Simon C.
Did not arrive, again?!
Purchased item
Men’s #MYSTERYKITCLUB Subscription
"Didn’t arrive yet again"
MysteryFootballKitco store reviewsSee product reviews
Neil C.
I have not received a kit for THREE MONTHS!!!!
Purchased item
Men’s #MYSTERYKITCLUB Subscription
"I have not received a kit for THREE MONTHS!!!..."
Miles L.
It’s been terrible. Do not start a subscription because there’s no way to cancel it.
Purchased item
Men’s #MYSTERYKITCLUB Subscription
"It’s gone terrible because I keep trying to c..."
Andreas O.
Scam Company
Purchased item
Men’s #MYSTERYKITCLUB Subscription
"Havent recieved anything, but I have paid 3 t..."
Joshua G.
Worst experience I’ve ever had
Purchased item
Men’s Mystery Football Kit Box
"I haven’t received the order and I placed it..."
Grant S.
Please fix it
Purchased item
Men’s Mystery Triple Football Kit Box(x3 Shirts)
"I specifically asked for no Manchester United..."
Lena Engene S.
I never get respons to several e-mails where I try to get in contact to tell them that I still not have received the shirt. Now it is about 3 months sine the order was placed.
Purchased item
Men’s Mystery Football Kit Box
"I sent an order on 13th of November 2025, an..."
Nancy B.
Again, order placed 9 weeks ago and not received.
Purchased item
Men’s Mystery Football Kit Box
"I would like to receive the order. I placed i..."
Amanda B.
Can’t cancel!
Purchased item
Men’s #MYSTERYKITCLUB Subscription
"Didn’t ask for a fourth jersey. Only paid for..."
Katherine W.
Ordered it Dec 9 as a Christmas present. It's now Jan 26 and still no sign of it.
Purchased item
Men’s Mystery Football Kit Box
"I ordered it 7 weeks ago. It didn't ship unt..."
Jeremy G.
Never received item. Sent multiple emails, tried the chat, posted reviews and comments on ads. Nothing. Complete scam
Purchased item
Men’s Mystery Football Kit Box
"Ordered November 8 and have never received my..."
Michele W.
You need to answer email telling me where my purchase is I ordered it on the 30/11/25 for a Christmas gift and it is still not here on the 23/1/26
Purchased item
25/26 Men’s European Football Shirt Box
"My order has not arrived and I have emailed a..."
Mats B.
No
Purchased item
Men’s Mystery Football Kit Box
"Delivery time"
Jordan L.
As per previous comment.
Purchased item
Kids Football Shirt Box
"I’ve emailed a number of times to try and res..."
Mr J.
Delivery slow, poor communications.
Purchased item
Men’s Mystery Football Kit Box
"It hasn’t arrived."
Sam N.
Easy to use site and good quality product
Purchased item
Men’s Mystery Football Kit Box
"Promptly delivered and great quality shirt 👍"
Samantha W.
Never emailed back
Purchased item
Men’s Mystery Triple Football Kit Box(x3 Shirts)
"Never received it"
Daniel R.
We ordered a mystery football kit for our son and received a shirt from a Russian team. Given the current political situation, we do not feel it is safe for him to wear this in public. There was no warning that kits from Russian teams could be included, nor any option to exclude certain countries. We have emailed and messaged several times and only received automated “rate your experience” emails. Very poor customer service and still no resolution.
Purchased item
Men’s Mystery Football Kit Box
"We received 2 fantastic shirts."
Terry D.
The shirt has not arrived yet, I ordered it on December 8th
Purchased item
Men’s Mystery Football Kit Box
"I haven’t got it yet, it has not turned up"
Amy P.
Love it
Purchased item
Men’s Mystery Football Kit Box
"Absolutely love it nice surprise"
A M.
It did take longer than the estimated delivery
Purchased item
Kids Football Shirt Box
"My nephew will love the Ac Milan kit thank yo..."
Isaac N.
I have not received my kit yet
Purchased item
Men’s #MYSTERYKITCLUB Subscription
"I have still not received my kit"
Niclas W.
When can I expect my order?
Purchased item
Mystery Retro Football Kit Box (pre 2010)
"Still waiting for my Order(since 1.5 months)...."
Gregory S.
I still haven't received my jersey.
Purchased item
Barcelona 01/02 Home Shirt L
"I still haven't received my jersey. It says i..."
Lisa B.
Order not received since October 26th.
Purchased item
Women’s Mystery Football Kit Box
"Order placed on October 26th it is now Decemb..."
Tony K.
Horrible. Never received my item.
Purchased item
Men’s Mystery Football Kit Box
"I never received the item. I emailed to get a..."
Carla S.
Terrible after sales and customer service - non existent in fact. Very disappointing
Purchased item
Kids Football Shirt Box
"Ordered on 2 December for a Christmas gift, i..."
Stuart G.
Ordered 1st December to UK, 22nd December and still not arrived with no communication
Purchased item
Men’s Mystery Football Kit Box
"Ordered 1st December, 22nd December and still..."
Shane G.
No communication, no tracking updates, no responses to queries and NO KITS. I feel scammed
Purchased item
Men’s Mystery Triple Football Kit Box(x3 Shirts)
"I ordered 3 box pack on 8th of November and s..."
Meredith L.
Still waiting for item I paid for that was ordered a month ago.
Purchased item
Men’s Mystery Football Kit Box
"Still have not received the item you are aski..."
Tim S.
Terrible customer service and total
Lack of communication is unacceptable
Purchased item
Men’s Mystery Football Kit Box
"Despite the shirts finally arriving today, I..."
Scott S.
Love the company and idea, but last order still has not arrived.
Purchased item
Men’s Mystery Football Kit Box
"I ordered this kit over a month ago to be del..."
Joann M.
Way too long to received merchandise. Communication is terrible. Several emails sent for information and nothing received. I will not be ordering from them again.
Purchased item
Men’s Mystery Triple Football Kit Box(x3 Shirts)
"I can't rate something that I have not yet re..."
Alejandro I.
I ordered in October and needed it by this Saturday for a Christmas party. Ridiculous
Purchased item
Men’s Mystery Football Kit Box
"I ordered this in October and have not receiv..."
Erik D.
Shirt wasnt delivered
Purchased item
Men’s Mystery Football Kit Box
"Shirt wasnt delivered."
Joe C.
None of my shirts fit. I was explicit about needing an American-sized XXL. The brands I received were way too small.
Purchased item
Men’s Mystery Triple Football Kit Box(x3 Shirts)
"I only received two shirts, not three, and no..."
Christy R.
I have still not received my item.
I have sent multiple emails to ask for assistance with no reply.
I have ordered from this site many times before and have always been very happy which is why I ordered from this site again. I am so disappointed in this order that I will not order from this site again.
Please tell me the status of my order. All the tracking that I attempted to make is that it still has not shipped.
I ordered this in October to ensure I got it before Xmas.
Purchased item
24/25 European Men’s Football Shirt Box
"I have still not received my item.
I have s..."
Hazel S.
Product has shown up
Purchased item
Men’s Mystery Football Kit Box
"Hasn't been delivered 7weeks later"
Craig H.
awful
Purchased item
Men’s Mystery Football Kit Box
"This package was never shipped, have been wai..."
Paul C.
Exceptionally poor. 3 weeks post order and still waiting for shirt. Birthday missed and no one responds to emails or instagram messages
Purchased item
Men’s Mystery Football Kit Box
"Really poor experience. Never used them befor..."
MysteryFootballKitco store reviewsVisit store