Shrimp Up Aquatics! Store review | Loox

Shrimp Up Aquatics! store reviewsSee product reviews

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Connor F.Verified
Not bad
Blue Dream Shrimp
Purchased item
Blue Dream Shrimp
"DOA"
Kensley C.Verified
love the experience i had other than the few dead shrimp
Carbon Rili Shrimp
Purchased item
Carbon Rili Shrimp
"we had 3 doa :("
Emma P.Verified
Amazing!!
Amano Shrimp
Purchased item
Amano Shrimp
"So happy with these shrimp! They arrived aliv..."
Kristopher R.Verified
Great customer service
Orange Rili Shrimp
Purchased item
Orange Rili Shrimp
"Unfortunately they were all dead on arrival."
Dan P.Verified
Between lack of communication in a timely manner and the shorting of my order after all of that I'm definitely not ordering or recommending this place. I feel cheated.
Emerald Dwarf Rasbora "NEW"
Purchased item
Emerald Dwarf Rasbora "NEW"
"Received 1 fish... not 8. Fish made it a day...."
Daryl E.Verified
Great customer service
Amano Shrimp
Purchased item
Amano Shrimp
"Great customer service looked great on arriva..."
Drew B.Verified
Lack of communication about why the shipment was delayed and shrimp showing up dead.
Yellow Golden Back Shrimp
Purchased item
Yellow Golden Back Shrimp
"4 of the shrimp showed up dead and 1 shrimp w..."
Justin B.Verified
With the freeze at the end of January there was a delay but once it was safe to send i got my shrimpies quick and all alive!
Amano Shrimp
Purchased item
Amano Shrimp
"Showed up alive and ready to eat algae!"
Kimberly L.Verified
Shipping took longer than expected.
Skittles Shrimp
Purchased item
Skittles Shrimp
"All but one shrimp were alive when they arriv..."
Kara F.Verified
Always so nice and attentive
Shrimp Fit+
Purchased item
Shrimp Fit+
"Sinks almost instantly, covering a wide area..."
Trudy H.Verified
Until my issue with DOA, I was impressed with the customer service.
Forktail Rainbowfish "NEW"
Purchased item
Forktail Rainbowfish "NEW"
"I ordered the Forktail Rainbow fish on impuls..."
Danielle V.Verified
My experience has been great so far. I did get less than what I ordered for part of my order but communication was super easy and they plan to send me the missing shrimp when they get them back in stock. So I will make sure to update this when that happens.
Blue Dream Shrimp
Purchased item
Blue Dream Shrimp
"I got what looked like 3 male and 7 female 5..."
Noel S.Verified
Great options. Didnt ship for 3 weeks. Didn’t communicate about the delay. Order was incomplete and incorrect. More than half shrimp I ordered were dead on arrival.
Fire Red Cherry Shrimp
Purchased item
Fire Red Cherry Shrimp
"Didn’t get my shrimp food. The shrimp that sh..."
Cameron C.Verified
Refer to rating of shrimp
Yellow Golden Back Shrimp
Purchased item
Yellow Golden Back Shrimp
"3 of 6 were dead on arrival and 2 died within..."
Mary S.Verified
Website was great to navigate. Wish there were instructions on how to care for shrimps.
Fire Red Cherry Shrimp
Purchased item
Fire Red Cherry Shrimp
"Two of the shrimps were dead by the time I op..."
Shannon R.Verified
Awesome
Amano Shrimp
Purchased item
Amano Shrimp
"Fast shipping. All arrived alive."
Danielle A.Verified
Shipping took longer than expected but once they arrived, they were well packaged and out of 13 shrimp, only 2 were DOA
Freshwater Pom Pom Crab (Ptychognathus barbatus)
Purchased item
Freshwater Pom Pom Crab (Ptychognathus barbatus)
"Arrive alive and healthy. Loving his new tank..."
Joseph M.Verified
No customer service not bad it is nonexistent. Overpriced from what I now researched
Skittles Shrimp
Purchased item
Skittles Shrimp
"1) I reached out to customer support twice, n..."
Carmen V.Verified
I was super happy with my order!
Blue Dream Shrimp
Purchased item
Blue Dream Shrimp
"I was very happy with my order!"
Fumiyo S.Verified
I don't really know -
Fire Red Cherry Shrimp
Purchased item
Fire Red Cherry Shrimp
"They all arrived fine, but I did not do corre..."
Lee Ann S.Verified
Website is easy
Skittles Shrimp
Purchased item
Skittles Shrimp
"I only received 10 shrimp in my order"
William H.Verified
Everything came quickly but most were all dead.
Crystal Red Shrimp
Purchased item
Crystal Red Shrimp
"6 of them were dead when they arrived and the..."
Liz S.Verified
So easy and will be using them again!
Skittles Shrimp
Purchased item
Skittles Shrimp
"Couldn’t have asked for a better experience!..."
James M.Verified
Always a great experience
Skittles Shrimp
Purchased item
Skittles Shrimp
"Delivery was on time and all alive"
Robert G.Verified
Just good service
Pygmy Cory Catfish (Corydoras pygmaeus)
Purchased item
Pygmy Cory Catfish (Corydoras pygmaeus)
"Ordered 6 Pygmy CoryDoras, they came packaged..."
Cathy C.Verified
Took awhile to get the order due to weather.
Skittles Shrimp
Purchased item
Skittles Shrimp
"I ordered the skittles 10 pack. There were 15..."
Todd S.Verified
Not great. Will shop shop for another vendor
Skittles Shrimp
Purchased item
Skittles Shrimp
"It took 2 weeks after i placed my order to ge..."
Tim H.Verified
I learned a lot and was extremely disappointed.
Fourth Of July Shrimp Pack
Purchased item
Fourth Of July Shrimp Pack
"See the photo and my comments about the other..."
Frederick H.Verified
Customer service sucked
Galaxy Rasbora / Celestial Pearl Danio Size S "NEW"
Purchased item
Galaxy Rasbora / Celestial Pearl Danio Size S "NEW"
"Everything was dead"
Sean M.Verified
Poor quality shrimp. Longer than expected ship times. And when I finally received the shrimp half were dead
Fire Red Cherry Shrimp
Purchased item
Fire Red Cherry Shrimp
"Honestly pretty terrible Experience. Took awh..."
Kathleen M.Verified
Awful, I ordered shrimp what arrived was less than ordered amount, and 3 were dead, plants that were ordered have never arrived. Company keeps saying they are on their way.. Do not do business with this company!
10 Assorted Aquarium Plants
Purchased item
10 Assorted Aquarium Plants
"Never received them!"
Veronika O.Verified
I had no information about delivery for about 3 weeks and thought it was a scam. Then I got the tracking number and package was finally delivered, but almost all shrimp were dead :'-(
Skittles Shrimp
Purchased item
Skittles Shrimp
"Almost all shrimp were delivered dead :( in i..."
Brandi B.Verified
awesome! we emailed them and asked them to wait an extra week to ship out our order because we were getting winter storms and they had no issue at all doing that they’ve been wonderful
Skittles Shrimp
Purchased item
Skittles Shrimp
"We had a few dead ones when they arrived but..."
Jared O.Verified
I've had great success in the past but recently issues with shrimp survival, customer service still very good.
Orange Sunkist Shrimp
Purchased item
Orange Sunkist Shrimp
"Not sure. All my orders of orange have eithe..."
Haley S.Verified
Poor communication as well as not impressed with having dead shrimp delivered.
Blue Red Rili Shrimp (Blue Razz Shrimp) "NEW"
Purchased item
Blue Red Rili Shrimp (Blue Razz Shrimp) "NEW"
"My shrimp arrived all dead except for ONE. Af..."
Kernie S.Verified
Everything got sent to me ASAP
Skittles Shrimp
Purchased item
Skittles Shrimp
"Everything came in alive and healthy"
Mary B.Verified
Love your website, easy to use and informative
Amano Shrimp
Purchased item
Amano Shrimp
"My order arrived on time, carefully packaged..."
Nadean L.Verified
Site easy to navigate. Prices fair. Shipment was delayed understandably due to weather. However, I didn’t receive an email notifying me of said delay. I had to go to the website info section and found it there. This in combination with dead shipment in transit was not ideal. I will say they have a generous refund policy about DOA shrimp. However the shipment was later than expected so I rushed to get them in the tank and opened the bag before confirming DOA received so that was on me.
Fire Red Cherry Shrimp
Purchased item
Fire Red Cherry Shrimp
"Several died in transit and same day despite..."
Nik N.Verified
Great customer service and communication. I will return.
Fire Red Cherry Shrimp
Purchased item
Fire Red Cherry Shrimp
"My order arrived in tact and everything was i..."
Vanesa F.Verified
Ordered from them twice, had great luck both times!
Freshwater Pom Pom Crab (Ptychognathus barbatus)
Purchased item
Freshwater Pom Pom Crab (Ptychognathus barbatus)
"All arrived alive and well!"
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