I ordered on December 6th and did not get my cooler which was a Christmas present until January 14th. I never got any notification as to where it was when I was getting it but it's a phenomenal product and we're happy to have it
Purchased item
Hooked 115
"Although it took 4 weeks to be delivered my h..."
Dona E.
Absolutely the worst experience of online shopping.
Purchased item
Hooked 25
"I ordered my second cooler (I ordered and rec..."
Eric W.
Easy as 123
Purchased item
Drain Plug Replacement
"As always great company and great product"
Jonathan B.
Customer service is non existent, no response to emails, not sure how you cab sell a lifetime warranty product and not have a way to contact.
Purchased item
Window Decal
"Customer service is non existent, no respons..."
Adam H.
This is my second purchase. 75 a few years ago and the 115 just days ago. Great coolers.
Purchased item
Hooked 115
"Christmas gift for my dad to bring his game b..."
Kathleen K.
Very easy to navigate the website and this wasn't my first Hooked purchase.
Purchased item
Tie Down Kit
"Traveling with Celiac disease is really tough..."
Brian K.
Couldn't be any easier!
Purchased item
Hooked 75
"Awesome coolers, awesome company! Love everyt..."
Brad C.
I wish I had a cooler to rate!!! I have not received this product - I mailed the wrong cooler back to you and no one will respond to me! I also emailed you the FedEx tracking receipt to prove that I sent the wrong cooler back and nothing!!!!! My email is [email protected]
Purchased item
Divider
"I have not received this product - I mailed t..."
Rudy L.
K
Purchased item
Drain Plug Replacement
"Great product"
Stuart F.
No one has responded to my email about how the basket does not fit properly
Purchased item
Basket
"I sent an email previously about how the bask..."
Richard P.
Great job !!
Purchased item
Divider
"Cooler is great .love the bottle opener !!"
Coolie G.
Good experience they kept me updated on shipping times and arrived a day early.
Purchased item
T-Latch
"Product was just as described and easily inst..."
Joe C.
Easy
Purchased item
Shipping Protection
"Didn’t need ice all weekend at deer camp. Col..."
Angela H.
Received timely, easy to navigate website
Purchased item
T-Latch
"Fit perfectly!"
Mark A.
Don’t buy, they will not warranty their products without charging you
STAY AWAY FROM THIS COMPANY!!!
Purchased item
Replacement Accessory
"I was supposed to get 2 wheels to replace the..."
Cory P.
Customer service is non existent. I tried emailing them with a question 3 times and never got an answer. The only time they contacted me was an automated message to provide a review.
Purchased item
Divider
"The divider is fine. Customer service is no e..."
Star W.
No problem ordering. Exactly as described
Purchased item
Handle Replacement
"The replacement handles are strong and easy t..."
Brian G.
love the product
Purchased item
Divider
"worked great, fit perfectly (with baskets in-..."
Mark S.
Awesome company! Great product!
Purchased item
Handle Replacement
"Fit perfectly, great quality!"
Tim C.
Got it within a week of ordering No issues
Purchased item
Divider
"Cleaned surface with alcohol wipes and put th..."