Linda L.Verified
Good got it in a timely manner. Was hard to put together
![[Mother's Day Sale] Orbitie with Wide Opening Self Cleaning Litter Box](data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7)
Purchased item
[Mother's Day Sale] Orbitie with Wide Opening Self Cleaning Litter Box
"Had a hard time putting it together but got i..."
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Lisa W.Verified
Took way to
Long to receive.
Purchased item
Replacement Sifting Tray for Orbitie Litter Box
"It’s not tight enough he keeps scratching it..."
Leslie M.Verified
Great company and products!
Purchased item
High Performance Waterproof & Durable Cat Litter Pad (Only for Orbitie )
"Love my Orbitie and my cats do too!"
Bonnie M.Verified
It seems to be going quite well 😊💕💕💕💕💕
Purchased item
[Easter Sale] New Arrivals Els Pet Orbitie with Wide Opening Self Cleaning Litter Box for Cats
"We adopted 2 cats 🐈⬛ a brother Oreo and his..."
Nancy H.Verified
Unit is priced well, but replacement litter bags are way too expensive!
Purchased item
ELS PET Orbitie Cat Litter Box Liners with Drawstrings, Easy-Close, Leak-Proof Bags,40 Count
"Way too expensive!! Would not have purchased..."
Marleen B.Verified
❤️
Purchased item
Shipping Protection
"The cats love the new litter box. And it’s ve..."
Jeramey W.Verified
Pets plus sucked. They could not get this to me however you guys could. Thanks!
Purchased item
Pedal grid for ELS PET Spaceship Cat Litter Box
"My cats shit finally can get automatically pi..."
Lois D.Verified
No problems
Purchased item
ELS PET Orbitie Cat Litter Box Liners with Drawstrings, Easy-Close, Leak-Proof Bags,40 Count
"Easy to use."
Lynn C.Verified
No
Purchased item
ELS PET Orbitie Cat Litter Box Liners with Drawstrings, Easy-Close, Leak-Proof Bags,40 Count
"Love this litter box"
Jessica B.Verified
N/a
Purchased item
ELS PET Orbitie Cat Litter Box Liners with Drawstrings, Easy-Close, Leak-Proof Bags,40 Count
"Love these bags and this whole system! Wouldn..."
Kerry W.Verified
It was great
Purchased item
Rake Rack for ELS PET Spaceship Cat Litter Box
"Can you send a video on how to install the ra..."
Jesse P.Verified
Also purchased new door switch for our spaceship 1 only issue was the switch on the closed side was taller than original so had to sand down door where contact area is so door would close fully.
Purchased item
Liners for litter tray
"Worked great. New liner went in with easily...."
Sandra W.Verified
Everything from order to delivery went well
Purchased item
ELS PET Automatic Litter Box Liners, Leak-Proof & Odor-Control Design Trash Bag for Easy Cleanup
"Great bags very strong perfect fit"
Benjamin D.Verified
They have terrible support. False warranty. My unit was dead on arrival and they won’t do a thing about it. But at your own risk. Search els pet complaints and see for yourself. Check bbb and look at the complaints there as well. Wish I would have done my research.
Purchased item
[New Year Sale] Spaceship 1 Automatic Litter Box
"I received the item and it don’t work out of..."
Daniel M.Verified
Yabba dabba doo
Purchased item
Shipping Protection
"It arrived safely packed and assembled quickl..."
Angela Z.Verified
Seemed good, cats won't use it.
Purchased item
[Women's Day Sale] Orbitie with Wide Opening Self Cleaning Litter Box
"The cats didn't like it. Won't use it. I need..."
Mary L.Verified
Well done
Purchased item
[Women's Day Sale] Orbitie with Wide Opening Self Cleaning Litter Box
"So
Happy and great price works great for 2 ca..."
Shannon S.Verified
Since buying this box I’ve had nothing but problems trying to use it. The liner on the original box was messed up after two months . Poor product made and it was $349!
Purchased item
Liners for litter tray
"Hasn’t been in 4 days and already ripped. I c..."
J Susan A.Verified
Easy to order and good delivery time. Not looking forward to when required to take it apart for cleaning.
Purchased item
[Women's Day Sale] New Arrivals Els Pet Orbitie with Wide Opening Self Cleaning Litter Box for Cats
"Have to keep an eye on it as sometimes it doe..."
Rebecca R.Verified
Once everything was sorted out and was able to purchase the replacement parts it was fantastic.
Purchased item
High Performance Waterproof & Durable Cat Litter Pad (Only for Orbitie )
"Hopefully with the updated liners they will l..."
Linette G.Verified
Finding the exact part I needed was a breeze on your website so thank you!
Purchased item
Deodorant Cover for ELS PET Spaceship Cat Litter Box
"A replacement was needed and the shipping spe..."
Danielle W.Verified
Fast shipping, no issues!
Purchased item
[Women's Day Sale] New Arrivals Els Pet Orbitie with Wide Opening Self Cleaning Litter Box for Cats
"Our cat love it’s, and so do we!"
Lori L.Verified
No issues and box came rather quickly.
Purchased item
[Women's Day Sale] New Arrivals Els Pet Orbitie with Wide Opening Self Cleaning Litter Box for Cats
"It seems to work well. My two females use it..."
Thomas W.Verified
This litter box is what I was looking for, something that self cleans,
Purchased item
Rake Rack for ELS PET Spaceship Cat Litter Box
"So far the litter box works fine with the new..."
Colleen L.Verified
Great product
Purchased item
ELS PET Automatic Litter Box Liners, Leak-Proof & Odor-Control Design Trash Bag for Easy Cleanup
"Great bags"
Suzanne F.Verified
Customer service is TERRIBLE
Purchased item
Shipping Protection
"I am trying to return this product and am bei..."
Sharon K.Verified
Purchasing it went great. Trying to refund a 2nd unopened box has been more of a challenge. I was starting to question the legitimacy of your company. The service rep Erin, kept emailing me trying to keep it until I finally demanded a return. I called the person I’m sending it to who was vague about any info to include in the return. I’m including as much info as possibly needed. Lady said drop off at UPS. $275 is a large purchase. I hope this goes without further headaches. I was blown away that the cost to return it was $160. My senior cat was scared of using it. It was still a bummer to return it. It’s a great product at a great price and would have made it easier.
Purchased item
[Valentine's Day Sale] New Arrivals Els Pet Orbitie with Wide Opening Self Cleaning Litter Box for Cats
"The product itself is great. I purchased two..."
Jonathan B.Verified
I was signed up for a subscription to bags that I never asked for and I cannot figure out how to cancel it.
Purchased item
ELS PET Orbitie Cat Litter Box Liners with Drawstrings, Easy-Close, Leak-Proof Bags,40 Count
"Somehow I was signed up for a subscription to..."
Stacey A.Verified
The replacement part I ordered came with no instructions on how to replace it. I emailed the company and received a video with no sound to tell me how to switch the rake arm out. I have not been able to fix it.
Purchased item
Rake Rack for ELS PET Spaceship Cat Litter Box
"This litter box is not user friendly at all!..."
Timothy B.Verified
It came packed very well and shipped quickly
Purchased item
[Women's Day Sale] New Arrivals Els Pet Orbitie with Wide Opening Self Cleaning Litter Box for Cats
"It’s a little messy with the litter coming ou..."
Rebecca C.Verified
Quick and easy
Purchased item
High Performance Waterproof & Durable Cat Litter Pad (Only for Orbitie )
"Love it but it needs constant scraping off ...."
Adam A.Verified
We have gone through 3, the first lasted several years, the last 2 crap pit in a few months
Purchased item
[Christmas Sale] Spaceship 1 Automatic Litter Box
"We have had it for a few months and it will n..."
Karen J.Verified
Not too long of a wait for your order
Purchased item
Sponge strip for ELS PET Spaceship Cat Litter Box
"Things are working good. I just wish some par..."
Kim S.Verified
Quick and easy
Purchased item
[Valentine's Day Sale] Spaceship 1 Automatic Litter Box
"My cats love it. We have two and my cats use..."
Christine H.Verified
The shipment arrived very quickly, and it was easy to setup.
Purchased item
[Valentine's Day Sale] Orbitie with Wide Opening Self Cleaning Litter Box
"Works wonderful."
Mark P.Verified
Shopping was fine. Concerned about the issue with the litter mat
Purchased item
Shipping Protection
"We have an issue where the clumps are not goi..."
Robert M.Verified
.
Purchased item
Shipping Protection
"My disposal bags showed up, and I am pleased."
Andrew E.Verified
Already told you the problem.
Purchased item
Rake for ELS PET Spaceship Cat Litter Box
"Could not make the installation work. No inst..."
Melanie M.Verified
Can’t get in touch with anyone to cancel the subscription
Purchased item
ELS PET Orbitie Cat Litter Box Liners with Drawstrings, Easy-Close, Leak-Proof Bags,40 Count
"I love the litter box and the bags work great..."
Janet L.Verified
Always great customer service
Purchased item
Rake for ELS PET Spaceship Cat Litter Box
"Products are great quality"
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