Darlene B.
Horrible customer service!!
Purchased item
Double Up: 2 Handles + 4 Cleaning Heads (w/ Scraper)
"Did not receive my complete order & still ha..."
Rescue store reviewsSee product reviews
Louis B.
N/A
Purchased item
Grill Brush w/ Scraper
"I have them to family members for Christmas g..."
Jodi U.
Like
Purchased item
Just For Me: 1 Handle + 2 Cleaning Heads (w/ Scraper)
"Replaces for wire brush."
Mike K.
Very good experience with this company love the product
Purchased item
Ultimate Grilling Enthusiast pack
"Very nice kit and it works really good"
Dilorenzo A.
Na
Purchased item
Cleaning Heads
"Very easy and quick to steam clean the grill..."
Danette S.
Nothing more to say
Purchased item
Double Up: 2 Handles + 4 Cleaning Heads
"Your customer service is Very Poor. Paid Ext..."
Kara K.
Good experience
Purchased item
Grill Brush w/ Scraper
"Very durable product"
Carolyn R.
It has improved because I received my order..appreciate that!
Purchased item
Grill Rescue Dunk Tank
"It got here...thank you."
Charlie B.
No
Purchased item
Grill Brush
"Great product. Very pleased."
Mary Lou B.
Quick delivery
Purchased item
Grill Brush w/ Scraper
"Actually we haven't been able to use it yet b..."
Kristi E.
Horrible Customer Service.
Purchased item
Ultimate Grilling Enthusiast pack
"Get better customer service."
Ronald C.
No
Purchased item
Ultimate Grilling Enthusiast pack
"Not worth money."
Melinda L.
No
Purchased item
Grill Brush w/ Scraper
"It was a gift for a friend"
A G B.
No.
Purchased item
Ultimate Holiday Bundle: 1 Brush w/ Scraper + 1 Dunk Tank
"I’ve used this brand for some time. This pack..."
Brenda K.
No help, no return calls or emails. Nothing!!! Terrible terrible - expected better.
Purchased item
For Me: 1 RESCUE PRO + 1 Dunk Tank
"Poor service."
Roger K.
Still waiting to hear about the missing hangers.
Purchased item
For Me: Grill Grate Brush with Dunk Tank
"I had already used the non-groove version and..."
David S.
I ordered the grill scrubbers and gloves as Christmas presents. The process was easy and they kept me notified during the shipping process.
Purchased item
Rescue Grilling Gloves USA Edition
"I liked the quality and detail on the gloves!..."
Carol S.
Easy ordering, fast shipping
Purchased item
Grill Brush w/ Scraper
"Bought as a Christmas present for spouse. Lo..."
William J A M.
The general experience with Rescue has been the worst experience I’ve had dealing with any company.
Purchased item
Grill Brush w/ Scraper
"I ordered it back in November 2025 and haven’..."
Jacque P.
.
Purchased item
Rescue Pro
"I pur hased two as gifts for my Son in Laws...."
Patricia A J.
Making his job of keeping the grill clean easy.
Purchased item
Ultimate Grilling Enthusiast pack
"Son-in-Law loves it! He does a lot of grilli..."
Lynn H.
Terrible experience.
Purchased item
Rescue Pro
"It’s been almost two months since I ordered g..."
Laurie G.
The entire rescue items are terrific. It’s the customer service that has been extremely poor.
Purchased item
Ultimate Grilling Enthusiast pack
"I messaged more than three or four times to y..."
Terry B.
Received it quickly and had everything needed.
Purchased item
Grill Brush w/ Scraper
"Works beautifully!"
Kimberly R.
So glad I bought it!
Purchased item
Grill Brush w/ Scraper
"I was skeptical, but it’s AWESOME!!!"
Kathy B.
No
Purchased item
Forever Sponge - 2 Pack
"Love these sponges. Just throw in the dishwas..."
Karen A.
Yes you kept my money and refuse to reimburse me for the dunk tank I never received! Have sent multiple emails to customer service and only get AI replies. No human will answer me! This company needs reported to the BBB.
Purchased item
Grill Rescue Dunk Tank
"Never received my dunk tank and grill rescue..."
Greg H.
Great product, and really good service.
Purchased item
Ultimate Holiday Bundle: 1 Brush w/ Scraper + 1 Dunk Tank
"Got one for each of my sons for Christmas. Th..."
Kim M.
Everything went well from ordering to delivery.
Purchased item
Double Up: 2 Handles + 4 Cleaning Heads (w/ Scraper)
"Very impressed with how well this removes the..."
James M.
Terrible, a total scam, took my money and will not ship my order or provide any substantive information about my order.
Purchased item
Grill Rescue Dunk Tank
"Placed order 2 months ago, card was charged b..."
Sy B.
No
Purchased item
Grill Brush Hanger
"I like it"
Nathaniel A.
Nope, see my review.
Purchased item
Just For Me PRO: 1 Pro Handle + 2 Pro Heads
"I never got my order, and when I emailed your..."
Tracey Z.
Horrible customer service
Purchased item
Grill Brush w/ Scraper
"Worst possible service! I Just hope nothing g..."
Roger D.
Service is terrible as is your shipping
Purchased item
Grill Brush w/ Scraper
"I never got the product and you never gave me..."
Patricia A.
I had a missing piece when I first received my bundle, but when I contacted you it was sent to me which I truly appreciated.
Purchased item
Rescue Gift Bundle
"My son was very pleased when he received his..."
Thomas L.
Send the rest of my order!!
Purchased item
Just For Me: 1 Handle + 2 Cleaning Heads (w/ Scraper)
"Have not received my second brushhead!"
James O.
Always works
Purchased item
Cleaning Heads
"Always great"
Wade P.
Love all their products.
Purchased item
Grill Rescue Dunk Tank
"Love this accessory. It made great Christmas..."
Sandra C.
Your online support is terrible and ignores requests.
Purchased item
Ultimate Holiday Bundle: 1 Brush w/ Scraper + 1 Dunk Tank
"I placed an order in early December, never re..."
Sarah K.
Read review
Purchased item
Grill Brush
"Haven’t gotten to use it yet because I ordere..."
Rescue store reviewsVisit store