The purchasing experience was awful. I wanted to checkout after purchasing the hair spritz but the website threatened to "accidently" double bill me if I left... then up pops the shampoo... Ok, maybe I just need to order the shampoo too. It took quite a while to get the button to allow me to checkout. It ended up being an awful lot of money converting Canadian dollars to US dollars (almost $300 Canadian) so hopefully there will be some results with my hair. The delivery was fine.