I placed an order for numbing cream on March 2, 2026 and paid for 2-day express shipping so it would arrive in time for my tattoo appointment. The product did not arrive before my appointment, and as of March 17, 2026, I still have not received it. I have contacted the company twice requesting an update and a refund, and both attempts have been ignored. There has been no communication, no resolution, and no accountability. Based on this experience, the company is unreliable and does not fulfill