AirVape store reviewsSee product reviews

Great

Excellant customer service.

I have been doing business with your company for years and have been very pleased.

There could've been better communication around the delays

Shopping ~ 5 Stars Improvement ~ 4 Stars

Excellent product. Seamless experience.

Easy transaction

Customer service is very responsive and always delivers on customer satisfaction.

Signed up for a preorder. Took a long time to process but the device eventually arrived.

Joined the pre-order and absolutely 0 communication after they missed the estimated delivery date. It was past the refund period for my credit card or else I would’ve refunded it, but it came in a few weeks past that so over 90 days.

Very helpful with answer questions an easy to navigate web shop

Everything went as it should have

I was one of the early purchasers of the updated Legacy Pro 2. I understand manufacturing things across the world can complicate shipping times and such and many things are out of your company's control. However, there were no updates whatsoever about delayed shipping times, which was a substantial delay, and so I feel like communication could be greatly improved upon your part.

Slow to deliver this time around. Issue was the communication was weak from your side regarding the delay in delivery.

Long shipping

Solid store. Definitely need better communication, though

Took awhile to get it but worth the wait.

The two month delay in device delivery could've been helped with better communication.

Zero problems, fast responses from staff, very plesant experience.

Love it

Very professional, presale went smoothly. Communication is spot on. Customer service is A++++

Products are good quality. I’m on my second Vaporizer from Apollo, not because the first one failed, but because Apollo came out with the Legacy Pro 2. I wanted it even though my original Legacy Pro worked just fine. But it’s a good upgrade. Got my brother a vaporizer from Apollo as well. After he used it, he threw all his old vaporizers in the trash. …So, I asked him why? Because his plan was to give them away. ……He said that he put them in the trash because he found them embarrassing.

Great experience like always

Great pre order price. Took a long time to receive.

Apollo team is truly, customer satisfaction focused.

Always honest, true and a pleasure.

One, two, three.

Website it designed perfectly, check out was smooth and simple. Customer service was very professional and helpful.

I was able to purchase via pre-order and obtained a substantial discount

Ah besides the pre orders wait time everything else is always great.

Long wait with minimal communication

LOVELY EXPERIENCE ABD VERY HELPFUL

Easy

Never had an issue with them, and I’ve purchased multiple items multiple times.

It took a few months to deliver. Customer support has been excellent.

It was a pre order, so took a while to get, but well worth the wait. And anytime I inquired about status, I got a return email within about 24 hours.

Easy to find the right products for you

Shipping communication was lacking.

Very good products

Would have appreciated an update on when my preorder would arrive and why it as delayed. Lack of communication poor and sending out marketing emails to review a product delayed and undelivered shows a real disconnect.