Thathair Store review | Loox

Thathair store reviewsSee product reviews

Tonijo H.Verified
The first halo I got the color was darker than I had wanted it to be. So I did a color match quiz and they sent me a new halo that matched my hair almost perfectly. The customer service was amazing and prompt and super kind! I will definitely recommend you guys. Thank you!
Erica R.Verified
Good experience, fast shipping and the product is decent but it does not feel secure.
Jennifer R.Verified
Very respectful and I got my hair rather quickly
Csilla E.Verified
The WORST customer service EVER! Not honoring your advertised return policy and not responding to email inquires.
Joni C.Verified
Nothing with shopping it was just the product
Megan T.Verified
Misleading information
Olivia S.Verified
Took forever to arrive and the hair was bad quality.
Elyse G.Verified
Super
Natalie R.Verified
We have ordered numerous times and love the color and look of halos but they dont last more than a few months
Krista M.Verified
I'd like a refund
Rachel G.Verified
The « adjustable » wires broke. I couldn’t use it even one time. Waste.
Cheryce M.Verified
Easy and convenient
Victoria S.Verified
Love the color and easy to wear
Amber P.Verified
Sucks
Michelle M.Verified
Very efficient.
Elizabeth S.Verified
I feel like I've been tricked by advertising and likely cheated.
Raine S.Verified
Had a problem but they went out of their way to make it right. I’m very happy.
Sheryl H.Verified
Customer service ok
Alaxandria B.Verified
They are not answering my emails to return this item!
Gozde T.Verified
they are to thick and big
Pina Joy M.Verified
I am getting no cooperation.
Kelly L.Verified
N/A
Stacey G.Verified
Quick delivery and looked like what I ordered no scam ..would buy again beautiful love it
Naama R.Verified
Shopping was great but the extensions dont fit
Emily P.Verified
I didn’t even open the package. The extensions came in, but was not allowed to return them.
Daniel F.Verified
Didn't like, didn't fit, couldn't adjust, no reply when requested return.
Diane B.Verified
Wish they would stay on my head. I don't have thick enough hair to hold it on. The little combs do not stay.
Ryan Tovah B.Verified
Awful grossly misrepresented product that didn’t even match and totally damaged your hair with those clips. And zero customer support and very misleading about returns.
Valerie D.Verified
The halo is a little too big but the color does not match.
Demetria L.Verified
Wrong color
Cheryl S.Verified
I just did it and awful product
Diane C.Verified
I like the product. It's too large for my head. If there's a way to make it smaller, please let me know
Nora A.Verified
Fast shipping and color batch was pretty close
Jennifer M.Verified
Horrible
Heather R.Verified
Frustrating to say the least. The process to color match should be clearly stated up front since the risk is very high of it not matching from the online images. I would not have purchased if I had known.
Michelle L.Verified
Return policy is terrible
Debora P.Verified
Good customer service.
Linda M.Verified
Didn’t get what I ordered.
Pamela H.Verified
Website says easy returns and money back guarantee. I tried to return and could only get half back.
Mary J.Verified
Could not match my hair color after three tries, but customer service was excellent.
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