Laura D.Verified
It was fine
Purchased item
Cascade Backpack - Standard
"The backpack is not the issue. The backpack i..."
Portland Gear store reviewsSee product reviews
Igor G.Verified
Kira from customer service was great
Purchased item
Cascade Backpack - Standard
"Love the bag for work and travel. Looks uniqu..."
Helen J.Verified
Excellent and… fast delivery!!!
Purchased item
Cascade Weekender - Standard
"Great bag! Excellent quality!! Highly exceede..."
Teresa S.Verified
Love the products
Purchased item
Cascade Bag Charm
"It’s so adorable - it makes me smile every ti..."
Lillie C.Verified
They did not upload what they said they would do. In an email to me, they verified that my order would have my name embroidered on it. It did not.
Purchased item
Cascade Backpack - Standard
"My order was not personalized with my name as..."
Carol E.Verified
Easy to order, timely delivery
Purchased item
Cascade Backpack - Standard
"Love the functionality"
Rebecca B.Verified
Fast shipping, easy shopping!
Purchased item
Cascade Backpack - Standard
"I have high hopes for this pack as a carry on..."
Kathryn H.Verified
Easy app and proactive communication on the timing for shipping and delivery
Purchased item
Cascade Backpack - Standard
"Beautiful color and awesome backpack. I keep..."
Katie J.Verified
Everything went so smoothly!
Purchased item
Cascade Backpack - Standard
"Love this backpack. So cute and so efficient!"
Diana M.Verified
Got my bag as predicted, perfect.
Purchased item
Cascade Tote - Standard
"Just took my new bag on a trip. It's perfect..."
Janice H.Verified
quick
Purchased item
Cascade Pouch
"works perfect"
Henry A.Verified
Works
Purchased item
Cascade Backpack - Standard
"Comfortable"
Debra U.Verified
It charged me more to send it back than it did to send it to me.
Purchased item
Cascade Kit - Standard
"It did not hold as much as my LLBean soft sid..."
Theresa P.Verified
I ordered 2 items. 1 came quickly, 1 took a bit but arrived in plenty of time. Where to leave my packages was followed. I appreciated that!
Purchased item
Cascade Backpack - Compact
"I've not used my backpack yet. I've tried it..."
Bruce K.Verified
Easy to order from the website. Delivery was quick.
Purchased item
Cascade Backpack - Standard
"This backpack allows easy access to its conte..."
CustomerVerified
The store staff were incredibly helpful and friendly!
Purchased item
Cascade Pouch
"Great size pouch to fit additional travel ess..."
Gilbert R.Verified
Too longer then normal to get bag
Purchased item
Cascade Getaway
"Bag has great material, love the multi pocke..."
Geoffrey H.Verified
My original bag broke a zipper and after a few emails back and forth a team member named Dacotah helped me file my warranty claim and two days later I had a fresh bag. Couldn’t have been easier and Dacotah was great. I already ordered a cascade kit compact bag to go with my new backpack and will definitely be a returning PG customer. Shout out to Dacotah they deserve a raise! ;)
Purchased item
Cascade Backpack - Standard
"I absolutely love my cascade bag. I’m a TriMe..."
Gordon W.Verified
The customer service is very very good. And the store itself when I was there everyone was super helpful. Even doing recommendations on what type of bag and if I wanted to put extra stuff for and as far as the good deals are concerned. Your customer support for the backpack was even great because they explained how and why.
I’m just super pleased with all the customer service I got.
Purchased item
Cascade Backpack - Standard
"It’s a great backpack. I love it actually it’..."
Sharon H.Verified
Website was easy to use. Shipping took longer than expected as I live in the same town as Portland Gear.
Purchased item
Soft-Blend "P" Hoodie - Grey
"Sweatshirt is very generous. The length is s..."
Sarah F.Verified
Great
Purchased item
Cascade Backpack - Standard
"Perfect"
Yvette G.Verified
The backpack arrived quickly.
Purchased item
Cascade Backpack - Standard
"I had a generic work backpack. I travel to he..."
Donna F.Verified
Easy to order fast ontime shipping
Purchased item
Laptop Sleeve
"Nice quality but I misjudged the size for sto..."
Glenda S.Verified
Fast shipping and excellent packaging.
Purchased item
Cascade Getaway
"Have not used it yet. Initial impressions are..."
Suzanne P.Verified
Website easy to navigate.
Purchased item
Cascade Tote - Standard
"I really like the bag! I bought it primarily..."
Jana M.Verified
So easy to order. I wish you had the colors in everything. But they were limited as to what I could order.
Purchased item
Cascade Pouch
"Its very small, but ill find sonething to go..."
CustomerVerified
Fun shop with great staff
Purchased item
Heritage Hat - Core
"Great staff and great gear"
Melba M.Verified
I would like to have known the various shipping options a bit earlier in the check out process... but it came on time!
Purchased item
Cascade Tote - Standard
"This is absolutely perfect!
Light colored i..."
Amy B.Verified
quit with the harassing e-mails begging for a review before I have time to use it.
Purchased item
Cascade Backpack - Standard
"My initial reaction is that this is exactly w..."
Juliet R.Verified
Awesome
Purchased item
Cascade Backpack - Standard
"Wow wow wow the best thanks"
Dianne C.Verified
Excellent customer service.
Purchased item
Cascade Bag Charm
"Irresistible."
Allison L.Verified
The customer service rep was fantastic easy process and fabulous product!
Purchased item
Cascade Backpack - Compact
"I’ve had this backpack for awhile and very re..."
Ilona S.Verified
Easy to use and they stand behind their warranty!
Purchased item
Cascade Carry-On
"Purchased a Cascade rolling bag and after the..."
Jasmine K.Verified
I saw an ad online and I felt compelled to get the backpack. I’m glad there’s a human component that intervenes when I don’t get my answers through the automated system.
Purchased item
Cascade Backpack - Compact
"I originally bought the standard backpack and..."
Kierre K.Verified
Quality products
Purchased item
Cascade Backpack - Standard
"Great quality, holds lots of stuff, overall g..."
Ivy S.Verified
So many product options and delivery was SO quick.
Purchased item
Cascade Backpack - Standard
"What a great bag! I got to use this recently..."
Karen R.Verified
Fast shipping and packed appropriately so it looks gorgeous out of the box!
Purchased item
Cascade Getaway
"The Cascade Getaway is like a piece of art. S..."
Anita G.Verified
Easy to use and very good service
Purchased item
Cascade Backpack - Standard
"My husband was in need of a new backpack and..."
CustomerVerified
Got just what I wanted and quick assistance and check out to fit my precarious parking spot!
Purchased item
Cascade Tote - Compact
"It is light weight yet roomy and holds everyt..."
Kris V.Verified
Easy to order. Came quickly. Packed well.
Purchased item
Cascade Backpack - Standard
"I've only used this for domestic travel do fa..."
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