Shopping with Factory Direct is always great. The package everything securely. Stuff comes when expected. A large order will often be shipped in separate packages at different times when it's ready.
Purchased item
Woodland Scenics JP5597 Work Truck, HO
"These Woodland Scenics vehicles are great. No..."
Michael A.
I tried to order the unit a year ago and it never was available unit this year
Purchased item
Athearn Genesis ATHG41248 HO Gas Turbine w/Tender w/DCC & Sound, C&O #4500
"Everything is ok with the unit except the rea..."
Hershel W.
Fast delivery. Thank you.
Purchased item
Rapido 172005 Procor 3,000 Cubic Foot Aluminum Covered Hopper 6-Pack - Ready to Run -- Procor Ltd. UNPX Set #1 (aluminum, yellow, No Logo), HO
"Nice set of cars. Once they have been detaile..."
Edward M.
really, no further comment
Purchased item
Bowser 43241 70-Ton 2-Bay Covered Hopper w/Open Sides - Ready to Run - Executive Line -- American Colloid Company #3101 (Blt. 3-49 Repack 3-68, orange, white, black), HO
"Have not unboxed it."
Jeff L.
See previous post.
Purchased item
Banta Modelworks 2153 Oakboro Hey & Grain, HO Scale
"Very straightforward transaction with a respo..."
James K.
Would have liked shipment to have been quicker.
Purchased item
Kadee #147 HO Scale 140-Series Whisker Metal Couplers with Gearboxes - Medium (9/32") Underset Shank
"Couplers are fine.
Wish shipment would have b..."
Adam B.
Great service
Purchased item
Atlas N 2791 Turntable Motor Drive Unit
"Great service! Thank you"
Dave B.
Thanks roger for your help getting this product Canadian side
Purchased item
BLI 7337 2-8-0 Consolidation, TH&B 103, Paragon4 Sound/DC/DCC, Smoke, HO
"The TH&B 103 used to go past my house. The v..."
Mark K.
Exactly as expected.
Purchased item
Estes Rockets 9721 Der Big Red Max Pro Series
"Fun to build, impressive when completed. I am..."
William M.
Great company to work with.
Purchased item
Atlas 40005384 N TRAIN MASTER PH.1A SILVER ERIE LACKAWANNA #853
"Very pleased with unit. Great turnaround time..."
Mary B.
We received what we wanted on time.
Purchased item
BLI 7992 USRA Heavy Pacific 4-6-2, Unlettered, Paragon4 Sound/DC/DCC, N
"My son wanted one of these because this locom..."
Robert L.
Great service. Very reliable company.
Purchased item
Bachmann 26511 18 ft. Flat Car - Oxide Red, Data Only (2 per box) - On30 Scale
"Well built cars. I weather Bachmann cars to m..."
Scott L.
Excellent support & fair shipping charges!
Purchased item
Estes Rockets 9716 Star Orbiter Pro
"Easy build solid, strong Rocket!"
James S.
Fast and easy to use.
Purchased item
BLI 1632 Layout Lightning Storm
"One of the best interactive scenes for a mode..."
Dennis O.
Tremendous
Purchased item
BLI 6278 GE AC6000, GE Demo #6000, "Green Machine", Paragon3 Sound/DC/DCC, N
"You guys are great"
Martin L.
nothing really to share
Purchased item
Lionel 2-533420 O EMD SD40-2 - 3-Rail w/Legacy Sound, Control & Smoke -- Reading, Blue Mountain & Northern #1983 (BM&R Anniversary Scheme, blue)
"experience was excellent"
Warren D.
I don't think my bonus money was applied to my purchase.
Purchased item
Accurail 1707 36' Ds Wood Boxcar Lehigh & New England Built 1914, HO
"Nice little car. too bad my discount may not..."
Kenneth L.
Ordering was a breeze.
Purchased item
Rapido 134018 HO Scale New Haven County Car - NH McGinnis w/o Skirts #219 Bronx County
"Cannot get the lights to operate. Have waved..."
James B.
a good store to deal with.
Purchased item
Walthers SceneMaster 949-12103 Morgan Olson(R) Route Star Van -- FedEx Express
"it arrived quickly in good condition. It is a..."