Russell A H.

Website is easy to navigate. Product page has enough information to make it valuable. Only downside is that Ryse doesn’t offer any way to access chain connectors and that is extremely disappointing and frustrating.

Purchased item

BatteryPack

"Ryse SmartShade is easy to install and easy t..."

Richard M.

Very great to do business with.

Purchased item

R - SmartShade + BatteryPack

"Very easy to install and work beautifully."

Judy S.

Excellent!

Purchased item

SmartShade (Wire-free)

"I love being able to control the shades from..."

Asif B.

works as advertised

Purchased item

SmartShade (Wire-free)

"works as advertised"

Eduardo N.

Quality product

Purchased item

SmartShade (Wire-free)

"Amazing product to use on an existing window..."

Anna G.

Terrible customer service and support and products that don't work

Purchased item

SmartBridge

"I can't get the Ryse SmartBridge set up, I re..."

Ali A.

Everything worked great

Purchased item

SmartShade (Wire-free)

"Works great"

Ryan D T.

Capabilities seem less than what it replaced as far as needing an additional component to be able to set and run routines.

Purchased item

SmartShade (Wired)

"Disappointed that it does not have compatibil..."

Debbie P.

I’ve contacted you three times to try to return and no one will get back to me

Purchased item

SmartShade (Wire-free)

"Trying to return and no one will get back to..."

Shivam P.

Treat your customers better.

Purchased item

SmartShade (Wire-free)

"Mine worked fine for 2 weeks but then the cor..."

Sandra R.

I love my Ryse shade control.

Purchased item

SmartBridge

"I love that I can control my shade remotely...."

Sana A.

No customer service support / unresponsive team, device doesn’t work.

Purchased item

SmartShade (Wired)

"Didn’t work, took over two hours to self-trou..."

Simon C.

Having to buy the smart module for remote access should be unnecessary in 2026. Overall cost is too high for broad usage in a home automation scenario

Purchased item

SmartShade (Wire-free)

"Installation is pretty straightforward, if yo..."

Michelle W.

Customer service response time is multiple days. Product does not work.

Purchased item

SmartShade (Wired)

"I had high hopes for this but its faulty. The..."

Valerian U.

Very good support.

Purchased item

SmartShade (Wire-free)

"We like that just by a push of a button we ca..."

Mark E.

No thank you

Purchased item

SmartShade (Wire-free)

"Strength of bracket, proper bead chain setup..."

Alan G.

Calibration is difficult.

Purchased item

SmartCurtain Charger

"Charger works well and is fast."

Bernardo A.

Won't recommend this product.

Purchased item

SmartShade (Wire-free)

"The speed is very slow, even at max speed. It..."

Maria G.

Easy to install. Just wish that I didn’t need two separate devices to set the schedule. Would recommend tho!

Purchased item

SmartBridge

"I think it’s great but don’t really understan..."

Mark And Candace B.

Great customer relations and service.

Purchased item

R - SmartShade + BatteryPack

"Such a big difference to my office. I also wa..."

Anthony H.

Prices could be a bit more reasonable. The “closers” should be offered and sold in pairs.

Purchased item

SmartBridge

"Works as described though I’m still having tr..."

Keon R.

worse set up experience ever

Purchased item

SmartShade (Wired)

"the most complicated set up ever , ended up j..."

Bryan B.

Terrible connection interface. Waste of time and money.

Purchased item

SmartShade (Wire-free)

"Don’t waste your money on these. The connecti..."

Tyler H.

Great concept, but the product needs additional improvements to actually work reliably. The connector on the beaded pole cord does not consistently go through the gears and results in the gears breaking and the whole system failing.

Purchased item

SmartShade (Wire-free)

"The metal connectors consistently failed to g..."

Robert P.

not at this time

Purchased item

SmartShade (Wire-free)

"works as advertised. Very happy with it. Usin..."

Lana F.

We appreciate your product and more importantly the customer service! I WIll definitely order for my other windows.

Purchased item

R - SmartShade with Plug (Wired)

"Great experience with thelis product! Easy i..."

Daniel F.

Look at adding signal strength to the data in the app.

Purchased item

SmartShade (Wire-free)

"A few random disconnects but overall worth it..."

Lauren B.

Meh

Purchased item

SmartShade (Wire-free)

"Honestly frustrated because they make it seem..."

Beyza A.

Complicated website.

Purchased item

SmartShade (Wire-free)

"USB-C charging is a must. In 2025, this micro..."

Daniela H.

So convenient

Purchased item

SmartCurtain Charger

"It’s so convenient"

Richard F.

Just clicked and paid!

Purchased item

SmartShade (Wire-free)

"We have a lot of small windows and each had t..."

Erwin L.

The site is easy to navigate.

Purchased item

SmartShade (Wire-free)

"It was fairly easy to install. Works great. W..."

Alexander C.

Easy to buy

Purchased item

SmartBridge

"Once set up it is so wonderful to have blinds..."

Chris L.

Great experience

Purchased item

Shipping & Handling Fee

"Great experience"

Newton T.

Helpful customer service

Purchased item

R - SmartShade + BatteryPack

"Apple HomeKit integration biggest selling poi..."

Linett N.

Very convenient

Purchased item

SmartShade (Wire-free)

"Best purchase I’ve made in a while!"

Alan S.

Wish they were more honest about pricing

Purchased item

SmartShade (Wire-free)

"Works Great"

Hunter G.

Fine

Purchased item

SmartShade (Wire-free)

"Good idea product - did not operate as smooth..."

Wayne A.

Very helpful support staff.

Purchased item

SmartShade (Wired)

"Works as advertised, very convenient."

Jason G.

Simple product line.

Purchased item

SmartShade (Wired)

"I was annoyed to find out I needed to purchas..."

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