Stephen R.
Why wasn’t my shipping refunded? Why did it take two months to get this little tiny thing?!
Purchased item
Painless Tattoo Numbing Cream
"It took you two months to ship this and you d..."
PainlessTattoo store reviewsSee product reviews
Kaitlyn S.
Zero customer service. Horrible horrible horrible
Purchased item
Painless Tattoo 3 Pack
"This is a horrible company. I have no idea ho..."
Jaliyah R.
Bad customer service!
Purchased item
Painless Tattoo Numbing Cream
"I placed an order 4/5 days before my tattoo a..."
Mitchell A.
I never got my order and they never got back to me about it after I reached out.
Purchased item
Painless Tattoo Cream
"I never got my order."
Mike B.
Poor customer service. Never received a response. Shipping took over a month. Poorly packaged.
Purchased item
Painless Tattoo Numbing Cream
"Took over a month to receive our order. We at..."
Ashley T.
Great! Shipping took a little while to come in but not too bad.
Purchased item
Painless Tattoo Numbing Cream
"Painless Tattoo was amazing! Bought it for my..."
Jamia A.
Shipping took over a month, and I thought I was scammed.
Purchased item
Painless Tattoo Numbing Cream
"I haven’t used the actual cream yet because I..."
Christopher C.
My order was never delivered, and I was never contacted by the company once they advised them of the issue
Purchased item
Painless Tattoo Numbing Cream
"My order was never delivered nor was I ever c..."
Tex L.
This company is an absolute joke. I reached out multiple times and was completely ignored. I never received my product and was forced to contact my bank to cancel the charge. I placed my order nearly a month before my appointment, yet nothing ever arrived. Zero communication, zero accountability, and a complete waste of time.
Purchased item
Painless Tattoo Numbing Cream
"This company is an absolute joke. I reached o..."
Michael E.
Not strong enough
Purchased item
Buy 5 Cream Get Spray FREE
"I used a 15 gram cream packet and it lasted 3..."
Rami T.
I would definitely recommend
Purchased item
Painless Tattoo Numbing Cream
"Completely painless"
Jesse B.
Thanks
Purchased item
Painless Tattoo Numbing Cream
"Great"
Barbie A.
Lack of customer service and way too long to ship
Purchased item
Painless Tattoo Numbing Cream
"I love the cream! It works and for several ho..."
Eve G.
Very upset about the lack of transparency with shipping times and supply chain issues. Also horrible customer service. Emailed and called over 10 times before I texted and finally received a response
Purchased item
Painless Tattoo Numbing Cream
"Cream works great! Really upset though that w..."
Shane W.
Better customer service and need my product or refund
Purchased item
Painless Tattoo Numbing Cream
"Actually return customer service inquiries."
Joseph W.
Shipping could be faster. Took nearly 2 weeks to get.
Purchased item
Painless Tattoo Numbing Cream
"I noticed a much different smell of the numbi..."
Carmen M.
Hope next time it won’t take as long as now to get it.
Purchased item
Painless Tattoo Numbing Cream
"I use Painless Tatoo cream to do facial cosme..."
Liz P.
Order was supposed to be priority insured shipping. Took 24 days to arrive. I already had my tattoo and was no longer at that address. I reached out to customer service multiple times with no response.
Purchased item
Painless Tattoo Numbing Cream
"Ordered this 11/23 with priority insured ship..."
Robert S.
Find a new shipping company
Purchased item
Painless Tattoo Numbing Cream
"I never received my order , the shipping comp..."
Brian H.
Horrible customer service.
Purchased item
Buy 5 Cream Get Spray FREE
"Ive already emailed you guys twice. It took 3..."
Savion L.
Yeah I would like to receive my items that I pay money for. And maybe some customer service that actually helps.
Purchased item
Buy 5 Cream Get Spray FREE
"Still haven’t received my package!"
Katrina T.
Just wish I got to try it!
Purchased item
Painless Tattoo Numbing Cream
"It came in ripped open couldn't even use the..."
Robert Y.
Ready to be shipped takes forever to process.
Purchased item
Buy 5 Cream Get Spray FREE
"Love the product but dislike the time frame f..."
Crystal K.
Never received my order got a fake routing number. Tried contacting my email text phone call and social media messages never heard back after a month and a half had to call my bank and get my money back.
Purchased item
Painless Tattoo Numbing Cream
"Never received my order got a fake rounding n..."
Anthony G.
Customer service and satisfaction does not matter to this company.
Purchased item
Painless Tattoo Cream
"I have not used the product because it came l..."
Michelle S.
Never again
Purchased item
Painless Tattoo Numbing Cream
"I only Gave it a one star because it took wel..."
Merryann F.
Very poor shipping and customer service
Purchased item
Buy 5 Cream Get Spray FREE
"IT JUST arrived today. Bought on Dec 2nd. Pai..."
Brandon M.
Work on your customer service. Responding is a good start.
Purchased item
Painless Tattoo Numbing Cream
"The product is good, but shipping takes a ver..."
Patrick M.
Shipping process wasn’t good
Purchased item
Painless Tattoo Numbing Cream
"Delivered super late from when I ordered it,..."
Jazmin M.
Never responded to my emails regarding shipping
Purchased item
Buy 5 Cream Get Spray FREE
"I like the cream but it took three weeks just..."
Nathan T.
Haven’t tryed it out yet
Purchased item
Buy 5 Cream Get Spray FREE
"Order it on December 5th, my tattoo appointme..."
Angel I.
Did not work at all! Please refund the money.
Purchased item
Painless Tattoo Numbing Cream
"My husband applied the cream, covered it and..."
Jeff F.
Shipping time very slow
Purchased item
Painless Tattoo Cream
"Very very very very slow shipping. Took forev..."
Rachel M.
Nope
Purchased item
Painless Tattoo Numbing Cream
"I have orded this quite a few times in the pa..."
R.
Numbing cream works great, shipping takes forever. I paid extra for fast delivery and haven’t received package yet. It’s been almost a month. Very disappointed.
Purchased item
Painless Tattoo Numbing Cream
"Paid extra for 3-5 day shipping and still hav..."
Carl F.
Horrible they never answer and it took a month when a paid express for a 2 day shipping
Purchased item
Painless Tattoo Numbing Cream
"I paid express shipping and got it in 1 month..."
Chad L.
Don’t order from here if you’re needing it in a reasonable about of time.
Purchased item
Painless Tattoo Numbing Cream
"I ordered this item 11/11/25, I just got it o..."
Johanna S.
Didn’t work
Purchased item
Painless Tattoo Numbing Cream
"Didn’t work at all. Waste of money"
Christopher F.
Product came super late.
Purchased item
Painless Tattoo Numbing Cream
"Product came 2 weeks late."
Mike W.
It took 6 weeks to get the product
Purchased item
Painless Tattoo Numbing Cream
"The product is great but it took 6 weeks to g..."
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