Easy, very good customer service and easy to track
Purchased item
Red Rili Shrimp
"Second time ordering from these guys and it h..."
Jeff Y.Verified
Won’t be ordering from you again. There are other companies that offer better service
Purchased item
Pygmy Cory Catfish (Corydoras pygmaeus)
"Fish arrived cold, stressed and some were dea..."
Michael G.Verified
Had to send multiple emails to get any response and by the time I got a response it was to late to help me.
Purchased item
Blue Velvet Shrimp
"Don’t ship different shrimp in the same bag……"
Evan S.Verified
I loved the experience and company; I just wish my shrimp lived longer. The ones that made it are fine.
Purchased item
Snowball Shrimp
"I loved this shrimp but it died in just 4 day..."
Megan M.Verified
Communications was great
Purchased item
Galaxy Rasbora / Celestial Pearl Danio Size S "NEW"
"I don’t know, the fish were really little , l..."
Matthew L.Verified
Never again
Purchased item
Java Moss (Golf Ball Size)
"I threw it away, it was brown and floating in..."
Dean P.Verified
Well worth the wait
Purchased item
Blue Dream Shrimp
"Good shrimp"
Daniel B.Verified
Blue dream shrimp were pretty good. The cherry shrimp seemed to vary more in color and seem to die easier. But in general i am pleased with my purchase
Purchased item
Blue Dream Shrimp
"Great buy. The quality of the shrimp is prett..."
Brian H.Verified
Excellent live animal delivery, but the dry goods heavily delayed for some reason and still missing one item from 22 January order
Purchased item
Amano Shrimp
"Frisky little critters"
Steve C.Verified
There were delays due to extreme weather conditions, and some items were missing, but I'm going to give you guys another try since weather is changing. All my shrimp i ordered are also eaten so Im switching to guppies for now...
Purchased item
Dwarf Pea Puffer (Carinotetraodon travancoricus), Tank-Bred
"This puffer was so small that I didnt see it..."
Rachel W.Verified
10/10 shrimp died.
Purchased item
Crystal Red Shrimp
"Every single shrimp died within 3 days of thi..."
Randell J.Verified
Whenever I buy shrimp, I prefer to use this company. The shrimp are very high-quality, and they are not overpriced!
Purchased item
Blue Dream Shrimp
"All of my shrimp arrived alive and they are v..."
Billy P.Verified
So small it was hard to see them in the bag. What a rip off
Purchased item
Skittles Shrimp
"Send what appears in the photo you use for ad..."
Jennifer H.Verified
Great experience. Several times!
Purchased item
Neon Yellow Shrimp "NEW"
"Absolutely great experience. Great products...."
Keith D.Verified
Terrible experience. Packaging was atrocious and 2 day shipping took a week.
Purchased item
L144a Blue Eye Lemon Bristlenose Pleco (2 Inches) "NEW"
"All fish arrived dead and haven’t had any res..."
Kaylee L.Verified
Easy to deal with. They sent me new shrimp when I explained that I received some DOAs. Will 100% go through again in the future. They were great! All shrimp were unique and are thriving in my tank. Thanks ShrimpUp!
Purchased item
Chocolate Shrimp
"The store was really easy do deal with. The w..."
Makenna M.Verified
I messaged you and received no message in return about the dead and missing crabs and skittles shrimp
Purchased item
Skittles Shrimp
"When my skittles shrimp and pompom crabs arri..."
Cassandra R.Verified
They were all dead upon arrival and I was not given a refund
Purchased item
Yellow Golden Back Shrimp
"They were all dead upon arrival and I was not..."
Kim C.Verified
Great customer service
Purchased item
Green Rili Shrimp
"I’m sure color will develop soon. Healthy and..."
Jase G.Verified
2 orders in a row
All Dead
Do not order if you live in California. Will always arrive dead.
Purchased item
Amano Shrimp
"Dead"
Michael G.Verified
Amazing service. Would order again if needed.
Purchased item
Fire Red Cherry Shrimp
"Order was great. Ordered 10 and got 15 or so."
Nolan T.Verified
You need to have more communication to your customers, especially when there’s a problem with your employees and with the shipment of the product but other than that well pleased with the shrimp
Purchased item
Fire Red Cherry Shrimp
"Fantastic"
Brandon S.Verified
Owner does not stand behind what they sell. Waste of money
Purchased item
Blue Dream Shrimp
"Only received 4 tiny males and 1 female. Woul..."
Taysha H.Verified
All the shrimp came healthy and twice the amount I ordered was sent- which is appreciated in my case. However, I did not receive a jade green shrimp as I ordered.
Purchased item
Carbon Rili Shrimp
"Shrimp came healthy and there were extras whi..."
Ruben L.Verified
Shipping took much longer than expected.
Purchased item
Fire Red Cherry Shrimp
"Reliable and my shrimp came in good condition..."
Anna B.Verified
The shrimps they sell are healthy but they do take time to ship their shrimps. You might have to wait for 2 weeks to get your orders
Purchased item
Blue Red Rili Shrimp (Blue Razz Shrimp) "NEW"
"It didn't really look like the photo (the blu..."
Sjaan F.Verified
Great service
Purchased item
Skittles Shrimp
"They all arrived looking good and frisky! The..."
Grace H.Verified
Yall are so amazing thank you for all you do.
Purchased item
Amano Shrimp
"I ordered 20 amano shrimp, they gave me free..."
Jacklyn T.Verified
They are easy to communicate with ,cleared up any concerns I had. Will definitely be buying again once weather is better.
Purchased item
Green Rili Shrimp
"The shrimp are a beautiful color. Love the ad..."
Nicholas N.Verified
Add heat or wrap in some kind of warmth
Purchased item
Skittles Shrimp
"Half arrived dead.. and the other half died 2..."
Alan R.Verified
They looked good when they were in their bag.
Purchased item
Orange Rili Shrimp
"You guys were great. I’m not able to see any..."
Allison E.Verified
When I inquired about how long it was taking I was immediately given a response. I love good communication!
Purchased item
Fire Red Cherry Shrimp
"None of these red shrimp lasted more than 12..."
Lynni M.Verified
100/10
Purchased item
Blue Dream Shrimp
"Everyone arrived healthy (and some extras!),..."
Deborah S.Verified
Thank you!
Purchased item
Shadow Panda Shrimp
"Great customer service and great quality shri..."
Dan B.Verified
Orders shave always arrived alive and any that were dead in past orders were promptly replaced. Very easy experience I would recommend them to anyone looking for shrimp.
Purchased item
Amano Shrimp
"These Amano shrimp are my third order from Sh..."
Sarah J.Verified
Got my shrimp alive and quick thanks
Purchased item
Amano Shrimp
"Great job got my shrimp alive"
Philip G.Verified
Na
Purchased item
Yellow Golden Back Shrimp
"All went well"
Shawn P.Verified
They are very responsive and the shrimp ar healthy and very active.
Purchased item
Amano Shrimp
"All arrived alive and well! They are extreme..."
John C.Verified
You guys are really great with awesome animals
Purchased item
Skittles Shrimp
"I love my order of skittles they add so much..."
Linda C.Verified
Fast shipping, well packed and nuce shrimp size.
Purchased item
Blue Dream Shrimp
"I was thrilled with the beautiful blue shrimp..."