J F.
Took a long time to receive my purchase, which had I known the delivery time, would not have placed the order đ
Purchased item
The Ultimate Cooling Pet Mat
"Underwhelmed with the efficiency of the cool..."
Help For Paws store reviewsSee product reviews
Katherine B.
It arrived, although took a long time but is not as it was described in that it does nothing!
Purchased item
The Ultimate Cooling Pet Mat
"This does not feel.cool tk the touch or becom..."
David L.
Good but took a while to arrive
Purchased item
The Ultimate Cooling Pet Mat
"Good product"
April W.
Great
Purchased item
The Ultimate Cooling Pet Mat
"Dogs love them"
Patricia L.
A little small for the cage, seems good but delivery was slow.
Purchased item
The Ultimate Cooling Pet Mat
"Very good, a little small for the cage. Deli..."
Alice B.
This was fine but tracking was annoying through Yodel
Purchased item
The Ultimate Cooling Pet Mat
"We didnât find that this was even cool to tou..."
Anthony V.
the item arrived eventually.
Purchased item
The Ultimate Cooling Pet Mat
"This mat does feel alittle cool to the touch..."
Ann Marie R.
Everything went well. Delivery was 2 week and was delivered with care.
Purchased item
The Ultimate Cooling Pet Mat
"My cats are sharing this blanket its definite..."
Elayne H.
Not great delivery time then discover it isnât even cooling just nylon pad when arrived
Purchased item
The Ultimate Cooling Pet Mat
"Not worth money just nylon on thin backing wi..."
Louise E.
Easy and efficient to purchase and delivery was as stated
Purchased item
The Ultimate Cooling Pet Mat
"My dog loves it during this heatwave! Keeps h..."
Tracey W.
Not overly impressed.. sorry
Purchased item
The Ultimate Cooling Pet Mat
"Sorry, but these donât seem to be helping in..."
Joanne D.
Product cheap nasty nylon felt horrible not at all cooling
Purchased item
The Ultimate Cooling Pet Mat
"Came smaller, just feels like old fashioned n..."
Andrew R.
Easy to order and I could look up the tracking to see where my parcel was which was very helpful.
Purchased item
The Ultimate Cooling Pet Mat
"Nice and soft, easily washed, the dog finds i..."
Catherine P.
Good communications, good quality product and good fulfilment process
Purchased item
The Ultimate Cooling Pet Mat
"Great cool mat. My dogs wouldnât use the plas..."
Claire Y.
Easy to order, and everything I have ordered from you has arrived in good condition with no issues.
Would be a star higher if delivery time was quicker.
Purchased item
The Ultimate Cooling Pet Mat
"These are excellent.
My dog seeks his out whe..."
David R.
Easy shop but slow delivery.
Purchased item
The Ultimate Cooling Pet Mat
"Seems to be working for my dog."
Emily L.
Took quite a while to arrive but loved it when it did.
Purchased item
The Ultimate Cooling Pet Mat
"I donât understand how it works but itâs amaz..."
Iain S.
Took too long. They don't tell you there is no warehouse in the UK. It is shipped directly from China.
Purchased item
The Ultimate Cooling Pet Mat
"Complete rubbish. Wafer thin and it definitel..."
Jacquelyn H.
Took a while for order to come
Purchased item
The Ultimate Cooling Pet Mat
"Was disappointed with the mat. I got large as..."
Lesley Jane L.
Too slow
Purchased item
The Ultimate Cooling Pet Mat
"It does no work. Cannot see how it can. It..."
Sarah W.
Long delivery time and poor customer service
Purchased item
The Ultimate Cooling Pet Mat
"It took 2 weeks to arrive, is poor quality an..."
Karen R.
Took too long to arrive
Purchased item
The Ultimate Cooling Pet Mat
"I got something similar, but couldn't rember..."
Angela L.
Delivery takes too long
Purchased item
The Ultimate Cooling Pet Mat
"Disappointed - Not Worth the price. I had a h..."
Naomi B.
Slow. Item not shipped from the UK.
Purchased item
The Ultimate Cooling Pet Mat
"Cheap quality, thin and flimsy poor quality m..."
Gary F.
Amazing , fast delivery
Purchased item
The Ultimate Cooling Pet Mat
"Little girl loves to be laid out on this in t..."
S M.
Just as described
Purchased item
The Ultimate Cooling Pet Mat
"Great to have for the heatwave...for when my..."
Sj G.
Took far too long to come.
Purchased item
The Ultimate Cooling Pet Mat
"It took so long to be delivered I wished I ha..."
Catherine L.
Longer than expected
Purchased item
The Ultimate Cooling Pet Mat
"Makes absolutely no difference in the heat. I..."
Victoria B.
Terrible
Purchased item
The Ultimate Cooling Pet Mat
"Parcel was delivered and left on the path out..."
Jayne R.
easy browsing there web page, and straight forward from basket to paying and ordering, great communication, and every purchase your helping more animals in need so 5 stars from me
Purchased item
The Ultimate Cooling Pet Mat
"I was really surprised at how cool these mats..."
Mrs Samantha M.
Delivery took longer than expected , had to keep contacting company and when asked where product made as was told it was coming straight from warehouse no answer so I take it China !!!
Purchased item
The Ultimate Cooling Pet Mat
"It doesnât seem to cool very much and no wash..."
Natalie M.
took ages to get the mat
Purchased item
The Ultimate Cooling Pet Mat
"It is very flimsy"
Edda S.
Very friendly and a good cause for healing animals.. love it!!
Purchased item
The Ultimate Cooling Pet Mat
"Unfortunately the store has a good cause but..."
Sue W.
Great service
Purchased item
The Ultimate Cooling Pet Mat
"Had gel mats before which my dog just ignored..."
Lesley J.
E mailed to enquiry when I could expect my order after 5 days had elapsed reply advised could take 10 days, on the 10th day I e mailed again enquiring where my order was, response was I should receive in the next 1-3 days. Think you should make it very clear on your website that there are delays with purchases
Purchased item
The Ultimate Cooling Pet Mat
"Not sure my Weimaraner is benefiting from thi..."
Gary Y.
Great price delivery was reasonable time scale would use again
Purchased item
The Ultimate Cooling Pet Mat
"Feeling sceptical about how this would keep a..."
Kim O.
Very good.
Purchased item
The Ultimate Cooling Pet Mat
"Well made. Have folded it to make it more co..."
Carole F.
Took longer than I expected for delivery but overall good
Purchased item
The Ultimate Cooling Pet Mat
"Really impressed with this blanket. Itâs big..."
Moira J.
Delivery was slow
Purchased item
The Ultimate Cooling Pet Mat
"My very hot 14 year old Yorkshire terrier was..."
Danielle G.
Slow delivery
Purchased item
The Ultimate Cooling Pet Mat
"My dog loves his curling mat, the delivery wa..."
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