Nicole L.
It was smooth just not what I expected
Purchased item
CYRA Long Velvet Bedding Set
"I was expecting it to be much larger and soft..."
SLEEP, By SĀNTI store reviewsSee product reviews
Jake S.
Showed up fairly quick considering it was the holidays. It did seem rather pricey but I am happy with the quality so hopefully it holds up great.
Purchased item
CYRA Long Velvet Bedding Set
"It is very soft and really thick and heavy li..."
Trossie H.
Horrible
Purchased item
Amorgos Fine Velvet Bedding Set
"You lie about the quality of this"
Phillip D.
Shopping was easy but communication about shipping was not the smoothest. One item showed up later after the shipping showed as cancelled and customer care didn't respond to my email asking for clarification.
Purchased item
Velós Complete Bedding Set
"Has a nice weight to it. Very soft feel and g..."
Dylan F.
Product never arrived. I can’t get a reply back.
Purchased item
The Amorgos Fine Velvet Bedding Set
"It has been close to a month and I have still..."
Michael C.
You never applied the 10% discount as promised and never would respond to my repeated contact via your support email. 864-430-3000 Michael Cooper
Purchased item
The Velós Fine Velvet Bedding Set
"I'm upset because no one ever responded to my..."
Winston V.
Really bad! It took an extremely long time to ship
And I reached out several times to customer support and I am still waiting for a response!
Purchased item
Flat + Fitted Sheet, By SĀNTI
"Really bad!!
I washed the sheets before I use..."
Matthew S.
They don’t respond to your emails and no phone number of any kind. Not a good company to purchase from.
Purchased item
CYRA Long Velvet Bedding Set
"I order 2 comforts from them and one order wa..."
Nicole M.
easy and fast delivery
Purchased item
The Velós Fine Velvet Bedding Set
"Absolutely love the product!! I feel like I a..."
Forrest M.
Awesome service!!
Purchased item
Velvet Fitted Sheet, By SĀNTI
"The best ever!!!!! 5 stars ⭐️ all day!!!"
Jacob G.
The process to order was easy and delivered on time.
Purchased item
CYRA Long Velvet Bedding Set
"I reluctantly bought this for my girlfriend b..."
Jaden M.
Poor Customer Support
Purchased item
The Amorgos Fine Velvet Bedding Set
"Received wrong order and never got emailed ba..."
Francisco M.
Purchasing and receiving the item was great. It's just that the picture on the website did not match the color of what I received.
Purchased item
WÛLF Blanket, By SĀNTI
"The picture on the website made this look lik..."
N.
Horrible.
Purchased item
PAÕ Blanket, By SĀNTI
"Absolutely horrible, it took two weeks to shi..."
Dayna B.
colors and product dont match
Purchased item
The Velós Velvet Lux Bedding Set
"wrong product sent and worst custmer service..."
Christina M.
You do not respond to customer problems; I sent 2 notices to you 12/27/24. 3 of the 4 pillows zippers are broken and unusable. Why can't I contact you directly?
Unless this is rectified, I will never purchase from you again, will submit this to my social media accounts and add my dissatisfaction to BBB which currently has you rated as a F. Wish I has seen this before I trusted your company to send a excellent product.
Purchased item
WÛLF Blanket, By SĀNTI
"I've sent you multiple emails. The 3 of the 4..."
Lori B.
Very easy, just wish there was instruction on care.
Purchased item
WÛLF Blanket, By SĀNTI
"Great blanket!!! Very full and heavy but not..."
Christen C.
Quick to ship. Very easy site to navigate.
Purchased item
Amorgos Fine Velvet Bedding Set
"WOW. Completely worth the money. Sleeping lik..."
Jennifer A.
The shipping confirmation information could have been better.
Purchased item
PAÕ Blanket, By SĀNTI
"The material and weight of the comforter is w..."
Ryan C.
Never received. Can't get ahold of support
Purchased item
The Velós Lux Velvet Winter Bedding Set
"Never received! Cannot get a return message..."
Erin L.
So comfortable and soft and fluffy
Purchased item
FLORÉ Over-Sized Eucalyptus Comforter Set
"So soft like sleeping on clouds"
Lawrence C.
Easy to order.
Purchased item
PAÕ Blanket, By SĀNTI
"I bought this as a Christmas gift for my son..."
Lindsay H.
The one side is not soft it is scratchy. The color is not actually grey it is some purple gray color. The sheet is also not grey. I reached out to customer service multiple times and they haven’t responded. I want to return the item but no one gets back to you to get a return label. Warning do NOT buy from this company. Buyer beware!! I am filing a complaint with the BBB and notifying my credit card about this fraudulent company.
Purchased item
WÛLF Blanket, By SĀNTI
"The one side is not soft it is scratchy. The..."
Ricardo M.
You don't answer emails.
Purchased item
WÛLF Blanket, By SĀNTI
"I received mini pillowcases for set of 3 , I..."
Jeanne E H.
It was fine. We selected the mocha set, looking forward to it matching nicely with the ochre and oxblood colour scheme. Unfortunately, you shipped Sky Blue, which doesn’t work at all, but we’re stuck with it. Not happy.
Purchased item
Velvet Fitted Sheet, By SĀNTI
"We ordered a mocha set in September and it st..."
Nathan G.
Trying to return it still havent gotten a response back to the four emails I have sent .
Purchased item
The Velós Lux Velvet Winter Bedding Set
"Not the color I ordered , also listed as a "c..."
Krys H.
I’ve been trying to return my order bc it’s too big and cannot get any assistance in doing so.
Purchased item
PAÕ Pillowcase
"I have been trying to return my order because..."
Steven C.
Looking to exchange for a different color/material. Sent two emails and never got a response.
Purchased item
The Velós Fine Velvet Bedding Set
"I reached out via email because I'm not quite..."
Tom M.
I’ve sent your customer support several emails asking for help with my order. I’ve reached out several times but have been completely ignored.
Purchased item
The BRISA Over-Sized Eucalyptus Bedding Set
"I received the wrong comforter. I have emaile..."
Rebecca M.
No customer service
Purchased item
Kefalonia Velvet Bedding Set
"The color looked very different from ad photo..."
Christopher S.
Poor customer service
Purchased item
The BRISA Over-Sized Summer Eucalyptus Bedding Set
"I bought this item thinking that the actual c..."
Dustin C.
Customer service is impossible to get in touch with!
Purchased item
Amorgos Fine Velvet Bedding Set
"Very upset the comforter had a rip in it and..."
Dustin S.
TERRIBLE! SENT WRONG PRODUCT AND WONT RESPOND BACK AT ALL!!!!!!!!!!!!!!!
Purchased item
Velós Complete Bedding Set
"SENT WRONG COLOR! WONT RESPOND TO ANY EMAILS!..."
April A.
Haven’t used
Purchased item
The CYRA Luxury Velvet Bedding Set
"I received my order and didn’t get the chance..."
Yusoff T.
It was an easy process.
Purchased item
Amorgos Fine Velvet Bedding Set
"Smooth and soft as expected. However, I wish..."
Ahjurae S.
Your team doesn’t respond
Purchased item
BRISA Over-Sized Eucalyptus Bedding Set
"I’ve been trying to return this item. Please..."
Jeremy U.
Order never came and no reply
Purchased item
Amorgos Fine Velvet Bedding Set
"Order never arrived and customer service won’..."
Jake D.
I absolutely love this product! It exceeded my expectations in terms of quality and performance. However, I was disappointed with the customer service experience. Just a few hours after I made my purchase, the product was discounted by 20%, which was a greater discount than the one I initially received. I reached out via email to inquire about adjusting my price to match the new discount, but unfortunately, my emails were ignored. While I’m thrilled with the product itself, better communication from the customer service team would have made this experience perfect.
Purchased item
FLORÉ Over-Sized Eucalyptus Comforter Set
"I absolutely love this product! It exceeded m..."
Chyrisse W.
Bad customer service
Purchased item
The BRISA Over-Sized Eucalyptus Bedding Set
"I waited over a month to recieve the product..."
Nick R.
Absolutely terrible. Took way too long to ship and not a single response to any message.
Purchased item
DÍA Over-Sized Eucalyptus Comforter Set
"Absolutely awful customer service. Never got..."
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