Alfred L.
Found it very easy to navigate site and place order.
Purchased item
Excel 20010 #10 Sharp Curved Blades (5)
"Item arrived sooner than expected and package..."
Factory Direct Hobbies store reviewsSee product reviews
Ryan R.
Great service! Great transaction! Fast shipping! Great product! Great store!
Purchased item
BLI 9121 Coach-Baggage Combine, Unlettered, Pullman Green, HO
"Great service! Great transaction! Fast shippi..."
Bill P.
Easy transaction, good price.
Purchased item
Athearn Genesis ATHG66259 HO GP39-2, D&H #7405
"Pre-ordered from Factory Direct Trains. When..."
Barry H.
Great product and shipping
Purchased item
Athearn ATH3372 HO 1-Dome Tank, Union Oil/UOCX #10261
"Great product and service"
Larry H.
One of the items I ordered took months to arrive.
Purchased item
Estes Rockets 3187 18mm Engine Retainer Set 3pk
"I ordered both 24mm and 18mm retainers. The 2..."
Joel B.
Thanks
Purchased item
Micro Engineering On30 14-404 Code 83 #5 Frog Flex-Track Turnouts, Right Hand
"Thank you fast service"
Craig C.
They were able to take my order even though it was close to release time for the models. They also quickly contacted me once the order was in and ready to ship.
Purchased item
Athearn Roundhouse RND-1460 HO 30' Old Time Flat Car, BO #6590
"Appears to be well made. Nice to have a car..."
Joe M.
Easy ordering process. Fast shipping.
Purchased item
Rapido 175001 HO SP Dome-Lounge w/Fluted Sides: SP - Daylight: #3604
"Beautiful model with amazing detail. Great j..."
Jeff T.
quick and easy ordering
Purchased item
Athearn ATH87314 HO RTR Old Time 2-6-0 Mogul w/DCC & Sound,B&M#1377
"Great little model and it fills the roster of..."
William C.
Tremendous selection. Great service.
Purchased item
Athearn ATH87314 HO RTR Old Time 2-6-0 Mogul w/DCC & Sound,B&M#1377
"Classic Boston and Maine mogul at reasonable..."
Michael H.
The person I dealt with was very knowledgeable and fast, and easy to communicate with.
Purchased item
WalthersMainline 910-8209 89' Flatcar w/Tri-Level Open Auto Rack - Ready to Run -- Great Northern Rack Trailer-Train Flatcar RTTX #501905 (brown), HO
"Realistic look, and action!"
Michael C.
Good communication, prompt shipping, well-packed.
Purchased item
WalthersProto 920-42810 EMD GP9 with LokSound 5 Sound & DCC - Norfolk & Western #862 (black, white), HO
"Smooth running and nicely detailed locomotive..."
Bradley B.
No problems
Purchased item
Caboose Industries 204S Sprung Hi-Level with .190" Travel, HO & S Scales
"Easy purchase"
Gordon F.
My only issue has been that I have use used the discount toward the next purchase as the procedure is not completely clear to me.
Purchased item
WalthersProto 920-103207 30' ATSF 1300-Series Wood Caboose - Ready to Run - Santa Fe A.T.S.F. #1436 1938-1941 Scheme (Mineral Red, white), HO
"A very nicely detailed conventional wooden c..."
James R.
I had a reward amount, so I spent it. Great selection of products.
Purchased item
Peco PCOSL-40 Buffer Stop, Rail-built, Scale HO
"After painting it and placing on my diorama,..."
Karen T.
We found the shopping experience to be very easy.
Purchased item
Atlas HO 524 Code 83 Straight Track Assortment (12)
"It worked out well. Just what we needed."
Michael B.
Good customer service!
Purchased item
Rapido HO 141014 Budd Slumbercoach, Burlington Northern #333 "Loch Tay"
"Joe, I love Rapido passenger cars! Factory Di..."
Robert R.
Great
Purchased item
Walthers SceneMaster 949-8273 40' Hi-Cube Corrugated-Side Container - Assembled -- Span Alaska (blue, white), HO
"Great containers beautiful detail"
Dennis W.
High shipping charges
Purchased item
Broadway Limited Imports N 9310 EMD NW2 Switcher Locomotive Reading #100 (DCC and Paragon4 Sound Equipped)
"I would have like to see.it in action also.
I..."
Edhem A.
Item arrived quickly, well packaged and as described. No problems incurred.
Purchased item
Broadway Limited Imports 1020 Address Changer for HO, N, Z, On30, On3, and more
"Have not used it yet, but should do what I ne..."
Deborah D.
No issues. Good communication with order.
Purchased item
Preiser Kg 17609 Logs & Wood Piles - Kit, HO Scale
"Good quality, looks real. Good accent to mode..."
Keith K.
Prices are great. Took too long for delivery though. Also please consider a military/ first responders/ veterans discount.
Purchased item
Revell 5669 Jagermeister Porsche Gift Set 1:24
"Fun kit to build. I have 3 of them! Yeah , it..."
Alfie O.
Here in the UK almost impossible to get some nice locomotives at a sensible price.
I found the whole process outstanding, from placing my order on 14th September and delivery by DHL was on 18th September I am really impressed. I have installed a ESU Loksound V5 decoder and the sound is 1 of the best on the market.
Many thanks, will buy again
Purchased item
Athearn Genesis HO G41077 U50, Union Pacific #52
"Here in the UK almost impossible to get some..."
David B.
relaxing with a margarita in one hand and a beautiful green eyed redhead with big freckled boobs in the other arm snuggling in close and purring like a kitten........OK, I can dream a little alright!
Purchased item
Northeastern Scale Lumber 792 Freight Bolster 1 Pair, HO Scale
"As a scratch builder I ask myself why not use..."
Allan P.
Shopping was a positive experience and the product arrived quickly!
Purchased item
Walthers 920-1060 Lighting Kit for Fits WalthersProto(R) ACF, Budd & Pullman-Standard Cars, HO
"Adding interior lighting to passenger cars re..."
Herbert E H.
Excellent
Purchased item
BLI 7273 NYC 40' Steel Boxcar, Variety Set D, 1950's 4-pack, (NYC, RDG, DLW, NB), N Scale
"Delivered in timely manner."
Henry H.
Good products and fast shipping will shop again
Purchased item
Bachmann N 71388 52' Center-Depressed Flat Car with Sheridan Tank, DODX #30371
"It is really good I think I'm going to glue t..."
Bruce S.
Great service as always. Thank you.
Purchased item
Rapido 175002 HO SP Dome-Lounge w/Fluted Sides: SP - Daylight: #3605
"Love the detail and the lighting features."
Gary T.
Expensive but okay!
Purchased item
Rapido 175001 HO SP Dome-Lounge w/Fluted Sides: SP - Daylight: #3604
"Unfortunately I don't have a layout just 3ft..."
Joseph N.
Will be a Regular Customer
Purchased item
Rapido 175001 HO SP Dome-Lounge w/Fluted Sides: SP - Daylight: #3604
"Wonderful Service."
Bjarne H.
Perfect
Purchased item
Atlas 10004581 HO EMD GP38-2 - Sound & DCC - Gold -- Conrail #8205 (blue, white)
"Perfect"
Angel M.
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Purchased item
Woodland Scenics AS5338 Ike's Ice Cream Truck - N Scale
"๐๐ฝ๐๐ฝ๐๐ฝ"
William Z.
This was a preorder. Notification of arrival went well.
Purchased item
Rapido 175001 HO SP Dome-Lounge w/Fluted Sides: SP - Daylight: #3604
"Rapido did an excellent job on this project !..."
Rick B.
Service is good shipped very fast and they had the lowest price. What more is there to say!
Purchased item
WalthersProto 920-103204 30' ATSF 1300-Series Wood Waycar (Caboose) - Ready to Run - Santa Fe - A. T. & S. F. #1307 Pre-1938 Scheme (Mineral Red, white), HO
"The detail on the outside is incredible and t..."
Richard F.
The book I ordered was on the shelf took almost 3 1/2 weeks to get here even after a phone call explaining I needed the book as soon as possible. Wonโt deal with the company that has no sense of urgency or appreciate their customers needs.
Purchased item
Vallejo 75024 Book: WWII US Navy Colors
"The book is great. Couldโve used it when I wa..."
Irwin N.
Good prices, quick shipping, well packed, good communications.
Purchased item
WalthersProto 920-42558 EMD FP7 & F7B - LokSound 5 Sound & DCC - Southern Pacific(TM) #6446 & 8296 (gray, Scarlet, white), HO
"Good price, quick shipping, good communicatio..."
Daniel V.
Overall decent experience. Pricing was reasonable. Standard shipping is a little slow.
Purchased item
Auto World RS357 18' Gold Rush Go for the Gold Slot Race Set
"Prior to buying the Gold Rush set I was skept..."
Gareth H.
Very fast dispatch and delivery to the UK at a very reasonable price via DHL. Excellent service
Purchased item
Walthers SceneMaster 949-4175 Jersey Barriers -- 24 Sections, HO Scale
"Simple kit but with a bit of light weathering..."
Russ P.
Canโt find where I can apply credits from previous purchases to reduce cost of current purchases.
Purchased item
WalthersProto 920-18510 85' ACF 44-Seat Coach Union Pacific(R) Heritage Fleet - Ready to Run - Lighted - Texas Eagle - No Car Number (Armour Yellow, gray, red), HO
"Good car."
Kazuo T.
I thank you for your quick responce to my order.
Purchased item
BLI 8220 EMD GP35, ATSF 2824, Blue Warbonnet, No-Sound / DCC-Ready, HO (GP35u)
"It is a great model loco. I love it very muc..."
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