Celia M.Verified
Shopping and delivery and assembly went great. My adult cats are still deciding if they like it.
Purchased item
Shipping Protection
"I like the automated litter box, however, my..."
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Sabrina S.Verified
UGLY CUSTOMER SERVICE EXPERIENCE. MOST GASLIGHTING EXPERIENCE IVE EVER HAD AS A HIGH PAYING CUSTOMER. ERIN IS HER NAME, NOT LIKE IT MATTERS, ITS PROBABLY FAKE
Purchased item
[Father's Day Sale] Orbitie Automatic Cat Litter Box for Cats,Superior Odor Control & Whisper-Quiet
"This has been one of the most gaslighting cus..."
Lee C.Verified
Please have your service department contact about a malfunction of a orbit litter box.
Purchased item
Rake for ELS PET Spaceship Cat Litter Box
"Thank you for making this part available alth..."
Anthony F.Verified
I only got 3 bags instead of 4
Purchased item
ELS PET Mixed Cat Litter
"I only got 3 bags instead of 4"
Ed B.Verified
Reply was slow
Purchased item
Rake for ELS PET Spaceship Cat Litter Box
"It showed up fast. Fit perfectly"
Jeanne M.Verified
Package lost and received..need my money back!
Purchased item
Shipping Protection
"Package never received..see message from cs w..."
Cesar V.Verified
Quick delivery
Purchased item
ELS PET Automatic Litter Box Liners, Leak-Proof & Odor-Control Design Trash Bag for Easy Cleanup
"Quick delivery"
Lisa S.Verified
Easy
Purchased item
ELS PET Automatic Litter Box Liners, Leak-Proof & Odor-Control Design Trash Bag for Easy Cleanup
"Love them"
Cindy P.Verified
Nothing has been resolved. The product does not work.
Purchased item
[Father's Day Sale] New Arrivals Els Pet Orbitie with Wide Opening Self Cleaning Litter Box for Cats
"I have already reached out and sent videos an..."
Luther B.Verified
Easy order, descriptive info, prompt and safe packaging and shipping.
Purchased item
[Memorial Day Sale] New Arrivals Els Pet Orbitie with Wide Opening Self Cleaning Litter Box for Cats
"The cats (2) are using them and I LOVE it!"
Brianne D.Verified
Great
Purchased item
ELS PET Mixed Cat Litter
"I do really like the litter."
Carol D.Verified
Works fantastic!
Purchased item
[Father's Day Sale] New Arrivals Els Pet Orbitie with Wide Opening Self Cleaning Litter Box for Cats
"Absolutely love it! What a timesaver!"
Randall H.Verified
Everything‘s good.
Purchased item
[Father's Day Sale] New Arrivals Els Pet Orbitie with Wide Opening Self Cleaning Litter Box for Cats
"This is much better than the last model. It s..."
Brian C.Verified
The online ordering was intuitive and simple.
Purchased item
ELS PET Orbitie Cat Litter Box Liners with Drawstrings, Easy-Close, Leak-Proof Bags,40 Count
"Received the items on time and exactly as adv..."
Megan B.Verified
Easy ordering and received in timely manner
Purchased item
Rake Rack for ELS PET Spaceship Cat Litter Box
"I ordered this to replace the broken rake in..."
Dianne S.Verified
No instruction. No reply from customer service
Purchased item
Replaceable Accessories for ELS PET Cat Litter Box
"I need instructions on how to install"
Stella T.Verified
Easy to order and received it timely.
Purchased item
Rake Rack for ELS PET Spaceship Cat Litter Box
"Arrived right on time, fixed the issue with o..."
Paula F.Verified
Horrible customer service. No response and I want to return your defective product!! My cat almost died in your litter box and your won’t respond.
Purchased item
ELS PET Orbitie Cat Litter Box Liners with Drawstrings, Easy-Close, Leak-Proof Bags,40 Count
"The litter box is horrible!! The remote turni..."
Patricia K.Verified
Convenient and great communication
Purchased item
[Memorial Day Sale] Orbitie Automatic Cat Litter Box for Cats,Superior Odor Control & Whisper-Quiet
"Works great."
Christina F.Verified
Easy site to navigate
Purchased item
Rake for ELS PET Spaceship Cat Litter Box
"Product exactly as described."
Douglas S.Verified
Easy to purchase
Purchased item
ELS PET Orbitie Cat Litter Box Liners with Drawstrings, Easy-Close, Leak-Proof Bags,40 Count
"Every came as ordered and quickly. Thank yo..."
Dennis B.Verified
It was easy
Purchased item
[Memorial Day Sale] Orbitie Automatic Self-Cleaning Litter Box – Safe Sensors, App
"Works great!"
Giampaolo G.Verified
Veloce e il ricabio funziona perfettamente
Purchased item
Shipping Protection
"Tutto ok il ricambio è perfetto"
Jocelyn C.Verified
It is the second litter box I bought from this site, I tried a different model and they both leak. This is so disappointing
Purchased item
[Memorial Day Sale] Orbitie Automatic Cat Litter Box for Cats,Superior Odor Control & Whisper-Quiet
"it leaks, I want a refund!"
Lisa T.Verified
Always a great experience, stupid me was not paying attention and did not realize that ordering the grey over the over all white would cost me 30 dollars more til after I hit ordered, that’s on me lol
Purchased item
Shipping Protection
"I like it not as much as my original, but I l..."
Janice H.Verified
My cat didn't like it, refused to use it for over a week. I had to "potty train" him,
Purchased item
High Performance Waterproof & Durable Cat Litter Pad (Only for Orbitie )
"hard time making it fit"
Lina S.Verified
Scammers no body answer emails, does not allow me to upload a video and pictures.
Purchased item
[Mother's Day Sale] New Arrivals Els Pet Orbitie with Wide Opening Self Cleaning Litter Box for Cats
"It has been 3 weeks already, no body contact..."
Tony T.Verified
I found what I needed easily
Purchased item
Liners for litter tray
"This is the right product! Definitely must us..."
Treva E.Verified
Very expensive
Purchased item
ELS PET Mixed Cat Litter
"It’s the only litter that works in our self c..."
Ted W.Verified
Great product
Purchased item
Pedal grid for ELS PET Spaceship Cat Litter Box
"Arrived very fast"
Isaac V.Verified
Needed an instructions to hook up
Purchased item
Rake Rack for ELS PET Spaceship Cat Litter Box
"Need the stand instructions on how to replace..."
Thomas Q.Verified
No response from customer support
Purchased item
Liners for litter tray
"Package arrived damaged and liners were torn...."
Lisa V.Verified
Easy to order and shipping and delivery were wonderful.
Purchased item
ELS PET Orbitie Cat Litter Box Liners with Drawstrings, Easy-Close, Leak-Proof Bags,40 Count
"Love that I can get the bags I need on autosh..."
Michelle R.Verified
Terrible customer service, no response for returns, and no working number.
Purchased item
Rake Rack for ELS PET Spaceship Cat Litter Box
"I requested the item to be canceled several t..."
Christina W.Verified
Easy checkout and payment options. Fast shipping.
Purchased item
[Mother's Day Sale] Orbitie Automatic Cat Litter Box for Cats,Superior Odor Control & Whisper-Quiet
"This is the BEST litter box ever! So easy to..."
Nancy A.Verified
Convenient and timely.
Purchased item
Pet Parent's Choice: Mixed Cat Litter & Trash Bag Bundle
"My husband does all kitty litter cleaning due..."
Craig H.Verified
Very good. It arrived really quickly and I'm happy for that. I was getting sick of scooping
Purchased item
[Easter Sale] New Arrivals Els Pet Orbitie with Wide Opening Self Cleaning Litter Box for Cats
"I like it so far. It works very well. Very co..."
Florance D.Verified
The shipping delays were really long I even thought it would never arrive!
Purchased item
Pedal grid for ELS PET Spaceship Cat Litter Box
"It fits perfectly but it took a really long t..."
Karen S.Verified
Easy to find and order
Purchased item
ELS PET Orbitie Cat Litter Box Liners with Drawstrings, Easy-Close, Leak-Proof Bags,40 Count
"Quick delivery"
Sigi H.Verified
It took a while for my cats to accept it but now they love it
Purchased item
[Easter Sale] Orbitie Automatic Cat Litter Box for Cats,Superior Odor Control & Whisper-Quiet
"It took a while for my cars to accept it but..."
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