Laura F.
Very nice!
Purchased item
Distressed Vintage Oxus Desert in Grey Pillow
"The pillow covers are very pretty and well ma..."
The Rug Collective™ store reviewsSee product reviews
Lisa F.
Orders always arrive in a timely manner. Rugs are excellent quality. I will continue to order with them.
Purchased item
Distressed Vintage Kendra Ash in Grey : Runner Rug
"Had an issue with my order but customer servi..."
Debra W.
I kept sending messages about return and got no answers
Purchased item
Charming Provence Machine Washable in Multicolor Rug
"The colors were nothing near like the picture..."
Kristen A.
Never received
Purchased item
Sansa Machine Washable in Orange Rug
"Never received it and I messaged customer ser..."
Jenna D.
Worst customer service I've ever experienced.
Purchased item
Versailles Winter modern in Grey Rug
"I never recieved my rug. Despite multiple ema..."
Kimberly S.
Rug was cheaply designed. Some of the colors were already peeling off. Plus the return policy is awful. I would not recommend this company.
Purchased item
Maxine Lattice Pastel in Grey Rug
"Colors were spray-painted onto the rug, it is..."
Tonya M.
No one responded to me for the past eight days on returning 2 rugs
I’ve shared this experience with Sharpe who you used to transact with as I use them for a lot of my orders
Purchased item
Limestone Machine Washable in Beige Rug
"I’ve been trying to return two website order..."
Amy G.
Very good. The rug came quickly as promised.
Purchased item
Jules Machine Washable in Grey Rug
"The rug is just what I wanted. I would recomm..."
Misti D.
Fast shipping
Purchased item
Lola Machine Washable in Grey Rug
"Washed it for the 1st time.. It's like having..."
Dana G.
Great experience with large variety in color and appearance and very cost effective.
Purchased item
Sansa Machine Washable in Orange Rug
"It is so pretty in our master bath. It is ex..."
Christopher S.
Rug’s great, but rug pad unfortunately arrived larger than the rug.
Purchased item
RugPad - Premium100% Recycled Felt
"The rug pad came larger than the rug, do not..."
Barbara T.
Easy web site to maneuver and delivery was swift.
Purchased item
Vintage Chaima Modern in Red Pillow
"It’s beautiful and it’s a great addition to t..."
Cristy D.
Delivery arrived as promise. Right on time! Easy to order online.
Purchased item
Distressed Vintage Cezanne Area in Multicolor Rug
"The rug is just as pictured. Looks high-quali..."
Brittany B.
It was super delayed in the shipping which was a little frustrating.
Purchased item
Chateau Machine Washable in Beige Rug
"It looked just as expected and you can tell i..."
Margaret B.
Long shipping time customer service pverwhelmed and not responsiv
Purchased item
Distressed Vintage Kendra Ash in Grey Rug
"Quality of rug is much less than rug purchase..."
Laura C.
The ordering, delivery and return processes are all wonderful.
Purchased item
Distressed Vintage Cezanne Terracotta Sky Area in Multicolor Rug
"It is a very lovely rug and good quality. I l..."
Laurie W.
Shipping and ordering were easy.
Purchased item
Luna Machine Washable in Red Rug
"Love the colors and fabric but still trying t..."
Jade H.
Been waiting for my return request to be responded to for 2 weeks.
Purchased item
Celine Machine Washable in Blue Rug
"Rugs colors don’t match the picture at all....."
Vickie V.
Quick delivery
Purchased item
Distressed Vintage Cezanne Terracotta Sky Area in Multicolor Rug
"Pretty rug for playroom"
Laura W.
Quick and easy
Purchased item
Cezanne Terracotta in Multicolor : Runner Rug
"The rug looks better in person than in the si..."
Stacia H.
Would not shop here again !
Purchased item
Distressed Vintage Cezanne Area in Multicolor Pillow
"Not what I wanted terribly communication !"
Lisa S.
Great delivered very quickly
Purchased item
Rose Machine Washable in Purple Rug
"Love it"
Jessica W.
Waiting for return information
Purchased item
Abstract Twilight in Black Rug
"I have requested a refund and have not heard..."
Barbara S.
It wasn’t easy to return, still waiting for my refund
Purchased item
Colette Machine Washable in Grey & Red Rug
"I returned rug, it was nice but too big for t..."
Melody B.
Great!
Purchased item
Distressed Vintage Cezanne Area in Multicolor Pillow
"I gave this away as a gift and the giftee lov..."
Melissa T.
Easy to use website, fast shipping!
Purchased item
Rose Machine Washable in Purple Rug
"Beautiful rug. Just what I wanted. I had trie..."
Kathryn R.
Easy and quick.
Purchased item
Greenport Denim in Blue Pillow
"Great pillow!"
Jan L.
No refund authorization!
Purchased item
Distressed Vintage Cezanne Terracotta Sky Area in Multicolor Rug
"I ordered two rugs (the same kind) and have f..."
Shawn J.
easy experience, good pricing
Purchased item
Hugo Machine Washable in Grey & Beige Rug
"So pretty and soft. It's perfect where we hav..."
Mary B.
No communication and false advertising it as a pillow when it was a pillow cover
Purchased item
Sophia Heritage in Red Pillow
"I tried to return these pillows. Filled out..."
Linda J.
thanks
Purchased item
Sophia Heritage in Red Pillow
"these pillow covers are beautiful and very we..."
Ann Marie F.
Havent gotten a response about returning it!
Purchased item
Distressed Vintage Cezanne Terracotta Sky Area in Multicolor Rug
"It's too thin. I want to return it but have..."
Leah O.
The rugs are a little thinner than I expected. They really need some assistance in the shaping department. If I did order anything from them, it would be a runner only. They seemed to be the only rug (from my purchase) that ended up laying flat with no lumps or bumps.
Purchased item
Distressed Vintage Cezanne Area in Multicolor Pillow
"The picture doesn't quite look like the item..."
Tamara G.
Easy ordering
Purchased item
Amelie Machine Washable in Pink Rug
"Love the rug"
Katie M.
Horrible
Purchased item
Rania Machine Washable in Blue Rug
"It is way too big and not the color pictured..."
Julie M.
Shipping was slow
Purchased item
Amira Moroccan Dusk in Multicolor : Runner Rug
"Love it, fits perfectly"
Wyatt S.
Easy to deal with
Purchased item
Alma Scandi Moroccan in Silver : Runner Rug
"I’ve found the best rugs if you have pets. As..."
Melissa H.
Evcellent everything!!!! ♥️♥️♥️
Purchased item
Colette Machine Washable in Multicolor Rug
"Everything I’ve bought from The Rug Collectiv..."
Nova G.
Would highly recommend
Purchased item
Kids Giraffe Animal Print Nursery Area Rug - Clearance
"I also bought a dinosaur rug for my niece, sh..."
Lois C.
Shopping was find but the picture is different when you get it
Purchased item
Siari Solid Red Shag Carpet
"It didn't look like it was on the picture I t..."
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