Robert F.Verified
Your company is nothing but a money hungry company
Purchased item
Skittles Shrimp
"Customer service is horrible, couldn't answer..."
Shrimp Up Aquatics! store reviewsSee product reviews
Travonce H.Verified
Bad service
Purchased item
Blue Dream Shrimp
"Bad service"
Brian H.Verified
Little to no communication
Purchased item
Fire Red Cherry Shrimp
"Only 2 out of the order arrived alive."
Linda C.Verified
The tiny shrimp are very cute!
Purchased item
Skittles Shrimp
"The box of skittles shrimp arrived & our post..."
Luke R.Verified
Work on your shipping consistency
Purchased item
Yellow Golden Back Shrimp
"Shrimp are great but shipping timing is not r..."
Max R.Verified
Awesome
Purchased item
Skittles Shrimp
"You guys were amazing! Great customer service..."
Maikel L.Verified
Nothing
Purchased item
Skittles Shrimp
"Must of shrimps came dead, I don’t know why"
George L.Verified
With th we shrimp only 2 arrived alive the rest were dead again due to the cold water
Purchased item
Forktail Rainbowfish "NEW"
"Well the fish got here all were dead due the..."
Danielle J.Verified
Great
Purchased item
Skittles Shrimp
"Everything arrived quickly & all of them were..."
Angelyn M.Verified
Took a long time to get order. I can say they were responsive to emails. I had 3 orders with them and only received two. Got a refund for the third one. Shrimp were okay but not top quality, for instance ordered some carbon rili and some of them were just half black and half clear rather than rili.
Purchased item
Orange Rili Shrimp
"Took a while to get the order. Shrimp arrive..."
Jesse A.Verified
Love the shrimp, the shipping wasn't great.
Purchased item
Skittles Shrimp
"When my shrimp arrived the box was soaking we..."
Nate N.Verified
Thanks!
Purchased item
Amano Shrimp
"Shrimp were healthy and happy. Unfortunately..."
Asia D.Verified
Overall a good experience.
Purchased item
Blue Velvet Shrimp
"They are pretty. I thought they would show mo..."
Jennifer S.Verified
Always come back
Purchased item
Fire Red Cherry Shrimp
"Best shrimp ever. Highest quality and all Alv..."
Lisa R.Verified
So cute
Purchased item
Java Moss (Golf Ball Size)
"Great!"
Eban P.Verified
My first experience with Shrimp Up was positive. I will continue to utilize your services. Thank you.
Purchased item
Skittles Shrimp
"I ordered 10 shrimp. 15 were shipped. 3 were..."
Brandon N.Verified
Poor quality. ZERO communication
Purchased item
Blue Velvet Shrimp
"Shrimp weren't shipped as advertised. 4/10 we..."
Patty W.Verified
Too cold to ship my little swimmers. Customer service was great
Purchased item
Dwarf Pea Puffer (Carinotetraodon travancoricus), Tank-Bred
"Perfect customer service."
Melissa B.Verified
Great service great shrimp
Purchased item
Skittles Shrimp
"Shrimp are always delivered happy and healthy..."
Francisco R.Verified
Not purchasing from seller again.
Purchased item
Amano Shrimp
"Purchased two moss "balls" along with some am..."
Lauren H.Verified
It took forever to get my shrimp then my 12 tetras cake dead
Purchased item
Blue Dream Shrimp
"All of my tetras came dead"
Barbara D.Verified
A big thank up to a job well done.
Purchased item
Fire Red Cherry Shrimp
"I recieved my shrimp from Shrimp up aquatics..."
Vinncent D.Verified
Shrimp be shrimpin
Purchased item
Amano Shrimp
"They arrived alive, despite the cold. 10/10 r..."
Laura Z.Verified
Very pleased with the health of the shrimp
Purchased item
Red Rili Shrimp
"The shrimp all arrived healthy and active"
Jeremy T.Verified
Definitely would recommend!
Purchased item
Yellow Golden Back Shrimp
"Ordered my golden-back shrimp just before the..."
Chanda Arti G.Verified
Love my pets but was dissatisfied with shipment
Purchased item
Skittles Shrimp
"I like them just but the packaging was bad"
Dalton P.Verified
There great
Purchased item
Blue Dream Shrimp
"3 didn’t make it but came with great size shr..."
Marni E.Verified
I had an issue and they were extremely good to work with me on it
Purchased item
Skittles Shrimp
"All the pretty colors they sent! I loved them..."
Heather D.Verified
Horrible shipping horrible service and horrible communication with no explanation. Will not order ever again and if asked I will share my horrible experience
Purchased item
Teddy Bear Cholla Wood
"No explanation why my order was kept incomple..."
Kallie F.Verified
The shrimp are good quality. My first order they packed a couple extra in case any expired en route, but on my second order, there was barely the amount I purchased. I still couldn’t find one of them, but I’ll just assume I missed it.
Purchased item
Christmas Moss (Golf Ball Size)
"Be ware this isn’t a “ball”, it was sent with..."
Heidi R T.Verified
Emailed several times and never got a response. Very poor communication and rip off on shipping when it’s over night and receive 3 weeks later.
Purchased item
Skittles Shrimp
"Shipping took 3 weeks and the packaging was p..."
Leandro Z.Verified
The only part of the order that came through was the shrimp I was given a partial refund and told the rest of the order was being shipped and the order still has not arrived. Not to mention it took five emails and Instagram messages to finally get a response and then was given an excuse that the owner had the flu and their employees were not doing their job correctly.
Purchased item
Skittles Shrimp
"Only one shrimp survived"
Ranjan K.Verified
On-time response and ethical DOA policy. Will purchase again.
Purchased item
Amano Shrimp
"The shrimps are lively and always active. Ama..."
Paul J.Verified
No, there’s nothing I like that. I just wish I would’ve got my shrimp alive. Only two was alive out of the batch that’s it.
Purchased item
Christmas Shrimp Pack "NEW"
"Everything you sent me only two was alive and..."
Michael L.Verified
wont be using this again
Purchased item
Blue Dream Shrimp
"it took over a month to ship out came with 0..."
Filiberto R.Verified
You guys took for ever to ship and I was cheated one fish the others where dead
Purchased item
L144a Blue Eye Lemon Bristlenose Pleco (2 Inches) "NEW"
"Don't send dead fish and send the right amoun..."
Alicia M.Verified
Better customer services for sure.
Purchased item
Blue Dream Shrimp
"Took more than 3 weeks to get the shrimp, I h..."
Edward C.Verified
Best thing to do is to get overnight shipping
Purchased item
Dwarf Pea Puffer (Carinotetraodon travancoricus), Tank-Bred
"All my fish showed up dead. What a waste of m..."
Emily M.Verified
I feel a little bad that I asked for so many updates, but I was surprised excited! I love my shrimp and think this company did a stellar job, thank you!
Purchased item
Skittles Shrimp
"I love them! Thank you so much!"
Kenny C.Verified
Highly recommend
Purchased item
Skittles Shrimp
"All my shrimp arrived alive and they sent ext..."
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