Tyler F.
Controller has issues, took wayyyy too long to ship despite paying extra and the customer service was unhelpful
Purchased item
Rush Build Speed Upgrade
"Ordered rush build speed to several months to..."
Cinch Gaming store reviewsSee product reviews
Dontrel H.
The lack of communication
Purchased item
Custom Cinch Xbox Pro - Custom Design Ref: CRRCTW
"I can’t set my Dad zone to zero because I hav..."
Matthew N.
Already explained in previous box
Purchased item
Custom Cinch PS5 Pro - Custom Design Ref: 3ZTWQM
"Great controller and price, but took them twi..."
Ali H.
The finishing of the product was not good, and the printing quality was poor and did not meet expectations. In addition, the delivery was significantly delayed—taking more than double the time that was originally promised.
Unfortunately, this experience has been very disappointing, and it will be my first and last time dealing with your company.
I hope you take this feedback seriously and work on improving your quality and delivery times.
Purchased item
Custom Cinch PS5 Pro - Custom Design Ref: L5IPGJ
"The finishing of the product was not good, an..."
Aaron O.
Quick and easy to order, shipping was a small delay! But I would rather support a small business and wait on shipping!
Purchased item
Quick Ships Player One Pro Pack PS5
"The cord won’t fit my ps5, so that stinks (th..."
Flora A.
Love it
Purchased item
Quick Ships Mafia Classic Pro Cinch PS5
"Awesome controller thanks very much"
Joseph S.
Order was very delayed, poor customer service, order came in broken and had to be sent out for another month before use, and is still not working properly.
Purchased item
Custom Cinch PS5 Pro - Custom Design Ref: LOWFVI
"Order was very delayed, poor customer service..."
David S.
gg
Purchased item
Controller Repair Service
"gg"
Gary C.
They fixed my mistakes
Purchased item
Custom Cinch Xbox Pro - Custom Design Ref: ZFGDVOR
"Great"
Sam J.
No customer support
Purchased item
Quick Ships Waves Pro Cinch Xbox
"Shipping took wayyyy too long. Controller qua..."
Tanaya I.
Love
Purchased item
Rush Build Speed Upgrade
"Love it! I have naturally dry/rough hands so..."
Tove B.
Love it
Purchased item
Custom Cinch PS5 Pro - Custom Design Ref: MZIETT
"Werry good"
Gabe W.
See my previous scathing review of my repair and purchasing experience.
Purchased item
Controller Repair Service
"This repair service took like 5 months. I rec..."
David R.
Love it. Send me an other one but free you won’t lol
Purchased item
Quick Ships TMR Tactical Pro Cinch PS5
"Would get an other one. Send me one free you..."
Seaofthieves I.
Perfect shipping. The staff kept us informed the whole time via email with excellent support. The packaging was perfect and very well done. Very satisfied!
Purchased item
Custom Cinch Xbox Pro - Custom Design Ref: UPRVLU
"We needed to create a custom controller to gi..."
Malak A.
I loved the quality of the controller but customer service and shipping times need a lot of work to become satisfactory
Purchased item
Rush Build Speed Upgrade
"I paid for rush shipping which promised my or..."
Jose G.
Awful
Purchased item
Custom Cinch PS5 Pro - Custom Design Ref: EKA6F4E
"Horrible customer service, false advertising,..."
James R.
Makes me happy when im alone
Purchased item
24 Hour Player One Pro Pack PS5
"Nice controller. Its our no snacks controller..."
Patrick S.
No customer service. I returned a controller and crickets from “customer service”.
Purchased item
24 Hour Red Tactical PS4 Pro
"The audacity of receiving promotional emails..."
Colean H.
Very disappointed with the company
Purchased item
Cinch Gaming Gift Card
"Used the gift card to fix to control controll..."
Kiyoshi V.
Took a while to build for my custom controller, but was patient enough to wait
Purchased item
Custom Cinch PS5 Pro - Custom Design Ref: JVY9Z8
"Very good build quality, made my aiming more..."
Eugene S.
Love your controllers !!! Will buy again!!
Purchased item
24 Hour Mafia Classic Pro Cinch PS5
"It was a bit rough at start using the new con..."
Kyle S.
Always gonna trust this company
Purchased item
Custom Cinch PS5 Pro - Custom Design Ref: PCWGRF
"I love the controller the Thumbsticks feel gr..."
Robert P.
Great fast shipping
Purchased item
24 Hour PS1 Retro PS5 Pro
"Loved this controller bring me back to my fir..."
Dirtracingytps
Keep up the great work you guys do
Purchased item
Custom Cinch PS5 Pro - Custom Design Ref: JGQTIU
"It helped me with my gameplay on seige and fo..."
Kian E.
The build time didn’t match up with what it should have been
Purchased item
Custom Cinch PS5 Pro - Custom Design Ref: G91UIY
"I love the controler it’s been working realy..."
Jose S.
Yeah it was working fine. When I got it on Christmas I was happy opened it. Played the game and worked fine. Everything I didn’t even drop it either I took good care of it and made sure I never dropped it cause it was my first custom controller and I really wanted one
Purchased item
24 Hour TMR Tactical Pro Cinch PS5
"My button stopped working on my controller, m..."
Daniel C.
no
Purchased item
24 Hour PS1 Retro PS5 Pro
"10x better forsure"
Steven M.
I’d buy from them again
Purchased item
Custom Cinch PS5 Pro - Custom Design Ref: IABTNP
"Makes the factory controller feel cheap and t..."
Joaquin J.
Nothing to add
Purchased item
Controller Stick Drift Fix
"No stick drift. Clean play. Thanks!"
Lucas O.
Periodic updates on status of repair and delivery would be nice, especially if the company knows that they are inundated.
Purchased item
Controller Stick Drift Fix
"Took a couple months to get the controller ba..."
Zachary F.
Nope
Purchased item
Custom Cinch PS5 Pro - Custom Design Ref: TYX5FF
"This is easily the best controller and experi..."
Brian B.
Great service
Purchased item
24 Hour TMR Tactical Pro Cinch PS5
"I wish I would’ve told you to lower my back b..."
Isaiah S.
They were on top of everything that I had bought fast build + shipping was fast
Purchased item
Custom Cinch Xbox Pro - Custom Design Ref: FQ3UOR
"Any game will improve by a cinch gaming contr..."
Justin S.
Took to long for something i could have ordered on Temu and it work better
Purchased item
Custom Cinch Xbox Pro - Custom Design Ref: WHTUEM
"It felt cheap was falling apart"
Antonio A.
Na
Purchased item
24 Hour TMR Tactical Pro Cinch PS5
"I had my modifications done to my first Cinch..."
Shawn M.
Don’t like how customer support communication slow and no phone
Purchased item
Custom Cinch Xbox Pro - Custom Design Ref: HNYZYZ
"Had input failure sent back for warranty"
Corey W.
Beside the shipping time uts great overall having an almost instant email back good deals and a big friendly customer expience
Purchased item
Custom Cinch PS5 Pro - Custom Design Ref: DYHITR
"Its a great controller dont get me wrong anti..."
Trevion S.
Shipping was quick just waiting on the controller to be sent back repaired its been a while
Purchased item
24 Hour Black Tactical Classic Pro Cinch PS5
"Just waiting for the controller to be returne..."
Ellis H.
I like
Purchased item
24 Hour TMR Tactical Pro Cinch PS5
"This is my first one so I don’t know what to..."
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