I placed my order #18461 on July 8th, 2025, and I only received it yesterday after months of waiting. The delay was unacceptable, and communication from your team was very poor and slow.
What made it worse is that I did not receive any compensation, discount coupon, or even an official apology for this long delay.
As a customer, I find this very disappointing, and I expect a proper explanation and a fair compensation (at least a discount or partial refund) for the inconvenience caused.