Jocelyn M.
Unsatisfied with communication
Purchased item
Aluna (Pink)
"I’ve requested a return label via email as st..."
DEMULUXE store reviewsSee product reviews
Nicolee L.
Terrible
Purchased item
Dina Dress
"This place suck I paid extra for express do n..."
Ashley N.
No assistance at all
Purchased item
Celeste Corset Dress Set
"I reached out multiple times to return becaus..."
Odessa B.
I have not received a response to my email requesting to exchange my order or receive store credit.
Purchased item
Dina Dress
"Size is too big and not flattering, I sent se..."
Michelle S.
I recommend not purchasing from this company because of lack of customer service and communication.
Purchased item
Dina Dress
"I purchased an item on 4/4/2026 and I still h..."
Memuna J.
Never again
Purchased item
Koko Dress (Green)
"Got an add in order but not the original,very..."
Courtney S.
Very fast and professional.
Purchased item
Aluna Dress
"Amazing"
Demi S.
Great
Purchased item
Elma Dress
"It fits great and quality is amazing."
Tykeria T.
Customer service sucks. The quality of these dresses were not as expected as well. But instead of trying to bash this company, I genuinely wanted to support, but it is hard to support with lack of professionalism. I wish I looked this company up first because it seems that I am not the only one that has had an issue with quality and communication. Overall, I do not recommend this company and wish there was something further that I could do.
Purchased item
Koko Dress (Green)
"This was the worst experience I’ve ever had w..."
Kay C.
no one replied when i canceled order not user friendly i didnt need this order and my money was still taken after the cancel im very disappointed and will be disputing
Purchased item
Subby Skirt Set (White)
"didn’t get order tried to cancel and was igno..."
Adiya T.
I sent an email but no one responded to me . I wanted to do a refund or store credit
Purchased item
Dina Dress
"I want to do a refund or store credit I sent..."
Qontique W.
They sent me a jumpsuit with a hole in it and have not responded to my many email request
Purchased item
Rabi Catsuit
"Send out clothes that are not defective. And..."
Kamya K.
shipping was fast & product matched photo.
Purchased item
Shipping Protection by Route
"love it"
Deverene M.
Fast delivery!
Purchased item
Elma Dress
"I love it!"
Holli W.
They do not respond to email inquires to assist with exchanges which makes me not want to shop with them.
Purchased item
Elma Dress
"I asked to exchanged dress due to it being to..."
Shayla P.
Shipping was fast!
Purchased item
Elma Dress
"Dress is beautiful can’t wait to wear it!"
Angela L.
Respond to customer emails. Ignoring customer concerns and complaints doesn’t bring you back returning customers. Wouldn’t recommend this boutique to anyone.
Purchased item
Dina Dress
"Seller is incompetent of how to properly hand..."
Daphne C.
Arrived on time.
Purchased item
Lori Croc Jacket (RED)
"The color is nice. It’s really stiff and was..."
Daquana F.
A DAMN SCAM !
Purchased item
Dina Dress
"Never received my order !! Sent three emails..."
Ashley S.
Quick shipping and quality clothing
Purchased item
Elma Dress
"Fits amazing! Great stretch. I can’t wait to..."
Lisa S.
Shipping was quick
Purchased item
Tiana Dress
"Fits perfect looks amazing!"
Rusheena B.
Shipping and communication was horrible. I paid for rush shipping and it came 1 week after no communication nothing and my emails were not answered.
Purchased item
Celeste Corset Dress Set
"The description didn’t match the dress…. The..."
Adwoa N.
Nice quick and swift! Great experience
Purchased item
LEVY BIRTHDAY SET
"Loved it ! Great fit, true to size (ordered l..."
Sheena C.
The quality of the first item is not great.
Purchased item
Lori Croc Jacket (RED)
"The material is too hard and their is no lini..."
Junette C.
Beautiful outfits for different occasions.
Purchased item
Aluna Dress
"Beautiful dress on my birthday celebration! A..."
Sabrina T.
Fast shipping wasn’t a scam
Purchased item
Aluna Dress
"Pretty dress"
Jasmine X T.
Super helpful
Purchased item
Sola Dress
"Gorgeous dress excellent customer service"
Vanessa J.
Shipping was quick and the dress came exactly as described!
Purchased item
Liora Dress
"Perfect for a birthday dinner!"
Racine S.
Fast shipping and quality items I can tell. However, my item was too small
Purchased item
Noma Mini Dress
"Runs really small.."
Tahira W.
Quick shipping!
Purchased item
Nema Dress
"Beautiful dress!"
Taty V.
10/10
Purchased item
Nema Dress
"Shipping was quick the dress was beautiful th..."
Ashley K.
Great experience
Purchased item
Luma Dress
"Order cane in a timely manner, packaged well...."
Cagelia M.
Fast shipping
Purchased item
Lyra Dress 🐆
"Love the dress dearly but there's a reasonabl..."
Tytiana D.
Overall experience was amazing!!
Purchased item
Amina Maxi Dress
"Shipping was fast and amazing, the dress was..."
Nicole P.
👎
Purchased item
Barts Dress
"They never shipped my address"
Myka T.
Just really didn’t like the item I ordered they responded and everything when I reached out but the dress was just ugly and looked nothing like the picture
Purchased item
Lacey Dress
"Didn’t like it at all nothing like the pictur..."
Taleah C.
Shipping is super fast !
Purchased item
Liora Dress
"This dress is BOMB!"
Talea J.
My order was never shipped and sent an email and never got an response regarding my concerns
Purchased item
Laila Skirt Set
"I never got my order emailed never got an res..."
Synchanna M.
great
Purchased item
Lacey Dress
"amazing dress"
Santariah B.
Was terrible didn’t get what I ordered wasted 80$ on bs
Purchased item
Lacey Dress
"Was completely scammed , worst birthday ever..."
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