
?
Purchased item
1600 x 800 Rectangle Stone Shower Tray
"Bit shit with the delivery as never delivered..."
Natalie W.
would never recommend you to anyone.
Purchased item
Nuie Arvan Thermostatic Concealed shower Valve with Fixed Shower Head , Arm & Slide Rail Kit - Brushed Bronze
"Will never buy off you again"
Jamie K.
From the store to the bin — none of the products ever worked. Replacements were sent, but they were faulty as well. I will never use this brand again; it was a complete waste of time and money
Purchased item
Aquadart Bayswater Basin Taps - Chrome
"From the store to the bin — none of the produ..."
Sue M.
Very quick delivery and well packaged. Excellent price. Would buy again.
Purchased item
Owen & Oakes Sliding 8mm Door Enclosure 1200mm - Matt Black
"Looks good in my new shower room. Not yet plu..."
Anne-marie S.
Great experience all round
Purchased item
Rock Slate Green Rectangle Porcelain Tile
"Gorgeous tiles. The team in store were super..."
Badeeia K.
Quick and easy to use and great deals on the site.
Purchased item
Aquadart Hadley Mono Basin Mixer & ClickClack Waste - Chrome
"A lovely looking tap that works well and is o..."
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