Drake S.
Have used the product before but the fact that I haven't recieved it and customer service has yet reached back out. Beyond unsatisfactory
Purchased item
Painless Tattoo Numbing Cream
"Still have not recieved my purchase. Its bee..."
PainlessTattoo store reviewsSee product reviews
Trey M.
Never got my order. It’s been over a month. I’m very dissatisfied and will never recommend your product to anyone after this.
Purchased item
Alpha Tattoo Butter
"I never even received my order. It’s insane h..."
Cassie C.
I paid for priority shipping and did not receive it within that time frame. When I reached out via email, the response did not even address the fact I requested a refund for the priority shipping that was not honored. The email just stated that the shipping company had received my package. My issue was completely ignored. I may not use this product again solely because of the terrible customer service I received.
Purchased item
Painless Tattoo Numbing Cream
"I paid for priority shipping and did not rece..."
Michael L.
Customer service is terrible!!
Purchased item
Painless Tattoo Numbing Cream
"Customer service is terrible! Can’t get a res..."
Laquitta B.
O out of 10 would not recommend to any one
Purchased item
Painless Tattoo Numbing Cream
"I had the worst experience with trying to get..."
Nicholas C.
Shipping took five weeks. Customer service did nothing to help with the situation and communication is horrible. Go with Tattoo numbing cream company. Their customer service is much better and the product is just as good.
Purchased item
Painless Tattoo Numbing Cream
"Placed an order on Nov 16th and did not recei..."
Shannon N.
I never received the product, and it really didn't seem like it mattered to them at all.
Purchased item
Painless Tattoo Numbing Cream
"I never received the product."
Kate M.
Never responds to emails. I never got my product. Tracking information shows in Utah for 2+weeks.
Purchased item
Painless Tattoo Numbing Cream
"Never received product that was ordered Decem..."
Brandon F.
Took forever to receive, and small amount compared to the price.
Purchased item
Painless Tattoo Numbing Spray
"Took forever to receive and very small amount..."
Andrew C.
Don’t waste your money on better shipping
Purchased item
Painless Tattoo Numbing Cream
"It’s not the product, it’s the fact that I or..."
Robert B.
Horrible shipping.. Even the international shipping was only 5-10 days it took almost 3 weeks to arrive... Shipping showing 1-3 days that's a lie.. who knows about the product it was so late I found something that arrived on time not when they fill like shipping it...
Purchased item
Painless Tattoo Numbing Cream
"Never used the product as it took almost 3 we..."
Wade F.
Slower than my cousin that guy kicked in the head by a horse
Purchased item
Painless Tattoo Numbing Cream
"You guys are worthless. Took a month to get t..."
Robert L.
Nope.
Purchased item
Painless Tattoo 3 Pack
"I ordered product 2 weeks before my tattoo w..."
Marissa D.
Because the lack of communication via email. I will be sure to bash this company every chance I get. Living in Kansas City it will be easy to do considering how many tattoo conventions we have in the state of Kansas.
Purchased item
Painless Tattoo Numbing Cream
"The PR from this company is hideous. Bought o..."
Selena W.
Shipping took a month
Purchased item
Painless Tattoo Numbing Cream
"Shipping took a month"
Kenneth B.
Horrible customer service, slow shipping and product wasn’t as good as other brands.
Purchased item
Painless Tattoo Numbing Cream
"Well took over a month to ship I was told I’d..."
Holly Z.
The customer service is non-existent. bad business practices for a business that says it cares for its customers.
Purchased item
Painless Tattoo Numbing Cream
"Customer service was non-existent. I called a..."
Porsha C.
Will be buying again
Purchased item
Painless Tattoo Numbing Cream
"It works very well it was a couple spots I st..."
Leah J.
I paid a lot of money for an order I still haven’t received
Purchased item
Painless Tattoo Numbing Cream
"I ordered my product on November 26th and sti..."
Lorne Vincent L.
Not at this time
Purchased item
Painless Tattoo Numbing Cream
"This product is awesome!!"
Matthew D.
They have my money now, for over a month. I have no product, no communication except to buy more!
I might as well have e sent this money to a Nigerian Prince, I would have a better chance of getting a return from fake royalty than this Place.
Purchased item
Painless Tattoo Numbing Cream
"I ordered on 13 November. At the time of this..."
Brooke J.
Horrible service, product packaging, and customer service.
Purchased item
Painless Tattoo Numbing Cream
"Horrible service! Package was SUPER late to m..."
Lorna M.
Horrible!
Purchased item
Painless Tattoo Numbing Cream
"Haven't used the numbing cream yet but I do k..."
Sara A.
Haven't received it. Sitting in a warehouse for 4 days. Didn't receive before my appointment and won't get it by the next one.
Purchased item
Painless Tattoo Numbing Cream
"Asking me to rate it before I even received i..."
Christopher F.
I’ve been waiting since November 22nd and still haven’t received my order
Purchased item
Painless Tattoo 3 Pack
"Took forever to ship and still I still haven’..."
Jeremy H.
Their products are easy to find. Also, the different deals that they have for the products are pretty awesome. The price point is great. These products actually work, so worth every penny.
Purchased item
Alpha Tattoo Oil
"I had just finished a 3 hour session on my ri..."
Walter M.
Zero communication and my bottle arrived empty
Purchased item
Painless Tattoo Numbing Spray
"Zero customer service. My bottle arrived empt..."
James T.
It took over a month to receive my product and nobody would answer my emails as to where it was.
Purchased item
Painless Tattoo Numbing Cream
"Good stuff"
Andrew P.
Never received my product. Still waiting since the 24th of November and trying to get customer service to help is a joke. I call and email everyday yet still no response
Purchased item
Painless Tattoo Numbing Cream
"Well I ordered it as a gift on November 24th..."
Jared Z.
Very delayed order processing.
Purchased item
Painless Tattoo Numbing Cream
"You changed the ingredients without telling a..."
Amanda B.
Ordered week of thanksgiving for a tattoo scheduled December 12th. Didn’t receive until the following Tuesday.
Purchased item
Painless Tattoo Numbing Cream
"Ordered the week of Thanksgiving for a tattoo..."
Ethan M.
Awesome sause
Purchased item
Painless Tattoo Numbing Cream
"Awesome sauce love this stuff!"
Demarko B.
Never received my item
Purchased item
Painless Tattoo Numbing Spray
"Never received my product"
Nola E.
Poor customer service they never respond back
Purchased item
Painless Tattoo Numbing Cream
"I never received the product. I ordered it N..."
Shelby R.
Doesn’t work
Purchased item
Painless Tattoo Numbing Cream
"$28 for the smallest tube and it does not wor..."
Kaitlyn K.
Long processing time and shipping
Purchased item
Painless Tattoo 3 Pack
"Apply ask directed and barely any numbing eff..."
Troy T.
I was really disappointed with my experience. The website states U.S. shipping takes 4–7 business days (or 1–3 days for express), but my order took about a month to arrive. I was planning to use it for a scheduled tattoo, but it arrived too late and I never even got the chance to use it. The shipping delay made the product pointless for me.
Purchased item
Painless Tattoo Numbing Cream
"I was really disappointed with my experience...."
Ryan C.
Trash shipping, don’t return customer calls took over a month to get product!
Purchased item
Painless Tattoo Numbing Cream
"Didn’t get a chance to use the product. Order..."
Richard E.
Took over a month to get
Purchased item
Painless Tattoo Numbing Cream
"This product took over a month to receive and..."
Laurena F.
I never received my order!!!!
Purchased item
Painless Tattoo 3 Pack
"I never received my order!!!!!! I've emailed..."
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