Sid C.Verified
Order took 10 days before shipped with no communication whatsoever
Purchased item
Fire Red Cherry Shrimp
"Red cherry shrimp weren’t red at all. They we..."
Shrimp Up Aquatics! store reviewsSee product reviews
Chung T.Verified
Good customer service
Purchased item
Fire Red Cherry Shrimp
"The shrimps are more like blood red"
Tanya S.Verified
Nope
Purchased item
Blue Velvet Shrimp
"Thanks"
Lauren K.Verified
I really appreciate all of the excellent communication and care taken in the delivery of an experience that will have me returning again for future purchases. Thank you so much!
Purchased item
Panda Cory Catfish
"This was my first time ever ordering live any..."
Jessi B.Verified
Would love to get my missing item. I emailed and have not received a response about it. Also would be nice to bag different shrimp in separate bags.
Purchased item
Skittles Shrimp
"I didn’t not receipts my wood hide in my orde..."
Kayla L.Verified
Two shrimp died within 24 hours. The others are fine, but one isn’t even blue! He is clear.
Purchased item
Blue Dream Shrimp
"I brought my shrimp in and acclimated as soon..."
Michelle B.Verified
See previous comment.
Purchased item
Skittles Shrimp
"Shrimp themselves looked pretty good, 3 arriv..."
Josh O.Verified
Nicely packed. Great customer service!
Purchased item
Fire Red Cherry Shrimp
"I ordered 15 shrimp and received some extras...."
Oreste M.Verified
Nop
Purchased item
Yellow Golden Back Shrimp
"7 dead arrived, they had even already made th..."
Noah K.Verified
Great company couldn’t ask for better service
Purchased item
Blue Dream Shrimp
"I got more than I ordered! Purchased a 10 pac..."
Edmon S.Verified
Fast shipping everything arrived alive
Purchased item
Blue Dream Shrimp
"Arrived live, and they also threw in a couple..."
Tegan C.Verified
Customer service has a great response time!
Purchased item
Skittles Shrimp
"All the shrimp I ordered arrived alive, plus..."
Autumn C.Verified
No customer service was responsive but took a bit to ship and shrimps were sick I believe
Purchased item
Skittles Shrimp
"I added these shrimp to my tank and they all..."
Kevin M.Verified
The first shipment had a few DOA’s the replacements are wonderful!
Purchased item
Shrimp Fit+
"Interesting stuff. The ember tetras love it...."
James J.Verified
Never received my order
Purchased item
Christmas Moss (Golf Ball Size)
"I never received it!"
Tylor P.Verified
No
Purchased item
Blue Velvet Shrimp
"Ordered 5 blue velvets, the bag came freezing..."
Ron F.Verified
I’ll continue doing business with you.
Purchased item
Red Rili Shrimp
"Not your fault. There’s something wrong with..."
Bob G.Verified
Good customer relations.
Purchased item
Teddy Bear Cholla Wood
"EXACTLY what I wanted/needed. Such a great a..."
Travis B.Verified
Shipping of scrapper was super delayed and all my shrimp died
Purchased item
Blue Dream Shrimp
"All shrimp died within 24hrs"
Brian B.Verified
They seem very in experienced and lack knowledge in the hobby
Purchased item
Dwarf Pea Puffer (Carinotetraodon travancoricus), Tank-Bred
"1st shipment arrived with missing puffers and..."
Jason H.Verified
A+
Purchased item
Blue Dream Shrimp
"A+"
Alexys K.Verified
Shipping took nearly a month.
Purchased item
Java Moss (Golf Ball Size)
"Pretty much dead when I got it"
Brooke L.Verified
One item was ordered and a notice of delivery was received. No package was actually received. I alerted S.U.A. of this and the next week I received the item.
Thank you!
Purchased item
Skittles Shrimp
"The shrimp were received in great shape with..."
D.Verified
I emailed you guys and you never responded
Purchased item
Yellow Golden Back Shrimp
"They all died"
Darlene P.Verified
Good communication
Purchased item
Christmas Moss (Golf Ball Size)
"Came in with the shrimp. Didn’t know it was g..."
Ronald M.Verified
Great company !!
Purchased item
Red Rili Shrimp
"Timely order. Shrimp arrived in great condit..."
Billy G.Verified
If you need shrimp this is the place to go.
Purchased item
Amano Shrimp
"I love my shrimp. If you ever well planted ta..."
Stephanie F.Verified
It was a little slow for acknowledgement of my order. It was delayed because of weather and that wasn’t communicated; however, I sent an email and got an immediate response. Shrimp were all alive and healthy and more than I asked for
Purchased item
Christmas Moss (Golf Ball Size)
"Very nice size and healthy"
Anthony H.Verified
It would be great to get a replacement
Purchased item
Skittles Shrimp
"1/2 of mine came dead"
Carter S.Verified
Great company! Appreciate the speed and generosity
Purchased item
Amano Shrimp
"Shrimp arrived on time and they even sent me..."
Patrick G.Verified
Nice
Purchased item
Blue Dream Shrimp
"My second order. Shrimp arrived healthy and b..."
Bob J.Verified
Great products thank you
Purchased item
Shrimp Fit+
"Great product! Thought it got lost in the mai..."
Bettina R.Verified
You guys did great! It was the mail that was a bit too rough.
Purchased item
10 Assorted Aquarium Plants
"One corner of my package was ripped open (loo..."
Anita G.Verified
Very good customer service. They answered my email within hours, late at night.
Purchased item
Blue Dream Shrimp
"I am very happy with my order. Healthy, acti..."
Matt N.Verified
10/10
Purchased item
Blue Dream Shrimp
"Ordering was easy, shipping was fast, great p..."
Nick A.Verified
It was great
Purchased item
Skittles Shrimp
"Amazing I love them"
Yvette R.Verified
Great!
Purchased item
Skittles Shrimp
"Love my little shrimpies. They are so healthy..."
Katelyn R.Verified
Quick at responding and resolving issues with ease.
Purchased item
Freshwater Pom Pom Crab (Ptychognathus barbatus)
"Crabs arrived alive and healthy!"
Matthew M.Verified
They have amazing customer support and care about their customers.
Purchased item
Pygmy Cory Catfish (Corydoras pygmaeus)
"They arrived alive and are doing well in thei..."
Roberto T.Verified
All the shrimp i got died 2 days later
Purchased item
Fire Red Cherry Shrimp
"Im not sure what happened but they all died 2..."
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