Phoenix Down Shop Store review | Loox

Phoenix Down Shop store reviewsSee product reviews

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Adam M.Verified
Awesome pillows. These are the best that I have ever had. I found them in a hotel and when I got home, I ordered them.
Down Bed Pillow - Soft
Purchased item
Down Bed Pillow - Soft
"Awesome pillows. These are the best that I have ever had. I found them in a..."
Heather J.Verified
Easy to order, Fast Delivery!
Down Comforter - Light Weight
Purchased item
Down Comforter - Light Weight
"Love the comforter!"
George B.Verified
Was good. Delivery took longer then expected and I'm not keen on no return policy as I would have traded the Firm for a Medium pillow once I felt it.
Down Bed Pillow - Firm
Purchased item
Down Bed Pillow - Firm
"The firm is just way more firm than I'm used to. Last time a bought a firm..."
Wendy B.Verified
So easy , and the products arrive well packaged and without too much of a time lag.
Down Comforter - Medium Weight
Purchased item
Down Comforter - Medium Weight
"Love this down comforter! It’s heavy and warm , and I probably could have g..."
Patrice F.Verified
It took a long time to arrive and the pillow squishes totally flat
Down Bed Pillow - Medium
Purchased item
Down Bed Pillow - Medium
"I prefer a pillow that does not squish down so flat"
Patrick L.Verified
Shopping was easy, they are not far from my home but still purchased it online it was easy and the product arrived in a few days.
Zip Pillow Cover
Purchased item
Zip Pillow Cover
"Cover was a perfect fit, used it to put my down pillow in, which I purchase..."
Lillian C.Verified
Very easy.
Down Bed Pillow - Medium
Purchased item
Down Bed Pillow - Medium
"Great night sleep!!!"
Anastasiya C.Verified
It took extra time to arrive
Down Bed Pillow - Medium
Purchased item
Down Bed Pillow - Medium
"I was having difficul time finding a right pillow for me. It was the first..."
Chaochia C.Verified
Once had sleep it in a hotel during a trip at Chicago, had to write a letter to ask for the marvelous brand of the pillow! My best purchase of 2025!
Down Bed Pillow - Medium
Purchased item
Down Bed Pillow - Medium
"The pillow is the BEST I ever had! My husband has your firm model and I hav..."
Angel D.Verified
The website was easy to navigate and all notifications made it clear the step in the process.
Down Bed Pillow - Soft
Purchased item
Down Bed Pillow - Soft
"As a back sleeper with a flat upper back and neck a good down pillow with j..."
Linda K.Verified
It was easy to purchase and delivery was quick. I also contacted the company about other colors and they returned my message immediately. Would definitely recommend this company for down products.
Down Blanket
Purchased item
Down Blanket
"Love the Down Blanket. So Glad that I found this company again. I purchas..."
Ryan K.Verified
Great experience. So easy to navigate and order. Shipping was very fast and everything came well protected. Thank You!
Down Bed Pillow - Firm
Purchased item
Down Bed Pillow - Firm
"This pillow is wonderful! I do not know that I have had a better night slee..."
Diana X.Verified
Thank you so much!
Down Bed Pillow - Medium
Purchased item
Down Bed Pillow - Medium
"Extremely comfortable! There was also a shipping confusion and they were ab..."
Sandra M.Verified
People were so nice, helpful and generally in real good spirits! Couldn't have asked for a better Team!
Down Bed Pillow - Medium
Purchased item
Down Bed Pillow - Medium
"Husband can't say enough about this Pillow! Wants to order another one!"
Anya P.Verified
Easy to order and relatively fast delivery
Down Bed Pillow - Medium
Purchased item
Down Bed Pillow - Medium
"The best pillows!"
Helen B.Verified
Easy to order.
Down Bed Pillow - Medium
Purchased item
Down Bed Pillow - Medium
"I love this pillow. Just the right firmness."
Kimberly P.Verified
Shopping was simple enough
Down Bed Pillow - Medium
Purchased item
Down Bed Pillow - Medium
"Stayed at a resort recently and LOVED the pillows. I asked what brand it wa..."
Lindsay L.Verified
Awful, poor quality, cheap, they said final sale so we are stuck with junk.
Down Bed Pillow - Soft
Purchased item
Down Bed Pillow - Soft
"Awful, paper thin, cheap, no quality pillows. Unfortunately they said final..."
Alisa M.Verified
My pillow arrived quickly and in great condition.
Down Bed Pillow - Soft
Purchased item
Down Bed Pillow - Soft
"I love my Phoenix Down Pillow. It is just the right amount of fluffiness."
Mia S.Verified
Great
Down Bed Pillow - Medium
Purchased item
Down Bed Pillow - Medium
"Love Now im spoiled when going to hotels lol"
Karen S.Verified
I had to speak to a Customer Service Rep. to complete my order.
Down Bed Pillow - Firm
Purchased item
Down Bed Pillow - Firm
"Shipping took almost a month and that made me angry. Even though the pillow..."
Nancy F.Verified
Quick delivery and easy to order.
Down Bed Pillow - Medium
Purchased item
Down Bed Pillow - Medium
"Super fluffy and holds its shape, love them!"
Patti A.Verified
Great quality fast shipping
Down Bed Pillow - Firm
Purchased item
Down Bed Pillow - Firm
"Just a bit to firm for my husband and I"
Virginia G.Verified
Great experience.
Down Bed Pillow - Medium
Purchased item
Down Bed Pillow - Medium
"I love these pillows. Found them at Universal in a hotel. This is my second..."
Peter F.Verified
thank you
Down Bed Pillow - Medium
Purchased item
Down Bed Pillow - Medium
"great pillows"
Patti G.Verified
How is good?
Down Bed Pillow - Medium
Purchased item
Down Bed Pillow - Medium
"They gave it to my sister as a gift and she loved it!"
Robert W.Verified
Ok but all sales final. No chance to exchange.
Down Bed Pillow - Firm
Purchased item
Down Bed Pillow - Firm
"Not as firm as previous purchase."
Andrew S.Verified
Everything was great. But the firm is not particularly firm.
Down Bed Pillow - Firm
Purchased item
Down Bed Pillow - Firm
"It’s not firm enough unfortunately."
Chris P.Verified
Easy to navigate and easy to pay!
Down Bed Pillow - Firm
Purchased item
Down Bed Pillow - Firm
"This is my third pillow from Phoenix. I first discovered them when I staye..."
Charles R.Verified
Easy
Down Bed Pillow - Medium
Purchased item
Down Bed Pillow - Medium
"Fast shipping, well packed! Absolutely incredible pillows!! Honestly only n..."
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