Augustine S.
Emailed at least 5 times to customer service and no resolution!! Wrong whammy bar
Purchased item
Donner DST-550 ST Electric Guitar
"The guitar came with the wrong whammy bar and..."
Donner Music - US store reviewsSee product reviews
Maurizio M.
I initiated a return and have not gotten back to or answered. I do not like the product I purchased from you guys and will not be buying things from you in the future.
Purchased item
Donner CV-2 Wireless Microphone Transceiver
"Battery dies out quickly. Trying to make a re..."
Dwayne H.
Best customer service
Purchased item
Donner DED-300 PRO Electronic Drum Set with Independent Hi-Hat
"Best customer service"
Lindsey U.
I emailed you after recording my purchase AND HAVEN’T GOTTEN A RESPONSE. THE PIANO YOU SENT ME IS BROKEN.
Purchased item
Donner DDP-400 Professional Digital Piano
"I sent an email. NO RESPONSE. THE PIANO THEY..."
Elizabeth M.
I am unhappy with the fact that no one will exchange our piano (main component) for one with a structurally and aesthetically correct keyboard placement.
Purchased item
Donner DDP-100 Weighted Digital Piano
"the keyboard is tilted back towards the piano..."
Michael L.
Customer service is horrible and appears to be ai. Its going to be a month before I can play my drums.
Purchased item
Donner DED-300 PRO Electronic Drum Set with Independent Hi-Hat
"Shipped us and incomplete drum set. It appear..."
Nichole S.
Cannot get ahold of customer service to return.
Purchased item
Donner DDP-80 PLUS Digital Piano with Semi-open Cover
"I tried to return it as I mistakenly bought t..."
Ralph B.
Great experience shopping from Donner. Fast shipping.
Purchased item
Donner White Tape Stereo Delay Pedal
"Great pedal. Its like two delays in one pedal..."
Elizabeth R.
It was easy
Purchased item
Donner Duet Adjustable Height Cushioned Piano Bench
"It looks really nice and is comfortable. It’s..."
Hiro Itaya
Quick response!
Purchased item
Donner NHL-500 Headless Electric Guitar (HLX-500)
"This is a great guitar with affordable price!..."
Jonathon M.
It was easy to order. But the shipping was way too long. But that’s what free is I guess.
Purchased item
Donner Drum Music Stand
"Would have been a little nicer if the music h..."
Warren S.
Quick & Easy!
Purchased item
Donner HUSH™ X PRO Electric Guitar
"Wow! The Hush X Pro is everything I was wanti..."
Melissa E.
Super responsive and helpful service!
Purchased item
Donner DDP-80 Wooden Digital Piano
"Looks, feels and sounds great!"
Brandi N.
Fast shipping.
Purchased item
Donner DST-152 HSS with Coil Split Electric Guitar Kit
"My 15 year old daughter researched and paid f..."
Sean M.
Donner was great, website was easy to navigate
Purchased item
Donner HUSH™ X Electric Guitar
"I spend a lot of time in my car and this guit..."
Casey T.
Thanks
Purchased item
Donner RISING-G1 Carbon Fiber Travel Acoustic Guitar
"I have an Alvarez and an Ovation, both great..."
Anton C.
Item as described. Sent fast
Purchased item
Moukey MPFBK5 Foldable Mic Shield
"For the price it is an excellent product. Ite..."
Michael H.
First time purchase from Donner. I’ll definitely be back!
Purchased item
Shipping Protection
"Better than expected! Fun to play. Good price..."
Terry N.
Sale price was very good. Shipping was fast, and my guitar arrived in perfect condition. Only negative is I could not correct my email address after my order was placed.
Purchased item
Donner HUSH™ X Electric Guitar
"I’m a senior who enjoys playing guitar casual..."
Leigh R.
The item arrived damaged..poor customer support
Purchased item
Donner DEP-16 88 Key Weighted Portable Digital Piano for Beginner
"The piano arrived damaged and I emailed custo..."
Janica B.
Went great. Came on time etc
Purchased item
Donner DDP-80 Wooden Digital Piano
"It's perfect. Plays great and not cumbersome..."
Michael W.
Very easy, intuitive to navigate, and predictable shipping.
Purchased item
Donner Versa - Yellow Fall II Reverb&Delay Combo Pedal
"Fantastic pedal for a small live DAWless synt..."
Martin R.
Doing business with Donner is easy and I always feel I get a great product at a very fair price.
Purchased item
Donner DBM-10 Bluetooth Auto Page Turner Pedal
"I have an older Ipad with a sheet music progr..."
John D.
good
Purchased item
Donner HUSH™ X PRO Electric Guitar
"cant wait to travel with it"
Darcy S.
I did it online and it was straightforward
Purchased item
Donner Solid Wood Two-Seater Piano Bench
"It arrived promptly and in good condition. It..."
Mike H.
Nice price and fast shipping
Purchased item
Donner Essential L1 Synthesizer
"It’s a fun little synth. It has flaws but is..."
Nancy B.
it arrived in good time as advertised
Purchased item
Donner DP-10 Foldable Semi-Weighted Digital Piano
"I wish it sounded a little better and that th..."
Mark M.
Donner Music was good to work with.
Purchased item
Donner DBM-10 Bluetooth Auto Page Turner Pedal
"Well made, dependable, easy to setup and use,..."
Emory K.
Donner - Shipped fast, they do what they do....
Purchased item
Donner Pocket Go Multi-Effects Processor Pedal
"Very Good value ! I love that I can take thi..."
Richard L G.
Fast and curious
Purchased item
Donner HUSH™ I PRO Acoustic-Electric Travel Guitar
"It does everything I need and more"
Oscar M.
Best prices are from Donner website.
Purchased item
Donner HUSH™ I PRO Acoustic-Electric Travel Guitar
"Now I can play any and every where!"
Matt B.
Slow response time and no number to call
Purchased item
Donner Essential L1 Synthesizer
"Midi doesn’t work."
Daniel J.
Fast shipping, daughter loves the guitar just wish you'd be able to fix the issues
Purchased item
Donner HUSH™ I PRO Acoustic-Electric Travel Guitar
"The case is scuffed doesn't come off.
The sec..."
Ian W.
I placed my order, received confirmation, updates on shipping, and it arrived quickly, boxed beautifully and in perfect condition.
Purchased item
Donner NHL-500 Headless Electric Guitar (HLX-500)
"For the money, Donner makes an incredible gui..."
James N.
Was easy to order and had a discount. Love the guitar. Plays beautifully.
Purchased item
Donner NHL-500 Headless Electric Guitar (HLX-500)
"It arrived in perfect shape. I like that the..."
Annette E.
Very easy to work with. Great communication and shipped as soon as the payment cleared.
Purchased item
Shipping Protection
"I highly recommend purchasing the shipping pr..."
Candace P.
Great customer service. Was very prompt responding to emails.
Purchased item
Donner DDP-80 Wooden Digital Piano
"Love the piano so far!"
Thomas D.
Customer service
Purchased item
Donner DDP-80 Wooden Digital Piano
"Include all parts. Adapter missing told me to..."
John L.
Not pleased with the physical condition of the piano. There was damage to the right corner (see photo).
Purchased item
Donner DDP-80 Wooden Digital Piano
"The piano arrived with damage to the right co..."
Luke S.
The shopping experience was fine, what soured the experience was receiving a damaged guitar.
Purchased item
Donner HUSH™ I Acoustic-Electric Travel Guitar
"The box was beat up badly by the time the gui..."
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