Portland Gear Store review | Loox

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Nadia M.Verified
I had ordered a compact backpack but received the wrong item. Customer service responded in a timely manner forwarding a return sticker. They sent the correct item - took a little longer than I expected - but not miserable and 100% worth the wait!
Cascade Backpack - Compact
Purchased item
Cascade Backpack - Compact
"What a terrific backpack!! I ordered the comp..."
Judith J.Verified
good color choices and prompt delivery
Cascade Backpack - Standard
Purchased item
Cascade Backpack - Standard
"comfortable, perfect size for me as I like a..."
CustomerVerified
I wanted to find a store, but happened across one in the Portland airport! I was so excited.
Cascade Backpack - Standard
Purchased item
Cascade Backpack - Standard
"I bought it after I researched which backpack..."
Sara B.Verified
Excellent products and great customer service!
Cascade Crossbody Bag
Purchased item
Cascade Crossbody Bag
"Absolutely love these crossbody bags; excelle..."
Susan E.Verified
Quality products!
Cascade Backpack - Standard
Purchased item
Cascade Backpack - Standard
"Great size, comfortable fit, sturdy design!"
Doreen P.Verified
Great! High quality gear.
Glacier Lunchbox
Purchased item
Glacier Lunchbox
"Perfect size. Love color."
Barbara S.Verified
Arrived 2 days early!
Cascade Getaway
Purchased item
Cascade Getaway
"My bag arrived early, just in time for a thr..."
Sherrie K.Verified
Easy and fun
Cascade Tote - Compact
Purchased item
Cascade Tote - Compact
"I love all of my PG products! They are high q..."
Jose Carlos G.Verified
Nice
Cascade Backpack - Standard
Purchased item
Cascade Backpack - Standard
"Nice"
Norman M.Verified
😁
Personalization
Purchased item
Personalization
"Awesome bag. Perfect letter customization lov..."
Elena G.Verified
Just the right size for the job.
Cascade Backpack - Compact
Purchased item
Cascade Backpack - Compact
"It would be nice if you had the accessory bag..."
Jennifer Elizabeth M.Verified
It was easy to track and arrived quickly.
Cascade Backpack - Standard
Purchased item
Cascade Backpack - Standard
"Really love this backpack. It fits under the..."
Mary P.Verified
Such great deliver service very fast
Laptop Sleeve
Purchased item
Laptop Sleeve
"Love it!! Perfect"
Elise B.Verified
My backpack arrived super quickly
Cascade Backpack - Standard
Purchased item
Cascade Backpack - Standard
"I am absolutely OBSESSED with this backpack...."
Laura E.Verified
I'm really glad I did not buy the backpack online and went to the store to make a decision. I was able to compare/contrast sizes and colors. I really appreciated the good help I received from store employees.
Cascade Backpack - Standard
Purchased item
Cascade Backpack - Standard
"This is a fabulous backpack and I purchased i..."
Jacqueline W.Verified
Truthful advertising and great service.
Travel Wallet
Purchased item
Travel Wallet
"Can't wait to try this out on the road."
Mary B.Verified
Minimal exchange but fine.
Cascade Backpack - Standard
Purchased item
Cascade Backpack - Standard
"I us d my new PG standard backpack for hiking..."
Christian V.Verified
I start knowing this brand through my son. I noticed the quality is excellent, little over price but it is worth it.
Cascade Carry-On
Purchased item
Cascade Carry-On
"I haven't use it yet, but I love it from the..."
Sharon H.Verified
The purchasing process was fine and delivery was fast. Still waiting to see how the return goes.
Cascade Backpack - Standard
Purchased item
Cascade Backpack - Standard
"I've been eyeing this a long time, finally bo..."
Michele M.Verified
Easy returns and great communication when your items are ordered and on their way.
Cascade Kit - Compact
Purchased item
Cascade Kit - Compact
"I have the larger Cascade toiletry bag which..."
Randy S.Verified
Easy and quick
Cascade Getaway
Purchased item
Cascade Getaway
"It’s a nice backpack"
Jamila S.Verified
Great variety! Awesome descriptions that are true!
Cascade Backpack - Standard
Purchased item
Cascade Backpack - Standard
"This bag is wonderful! Sturdy and holds every..."
CustomerVerified
I have been in a few times and everyone has been excellent.
Cascade Kit - Standard
Purchased item
Cascade Kit - Standard
"So far so good. I have one from before that..."
Sally J.Verified
I didn’t include discount when ordering. Contacted customer service and they immediately applied it with a refund! Wonderful customer service ❤️
Cascade Backpack - Standard
Purchased item
Cascade Backpack - Standard
"Love this backpack. So versatile!!"
Katherine S.Verified
Easy order. Quick response when I had a question. Slow shipping.
Cascade Backpack - Standard
Purchased item
Cascade Backpack - Standard
"Better than anticipated. I wanted it to match..."
Maria Z.Verified
Any kind of shipping update was not provided until I asked (about 2 weeks post order). My order was shipped immediately after my inquiry.
Cascade Getaway
Purchased item
Cascade Getaway
"The backpack itself is amazing. The delivery,..."
Sally H.Verified
I needed to return the bag and although I could not access the return through the return portal, the team communicated with me very quickly and sent me a fed ex label to return the bag.
Cascade Backpack - Compact
Purchased item
Cascade Backpack - Compact
"I did not care for the color FOG and the comp..."
Amy T.Verified
Easy process
Cascade Backpack - Compact
Purchased item
Cascade Backpack - Compact
"Perfect size! Holds a lot!"
Vedi E.Verified
Easy order. Shipping took longer than expected.
Cascade Weekender - Standard
Purchased item
Cascade Weekender - Standard
"Well made and sturdy. Ready to try it out on..."
Melinda E.Verified
The web site is easy to navigate and ordering was seamless. Delivery speedy.
Cascade Tote - Standard
Purchased item
Cascade Tote - Standard
"These items were gifts for my god daughter...."
Allyn S.Verified
Got a decent deal...communication was good. Pleasant experience.
Cascade Backpack - Standard
Purchased item
Cascade Backpack - Standard
"Looks great! Haven't been on a trip yet...bu..."
Maureen G.Verified
Pack came very quickly!
Cascade Backpack - Compact
Purchased item
Cascade Backpack - Compact
"Great size!"
Diane G.Verified
Great company
Cascade Weekender - Compact
Purchased item
Cascade Weekender - Compact
"Beautifully crafted"
Theresa S.Verified
Easy ordering and quick delivery!
Cascade Backpack - Standard
Purchased item
Cascade Backpack - Standard
"Love the color, size and functionality of thi..."
Julie A.Verified
Everything was perfect
Cascade Carry-On
Purchased item
Cascade Carry-On
"Great product, wonderful customer service ❤️"
Michael V.Verified
Jolly Good
Personalization
Purchased item
Personalization
"GREAT bag for a GREAT price. Love it"
Veronica N.Verified
Two purchases with fast service and great quality.
Travel Wallet
Purchased item
Travel Wallet
"The travel wallet is very slim with lots of c..."
Julie S.Verified
Very easy
Cascade Backpack - Standard
Purchased item
Cascade Backpack - Standard
"Look forward to using it for travel"
Deborah H.Verified
The shipping timing/communications were challenging. Post sale, a lot for the team to process
Cascade Backpack - Standard
Purchased item
Cascade Backpack - Standard
"I love everything about this backpack. Love..."
Janet F.Verified
Easy
Cascade Backpack - Compact
Purchased item
Cascade Backpack - Compact
"Love thr top opening. Ray to adjust straps. C..."
Portland Gear store reviewsVisit store