Hooked Coolers Store review | Loox

Hooked Coolers store reviewsSee product reviews

Eugene J.
We use them for camping and they hold ice for the whole weekend.
Drain Plug Replacement
Purchased item
Drain Plug Replacement
"Fit perfectly"
Jack R.
It was great an easy
Hooked 75
Purchased item
Hooked 75
"I took the hooked 75 on a 4day trip an put 3..."
Sarah T.
easy and always love the sales.
Hooked 50
Purchased item
Hooked 50
"We love our Hooked coolers! We have 3 of them..."
Paul H F.
Awesome
Basket
Purchased item
Basket
"Great as always. Fifth cooler I’ve ordered."
Nicholas A.
The website made it easy to choose which cooler would suit my needs. Fast shipping amd well packed.
Basket
Purchased item
Basket
"The basket kept our food and other non drink..."
Jacob S.
Great customer service and cooler
Shipping Protection
Purchased item
Shipping Protection
"Great customer service. They were out of Sea..."
Timothy B.
Awesome price. Fast shipping. Great product.
Hooked 75
Purchased item
Hooked 75
"This cooler was given as a gift and purchased..."
Douglas G.
Showed up fast. Easy purchase
Hooked 115
Purchased item
Hooked 115
"Great cooler. Kept ice all weekend. Not a bad..."
Shawn B.
Fast shipping and great product
Hooked 115
Purchased item
Hooked 115
"This is my second one. I have a 75 qt one I b..."
Dennis V.
Shopping is easy on line and delivery is quick
Divider
Purchased item
Divider
"Perfect addition to the cooler"
Daniel L.
For the price and no wheels wasn't worth the cost.
Hooked 50
Purchased item
Hooked 50
"Be nice if the 50 came with wheels. Dam thing..."
Sherry C.
The coolers are good; the negatives are we have distortion on the sides and deteriorated wheels on coolers that are 3-4 years old. Our coolers are garage kept, well cared for, and rarely pulled on the wheels.
Purchased item
Replacement Accessory
"The wheels are a weak link on the coolers. Th..."
Victor T.
Eveything went well
Divider
Purchased item
Divider
"Works great for separating drinks"
Dawn W.
We have 2 coolers for the boat! We love them! Holds ice for a long time.
T-Latch
Purchased item
T-Latch
"Great to have the cooler locked tight again!"
Donald Marshall M.
Very good
Hooked 50
Purchased item
Hooked 50
"Good product"
Jeffrey R.
love the coolers and gear
Drain Plug Replacement
Purchased item
Drain Plug Replacement
"love the brand"
Jeffrey A.
Great cooler!!
Basket
Purchased item
Basket
"Great cooler!!"
Sherry E.
Great cooler
Drain Plug Replacement
Purchased item
Drain Plug Replacement
"Love it worked perfect and the ice last forev..."
Jared L.
Disappointed with the cooler top options and the basket that was delivered with the cooler. I have the 75qt
Basket
Purchased item
Basket
"The basket does not stay on the ledge and con..."
James K.
Best customer service
Drain Plug Replacement
Purchased item
Drain Plug Replacement
"Perfect fit"
Jim O.
It is a very clean well built cooler. Holds ice a long time. Had to take off the front decal due to it being crooked. Absolutely minor and only had to do with looks. 5 star all the way
Divider
Purchased item
Divider
"Fits nice"
Chris H.
Work on quicker shipping for the $10 you charge.
Cooler Lid Pads
Purchased item
Cooler Lid Pads
"Awesome cooler pad (wish it was thicker) but..."
Rusty F.
Ordered one but never received!
Shipping Protection
Purchased item
Shipping Protection
"Actually deliver your product! I can’t rate s..."
William R.
Just as advertised
Hooked 50
Purchased item
Hooked 50
"So far I’m impressed with my ice retention co..."
Kayla S.
I placed my order around April 11 for a cooler and accessories totaling over $600, it is now April 29th and I still haven’t received any shipping updates. There is no number to contact and when you email it takes days for a response. For a purchase at this price point, I expected clearer communication and faster processing. The lack of updates is concerning and feels unusual. I’m hoping for better transparency and service moving forward, as this experience so far has been disappointing
Shipping Protection
Purchased item
Shipping Protection
"I placed my order on April 11 for a cooler an..."
Scotty W.
Awesome coolers and awesome service!
Purchased item
Replacement Accessory
"Great!"
Jose R.
Awesome
Cooler Lid Pads
Purchased item
Cooler Lid Pads
"Looks very cool and easy to install."
Jeffrey K.
Great service…
Hooked 75
Purchased item
Hooked 75
"Love the color. Excellent quality…"
Danny L.
It was a great experience buying this cooler
Divider
Purchased item
Divider
"It is nice"
Ronald D.
Great product & experience, highly recommended
Hooked 50
Purchased item
Hooked 50
"Beautiful cooler"
Chad D.
The customer service is terrible. I can not get anyone to respond to me at all. I have emailed over and over
Hooked 115
Purchased item
Hooked 115
"Very poor customer service. I’ve been waitin..."
Darren F.
Love the quick shipment
Hooked 115
Purchased item
Hooked 115
"Well i usually buy the cheap brands for affor..."
Scott N.
Working with there team was easy and they were very responsive to me email and parts needs.
Purchased item
Replacement Accessory
"Best cooler ever, had it for 6 years and very..."
Michael C.
Cooler arrived 3 days after ordering. Satisfied with the experience.
Hooked 50
Purchased item
Hooked 50
"Love the cooler. We found a color and size th..."
Carlos G.
Will definitely recommend, amazing cooler and top quality build
Basket
Purchased item
Basket
"Great quality and look"
Brin H.
I reached out to customer service about replacement wheels and it took weeks for them to reply to my email. The entire process took several weeks to complete. Happy with the product, but more responsive customer service would be great.
Purchased item
Replacement Accessory
"The wheels on my Hooked 70 cooler had deterio..."
Ryan A.
There was no problem at all very smooth.
Shipping Protection
Purchased item
Shipping Protection
"Yall are very helpful and they got to me in a..."
Brian B.
Cooler is very nice but customer service is terrible. I had wheel issues that took about a year to resolve and the lifetime warranty was not granted for no reason and I had to pay for them. Another friend has also had issues where the wheel bearings are rusting and left rust marks on his boat. In summary, besides the wheels the coolers are real nice but not sure I'd buy another because of customer service.
Purchased item
Replacement Accessory
"The wheels fit as expected. However it took o..."
Keith S.
Great Customer Service and Great Products.
Basket
Purchased item
Basket
"Great products"
Timothy S.
Love it!
T-Latch
Purchased item
T-Latch
"Fast shipping and new T-latches work as they..."
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